Michael Lawson

Here i sit all broken hearted tried to xxxx but only forced they did a great job forced they did a great job More

by johndohanich53 Verified Customer Verified Customer

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Everyone was so helpful,! We had a very pleasant experience. Highly recommend this dealership and the crew. We had a very pleasant experience. Highly recommend this dealership and the crew. More

by erich8 Verified Customer Verified Customer

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Great experience started on line - moved to text message and finally a sales all within the same day and finally a sales all within the same day More

by larlin1327 Verified Customer Verified Customer

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Taylor, great customer care. Thank you for the help and guidance. Very professional and helpful. Thank you for the help and guidance. Very professional and helpful. More

by stephaniebernal47 Verified Customer Verified Customer

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Cudos to Naples Dodge with the professional customer experience. Thanks to Anthony, terrific sakes and customer service guy. experience. Thanks to Anthony, terrific sakes and customer service guy. More

by billb5 Verified Customer Verified Customer

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Well, I had an appointment for 12:00 to put 4 new tires on. We arrived at 11:50 for the appointment. Our sales rep said it would take 1.5 - 2 hours. We returned at 2:00 to pick up our Jeep only to be told on. We arrived at 11:50 for the appointment. Our sales rep said it would take 1.5 - 2 hours. We returned at 2:00 to pick up our Jeep only to be told "it's not going to be done until 4ish". Now we had already driven over an hour to get there. So, basically we had to go waste another 2 hours of our day, and the hit all the traffic on the way home which extended our drive time another 45 minutes. Their excuse was they had 3 other people getting tires that day. I guess my thoughts are, when you have an appointment and you are told it will only take 1.5-2 hours that' when it should be completed. Not a total of 4 hours to put a set of tires on. If you have an entire day to waste, they are the place to go. Otherwise, I would suggest going somewhere else. More

by mvolinkaty Verified Customer Verified Customer

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Fairly smooth experience, CPO had to be processed after the fact (missed initially somehow). Loose engine mount became apparent 3 weeks after purchase, but they will be taking care of it, as they should. the fact (missed initially somehow). Loose engine mount became apparent 3 weeks after purchase, but they will be taking care of it, as they should. Bill (salesman) and the service team have been well-attentive to the concerns. More

by tmincy0 Verified Customer Verified Customer

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Friendly and professional staff! It was a pleasure purchasing my new truck from Naples Dodge! It was a pleasure purchasing my new truck from Naples Dodge! More

by Diegz Verified Customer Verified Customer

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Had my truck for a week and had two major oil leaks. Extended warranty took forever for adjuster. You had my truck over a month .picked it up yesterday and broke down in Cape Coral! Two coolant clamps n Extended warranty took forever for adjuster. You had my truck over a month .picked it up yesterday and broke down in Cape Coral! Two coolant clamps never put back on and lost all coolant. Truck was filthy and covered in oil. You could t even wash it!! Beyond xxxxxx at the lack of professionalism and proper repair!!!!!!! More

by Cmase087 Verified Customer Verified Customer

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I just leased my 4th Ram 1500 Rebel truck from this dealership and couldn't be more pleased. My salesman, Tom Ashman is the best in the business and has handled all my transactions. His knowledge, ex dealership and couldn't be more pleased. My salesman, Tom Ashman is the best in the business and has handled all my transactions. His knowledge, experience, and professionalism are of the absolute highest caliber. The finance director, Michael Lawson is equally excellent and always makes the financing side super easy and convenient. I highly recommend this dealership and will keep going back. More

by JOEL70 Verified Customer Verified Customer

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