Michael Lindner | Page 7

Mick has been phenomenal but my car is still not running quite right. Hoping that it’s just getting used to the new parts that were just installed. quite right. Hoping that it’s just getting used to the new parts that were just installed. More

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Service and advisor were good. Ken Ganley Kia now charges a 3% surcharge when paying with credit card. Greedy. At the price of repairs this just reinforces my position of not buyin Ken Ganley Kia now charges a 3% surcharge when paying with credit card. Greedy. At the price of repairs this just reinforces my position of not buying my next vehicle at this dealership. Thanks Ken Ganley-you greedy person. More

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Transparent, forthright, honest, and helpful. Needed my trunk latch fixed. They pointed out that it was the subject of a recall. Needed my trunk latch fixed. They pointed out that it was the subject of a recall. More

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Everyone is nice and Service department moves quickly and keeps you updated regularly on the progress keeps you updated regularly on the progress More

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Service cares about you vehicle and wallet too. They didn't try to oversell me on services it thought I needed but could wait until next time. They didn't try to oversell me on services it thought I needed but could wait until next time. More

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MICK IS A GREAT ASSOCIATE. HE ALWAYS GREETS ME WITH A SMILE AND ANSWERS ALL MY QUESTIONS. I ASKED HIM TO ADJUST THE VOLUME ON THE GPS so I can hear it while the radio is playin HE ALWAYS GREETS ME WITH A SMILE AND ANSWERS ALL MY QUESTIONS. I ASKED HIM TO ADJUST THE VOLUME ON THE GPS so I can hear it while the radio is playing. More

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My car began to fail before i owned it 2 months. First the tire, then usb outlets, then spark plugs, then catalytic converter, (I think) im loosing track. I'm am still working with this dealership First the tire, then usb outlets, then spark plugs, then catalytic converter, (I think) im loosing track. I'm am still working with this dealership on this issue. Jacob and Tony were WONDERFUL when i bought the car. When the car statred having issues, there availability and responses become less than wonderful. No input or compassion was disappointing as i wasnt sure how to move forward. Sonce then, Nate, Mick and Corey, have been nice to work with. I trust they are doing what they can. However my initial experience was sub par. When I called the dealership to inquire about my car dying in the middle of a Columbus highway, the customer rep referred to the "as is" warranty I signed. My sons are fine, by the way, (even though you nevet asked). I concede, the "as is" covers the dealerships xxx. However, does integrity mean nothing? What about the brand? The reputation? Even IF a dealership owes you nothing. Should there not be interest or compassion for the customer who is screwed? My 18yr old son was driving with his 3 younger siblings. The car FAILED on a freeway. There was no powering steering to navigate easily to the side. I was told " the alternator isn't a safety issue",so besides the "as is warranty", it isn't part of a pre inspection before the car goes to the lot. I adamantly disagree that the alternator failing isnt safety related, it put my family in jeapordy. When it comes time for my six (mostly grown) children yo begin purchasing cars. The dealerships Integrity will be top on my list. More

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Loved my experience ! They were so welcoming ! And I felt very comfortable with them too They were so welcoming ! And I felt very comfortable with them too More

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Amazing, excellent, outstanding are only some of the superlatives I would use when describing this service team ! Great job! superlatives I would use when describing this service team ! Great job! More

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Very good experience the host was very gracious and professional. Would totally recommend them to anyone professional. Would totally recommend them to anyone More

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