Michael Lawson | Page 23

I have been a loyal customer and brought my jeep in to have the diagnostics read (which I can have read FOR FREE at ANY auto parts store) was charged $270! The technician told me that without even looking have the diagnostics read (which I can have read FOR FREE at ANY auto parts store) was charged $270! The technician told me that without even looking under the car- only pulling out the transmission dipstick - that I would need a new transmission for over $10,000. I am writing to report that it was an electrical problem and a sensor that was off. It was all fixed by a great mechanic in Cape Coral who actually took the time to assess the real issues and not just opt to charge the customer an arm and a leg. The ONLY reason I even gave them a three is because the management seems to care and I really like the finance guy and the sales team. They should NOT overcharge customers- especially the ones who remain loyal. I just felt cheated and honestly I’m disappointed because I used to really appreciate their service. More

by brentshaker009 Verified Customer Verified Customer

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It was time for my first maintenance on my new Jeep wrangler & Bill was there to give me the best options for what I needed. I love that I had my oil changed within the hour & the tires aligned! Thank wrangler & Bill was there to give me the best options for what I needed. I love that I had my oil changed within the hour & the tires aligned! Thank you! More

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My husband and I were pleased with great customer service along with a fast deal! We left with our new Durango in expedient time and that was such a blessing; we look forward to our next buy in the future at along with a fast deal! We left with our new Durango in expedient time and that was such a blessing; we look forward to our next buy in the future at Naples Dodge! More

by Holyrollin78 Verified Customer Verified Customer

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Horrible dealership would not recommend at all. Angela was extremely dishonest and outright rude to me during my visit. The dealership also sold me a different model of the car than what was on the Angela was extremely dishonest and outright rude to me during my visit. The dealership also sold me a different model of the car than what was on the paperwork and took almost a month to cut me a tiny check which they said covered the difference. More

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I had an appointment and everything was perfect. I was greeted warmly, with respect and every thing was perfect. Explaining the options the car has and then showing us how to operate them. Thank y I was greeted warmly, with respect and every thing was perfect. Explaining the options the car has and then showing us how to operate them. Thank you for a wonderful experience. More

by shelly.weiner Verified Customer Verified Customer

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Always well taken care of every time that I am at Naples Jeep. Questions answered. Jeep. Questions answered. More

by ohiobeachbum56 Verified Customer Verified Customer

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I highly recommend Naples Chrysler Dodge Jeep Ram for your next purchase or lease! Their team is very knowledgeable and will help you with anything you need! your next purchase or lease! Their team is very knowledgeable and will help you with anything you need! More

by Lenard,Derek420 Verified Customer Verified Customer

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Dealership experience was a 10! Steve Barry our sales person was professional and streamlined our buying process. It was easy and prompt . Then he took his time to go over everythi Steve Barry our sales person was professional and streamlined our buying process. It was easy and prompt . Then he took his time to go over everything in our new jeep. He also sent us videos on all of the features our vehicle has. Thank you for the experience. Shelly Weiner More

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The atmosphere was extremely friendly and welcoming. All of my questions were answered and follow up was very prompt All of my questions were answered and follow up was very prompt More

by jfolson78 Verified Customer Verified Customer

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Dealership is amazing with many well maintained used vehicles and the service is 5 stars! Would definitely recommend it to anyone. I drove 3 hrs and it was worth it. vehicles and the service is 5 stars! Would definitely recommend it to anyone. I drove 3 hrs and it was worth it. More

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