Michael Loper | Page 2

Troy Conlin was the utmost professional. He was honest, never pushy and super responsive. I will come back to Lia Honda and recommend Lia Honda to others because of Troy Conlin. I greatly ap He was honest, never pushy and super responsive. I will come back to Lia Honda and recommend Lia Honda to others because of Troy Conlin. I greatly appreciate his service for a process that is often stressful. More

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Both Edwin and Michael were very helpful and patient in answering our questions. Even when I had to call my husband and ask him about a few things they left me alone were patient and not pushy. When we pu answering our questions. Even when I had to call my husband and ask him about a few things they left me alone were patient and not pushy. When we purchased the car the financing was quick and easy. Edwin took the time to explain how everything works. After purchasing the car, we had an issue with the heated seats and they were very responsive and took care of the issue right away. Even, when we didn't call them back right away, Edwin took the time to call us and follow up so they could get it taken care of. More

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I bought my first Honda on New Year's Day with the help of a great sales lady, Mary Butova and a wonderful Finance Manager, Michael Loper. They both knew my situation and knew where I needed to be on my ne of a great sales lady, Mary Butova and a wonderful Finance Manager, Michael Loper. They both knew my situation and knew where I needed to be on my new loan payment as well as my trade in. It was a very seamless transaction and I walked away feeling great about the whole sale. Thank you Mary and Michael! Happy New Year! More

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Troy Conlin was hands down the best car salesman I have ever dealt with. He was pleasant, knowledgeable, helpful. He was very clear when explaining the various features of my new Honda Ridgeline, and very ever dealt with. He was pleasant, knowledgeable, helpful. He was very clear when explaining the various features of my new Honda Ridgeline, and very patient when I needed certain things repeated. We are a two Honda family now. If we ever buy another vehicle, it will be at Lia Honda of Enfield. Hopefully, Troy will still be there. More

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The dealership has friendly staff that is ready to help in both the service area and in the showroom. in both the service area and in the showroom. More

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Horrible dealership save your money go to a different Honda dealer. Ran a couple numbers with them they tried screwing me out of 10k and no one could give me answer when I asked about. I Got emails from Honda dealer. Ran a couple numbers with them they tried screwing me out of 10k and no one could give me answer when I asked about. I Got emails from other honda dealers and the numbers we ran beat lia by thousands. Tried contacting higher-ups no one got back to me More

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I've had nothing but problems with this service department. After a tire rotation my alignment in the front wheel was knocked out of alignment. Tire rotation was supposed to be free after four tire department. After a tire rotation my alignment in the front wheel was knocked out of alignment. Tire rotation was supposed to be free after four tires purchased but they charged me anyways for tire rotation. I complained to get my money back. I go back for an oil change and charged for an alignment but they wouldn't give me it for free because too much water under the bridge as they said to me. So I ate that bill because I did wait to long to go back and complain. After the alignment was done my drivers door was dented because I believe they lowered a car onto a jack. They fixed the car door but would not give me a loaner. They reluctantly gave me a ride home after leaving my car in their lot for 24 hours before bringing it to a 3rd party body shop. They reluctantly came to pick me up after my door was fixed. The car that picked me up was filled with cigarette smoke, the driver drove over my lawn. The driver said, the cigarette smell was due to them giving the car out as a loaner after I was told they had no loaners. The car's trunk is full of body shop water marks on the trim leading into the trunk. The trunk lid has bondo on it, as well. They left the covering material in the car that is used by the body shop workers when I picked it up. I highly recommend never, ever use Lia Honda of Enfield unless you want your car damaged too. More

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I recently purchased a new Honda Pilot with the able assistance of Troy Conlin. We had a 2003 Pilot for 16 years, but getting into a 2021 was a big difference techwise. Troy walked us through everything assistance of Troy Conlin. We had a 2003 Pilot for 16 years, but getting into a 2021 was a big difference techwise. Troy walked us through everything on this updated version. The fact that he is a Honda owner himself was beneficial as he could share personal insights of the technical aspects from first hand experience. Thanks to Troy, we finally had an enjoyable car buying experience (after a couple of duds elsewhere). More

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Smooth, easy transaction. Full tank, mud matts, personalized explanation of car, etc. store clean and bright! Employees looked and acted professional. Aaron and finance A+ personalized explanation of car, etc. store clean and bright! Employees looked and acted professional. Aaron and finance A+ More

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Troy Conlin was extremely helpful and did a great job explaining the ins and outs of the 2020 Honda CRV that we purchased without making us feel pressured into anything. explaining the ins and outs of the 2020 Honda CRV that we purchased without making us feel pressured into anything. More

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