Michael Krail | Page 64

Stellar Customer Service Shaped Exceptional Experience I had an unprecedented car buying experience shaped by the stellar, personalized, welcoming customer service offered by every person we encounter I had an unprecedented car buying experience shaped by the stellar, personalized, welcoming customer service offered by every person we encountered from walking in the door until driving off the lot with my new Range Rover Velar. My sales person, Karen Covino, offered highly capable, supportive, patient, and friendly support throughout the entire exploratory and buying process. She worked extremely well with me and my family to help facilitate and personally understand our desires and needs in a new luxury car, and then to fulfill our interests by way of the delivery of the right car for us and to do so in a timely manner. Also shaping our exceptional experience was everyone else on the Land Rover Princeton team. Jorge Figueroa went out of his way to introduce himself, welcoming us, and to ensure that everything was going well. With the Financing, Michael Krail, took us efficiently yet thoroughly through the process and kept it fun. We found out we are both big NY Giants fans! And last but not least, Julia Balazinski, walked me very knowledgeably through the myriad wonderful features in my new Velar, and patiently and kindly answered my many questions. Overall, I could not have been more pleased with my experience and how wonderful everyone on the Land Rover Princeton team was in working with us! More

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First class experience, from beginning to end! Kamel was our sales representative on our journey to purchase our first Range Rover. Kamel made the process extremely smooth from beginning to end, sh Kamel was our sales representative on our journey to purchase our first Range Rover. Kamel made the process extremely smooth from beginning to end, showing a great deal of patience with the high number of questions my wife always has! Kamel had a great deal of knowledge and expertise, and was willing to go above and beyond to show us different models, colors, packages and more. I highly recommend working with Kamel and the rest of the Princeton Land Rover team! More

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Always Excellent Have always had a good experience whenever i visit the LR dealership @ Princeton. Karen is awesome. Ans so are the others. Thanks and happy holidays. Have always had a good experience whenever i visit the LR dealership @ Princeton. Karen is awesome. Ans so are the others. Thanks and happy holidays. More

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The Best This is my 2 LR from PLR Joel and George are professional and always willing to work with you. Finalizing the sale is simple. I drive from DE to ser This is my 2 LR from PLR Joel and George are professional and always willing to work with you. Finalizing the sale is simple. I drive from DE to service my car. Wouldn’t go anywhere else. More

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Another Great Day at Princeton Land Rover! Land Rover of Princeton is like having extended family! Service is their #1 Goal. Joel and Jorge helped me replace my 2007 LR3( which I bought here 10 Land Rover of Princeton is like having extended family! Service is their #1 Goal. Joel and Jorge helped me replace my 2007 LR3( which I bought here 10 yrs ago). Loved my LR3 and I know I'll love my new Rover Sport. It's always a pleasure working with this dealership~ that's why I keep coming back and have referred many of my clients who now happily drive a Land Rover. Couldn't be happier! More

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Great Experience Buying a New Car Karen Covino was our sales rep through the entire process of ordering a new Range Rover Velar. She was extremely professional, helpful, courteous and Karen Covino was our sales rep through the entire process of ordering a new Range Rover Velar. She was extremely professional, helpful, courteous and knowledgeable of the land rover products. Karen and the dealership far exceeded my expectations resulting in a positive and enjoyable experience in purchasing a new car. I would strongly recommend Karen and Land Rover Princeton for anyone searching for a new or used car. More

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Worthwhile experience The people were great and they made the transaction easy. I like the product and it was explained to me so I could just drive away with confidence. The people were great and they made the transaction easy. I like the product and it was explained to me so I could just drive away with confidence. More

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Returned Because This Dealership Has Taken Excellent Care I bought another car at Princeton this week. Christian and Mike made it easy once again. The service department is awesome as well. Great job! I bought another car at Princeton this week. Christian and Mike made it easy once again. The service department is awesome as well. Great job! More

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Fantastic Experience Fantastic experience from initial contact to picking up the Discovery. Christian was great, very responsive and helpful. Addressed of my concerns and Fantastic experience from initial contact to picking up the Discovery. Christian was great, very responsive and helpful. Addressed of my concerns and made sure everything was perfect on day of pick up. More

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We enjyed our buying experience Our salesperson was Kamel Salam. He was very knowledgeable and enthusiastic. He was a "hard seller" and let us take our time with our questions and t Our salesperson was Kamel Salam. He was very knowledgeable and enthusiastic. He was a "hard seller" and let us take our time with our questions and thoughts. He made our process very easy and fast. He turned us over to his Finance manager, who was equally as gracious and got us out very quickly. They gave a us a fair price for our trade in and really didn't haggle with us. They treated us with the upmost respect and courtesy. Kamel then turned us over to Julia, who walked us through all the electronic programming for our new Land Rover. I would recommend Kamel very highly to anyone looking for a car. More

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