It is a shame that the the opportunity is lost, but the problematic service was a thing. I felt extremely disrespected. I do not recommend.
"Great hardworking people who are trying their best to please"
I have purchased over 20 personal cars in my life and this was not my first. Therefore, I appreciate how well the process is coordinated among the various individuals you must interact with. My salesman was Dave Shaw, really good guy who made me feel comfortable throughout the process (let's face it, there is a bit of a process, but those who make it easy are appreciated.) Bob Binette the used car Sales Manager is a star: straight-shooter and more than accommodating. The rest of the team worked really well together: Mike Longi , Sergio Derpinski , Christian dePalma. I was happy with the outcome.
"A+, As Always!"
The people at MB New Rochelle are nothing but class! I dealt with Bob L. a few years back and Mike L. for my most recent lease. Both are stand-up gentlemen and incredible people. They make you feel like a priority from the moment you step in the door. A+ gents, keep up the great work!
"new car purchase S550 "
Michael Longi, Is truly Exceptional, He really know the Mercedes Benz brand inside and out. Pep Auto Group I very Lucky to have a sale person with knowledge and poise he has.
I recommend Michael Longi and New Rochelle Mercedes Benz dealership to everyone I meet.
"finally a friendly car dealer !!"
thank you mike and MB of new rochelle to facilitate the acquisition of our first MB.
we had a pleasant and smooth experience that i have not had in a long time while buying an automobile.
"Happy new MB owner"
Thank you so much Mercedes Benz of New Rochelle for helping me purchase my dream car! The staff was perfect, and helped me find exactly what I wanted! If you are looking into buying a Mercedes, New Rochelle is definitely the place to go!
"NEW Lease 2nd time"
Great info provided great service and attention to detail
Sales rep was informative, worked with me and provided details accurately
I am time conscious and was out of the dealership in no time at all
"Mercedes Benz of New Rochelle is a great dealership "
I would recommend Mercedes Benz of New Rochelle for its location, friendliness, quality and excellent service. Michael Longi and Jay Criss are both very knowledgeable, helpful, pleasant and easy to work with. After explaining to Muchael exactly what my needs were he worked hard to find the car that was right for us. He also explained in detail every step of the lease and all the features of the GLC car. Of course working with Jay has always been a great experience for us. He was our first contact with Mercedes Benz three tears ago and has always been there for us. We appreciate the great quality of service we received with our experience from your staff from the valet, front desk, sales, and finance. They are all highly recommended.
"Excellent customer service from all involved!"
Michael Longi & Jay Criss, showed us excellent customer service! There's no other dealership we would go to! We love staying with the family at Mercedes-Benz of New Rochelle!
Excellent service from start to finish. Michael Longi provided extensive knowledge and expertise without pressure. Showroom was clean, bright and classy. Very accommodating. Best experience I've had at a dealership.