Michael Loper | Page 2

Lia Honda Enfield has always given me and my family excellent sales and service expertise and support over the last 15 years. Product Specialist Mr. James Frangiamore helped me through my latest Honda excellent sales and service expertise and support over the last 15 years. Product Specialist Mr. James Frangiamore helped me through my latest Honda purchase. He is knowledgeable, courteous, helpful, acts professionally, ans was patient with me. I appreciated all of his help and understanding. More

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Excellent experience & crew we worked with. Very professional & knowledgeable staff. We recommend them without hesitation. Very professional & knowledgeable staff. We recommend them without hesitation. More

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Nice people nice clean place . Ed Guzman in sales and Jessie and Craig in service have been a pleasure to work with Ed Guzman in sales and Jessie and Craig in service have been a pleasure to work with More

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Troy Conlin was the utmost professional. He was honest, never pushy and super responsive. I will come back to Lia Honda and recommend Lia Honda to others because of Troy Conlin. I greatly ap He was honest, never pushy and super responsive. I will come back to Lia Honda and recommend Lia Honda to others because of Troy Conlin. I greatly appreciate his service for a process that is often stressful. More

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Both Edwin and Michael were very helpful and patient in answering our questions. Even when I had to call my husband and ask him about a few things they left me alone were patient and not pushy. When we pu answering our questions. Even when I had to call my husband and ask him about a few things they left me alone were patient and not pushy. When we purchased the car the financing was quick and easy. Edwin took the time to explain how everything works. After purchasing the car, we had an issue with the heated seats and they were very responsive and took care of the issue right away. Even, when we didn't call them back right away, Edwin took the time to call us and follow up so they could get it taken care of. More

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I bought my first Honda on New Year's Day with the help of a great sales lady, Mary Butova and a wonderful Finance Manager, Michael Loper. They both knew my situation and knew where I needed to be on my ne of a great sales lady, Mary Butova and a wonderful Finance Manager, Michael Loper. They both knew my situation and knew where I needed to be on my new loan payment as well as my trade in. It was a very seamless transaction and I walked away feeling great about the whole sale. Thank you Mary and Michael! Happy New Year! More

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Troy Conlin was hands down the best car salesman I have ever dealt with. He was pleasant, knowledgeable, helpful. He was very clear when explaining the various features of my new Honda Ridgeline, and very ever dealt with. He was pleasant, knowledgeable, helpful. He was very clear when explaining the various features of my new Honda Ridgeline, and very patient when I needed certain things repeated. We are a two Honda family now. If we ever buy another vehicle, it will be at Lia Honda of Enfield. Hopefully, Troy will still be there. More

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The dealership has friendly staff that is ready to help in both the service area and in the showroom. in both the service area and in the showroom. More

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Horrible dealership save your money go to a different Honda dealer. Ran a couple numbers with them they tried screwing me out of 10k and no one could give me answer when I asked about. I Got emails from Honda dealer. Ran a couple numbers with them they tried screwing me out of 10k and no one could give me answer when I asked about. I Got emails from other honda dealers and the numbers we ran beat lia by thousands. Tried contacting higher-ups no one got back to me More

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I've had nothing but problems with this service department. After a tire rotation my alignment in the front wheel was knocked out of alignment. Tire rotation was supposed to be free after four tire department. After a tire rotation my alignment in the front wheel was knocked out of alignment. Tire rotation was supposed to be free after four tires purchased but they charged me anyways for tire rotation. I complained to get my money back. I go back for an oil change and charged for an alignment but they wouldn't give me it for free because too much water under the bridge as they said to me. So I ate that bill because I did wait to long to go back and complain. After the alignment was done my drivers door was dented because I believe they lowered a car onto a jack. They fixed the car door but would not give me a loaner. They reluctantly gave me a ride home after leaving my car in their lot for 24 hours before bringing it to a 3rd party body shop. They reluctantly came to pick me up after my door was fixed. The car that picked me up was filled with cigarette smoke, the driver drove over my lawn. The driver said, the cigarette smell was due to them giving the car out as a loaner after I was told they had no loaners. The car's trunk is full of body shop water marks on the trim leading into the trunk. The trunk lid has bondo on it, as well. They left the covering material in the car that is used by the body shop workers when I picked it up. I highly recommend never, ever use Lia Honda of Enfield unless you want your car damaged too. More

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