"New vehicle purchase- Great Customer Service!!"
This is my second Porsche vehicle purchase with Michael Ludes. My husband and I are very happy with our new vehicle. Michael was very patient with us while we were deciding on which car to purchase. He went out of his way to get us a good price on a brand new Panamera. He made sure that the vehicle delivery went smoothly and was very meticulous with all the details and the paperwork that came with purchasing a new car. Michael Ludes is an exemplary salesman and If anyone is looking to buy a new Porsche, I would wholeheartedly recommend seeing him for your purchase. You will not be disappointed!! Thank you Michael and the Porsche team for a wonderful experience!
Staff was very knowledgeable about the Porsche models and legacy. My sales representative Mike Ludes kept his word on promises made and follow thru; no need to follow up afterwards.
Recently we stopped into Capital Volkswagen Volvo Porsche to test drive a XC60. We were greeted by Michael Ludes , who proved to be the most informed salesman we had ever encountered. After a quick look at the interior and engine we were taken on a test drive. The rain started pelting away and the Volvo showed off its skill despite the elements. We insisted on returning the next day to finish our test drive and Michael agreed. We met up with Michael, and he again started sharing his expertise in the finer points of owning a Volvo as we drove along. Suddenly a man smashed into the back of the car. Michael got out to confront the man and inspect the damage. There was no damage that any of us could see! You might ask, who did the selling.. the Volvo or Michael Ludes? You see it was both! The combination of this over qualified salesman and the safety and unique features of the XC60 Volvo were irresistible! Thank you Michael Ludes and Capital Volkswagen and Porsche.
"Capital Eurocars Exceeds Expectations For Automotive Dealers"
Capital Eurocars consistently exceeds expectations by offering/delivering the best in automotive service from a less than two minutes greeting time by Cameron Clifton/Parke Stafford to the complete explanation of service/repair performed and the efficiency of parts/service delivery by highly qualified technicians who care about their work.
Capital Eurocars also consistently exceeds as to knowledgeable sales consultants - who provide expert information on auto capabilities, performance and features. Bruce Parker and Mike Ludes are among the very best consultants to be found, putting the customer's interests first and displaying the highest integrity about merely making a sale.
"PLEASANT AND TRANSPARENT SERVICE EXPERIENCE"
Our Service Advisor, Mr. Ryan Boatwright, and his colleagues did an excellent job helping us through the process to get our Audi Q7 TDI repaired. On a recent trip, the Q7 TDI lost power on two separate occasions while on the interstate, an issue we also encountered over the Christmas holidays. Mr. Boatwright quickly grasp our concerns, got us a fairly early appointment, and then worked with his Audi technicians and engineers to trace the emission-related problem. He explained in simple terms the problem and the parts required to repair the car. The Q7 TDI was repaired fairly quickly, under warranty. Mr. Boatwright was very courteous, open and transparent, all of which reflects great credit on his dealership. We relayed these thoughts to Audi of America HQ on June 8, 2018.
"Great Customer Service Experience"
This was my first time visiting this dealership and the service was outstanding. Michael Ludes was very professional and helpful. He took time to explained every detail about the car. I will surely recommend Michael to others. Thanks again for a great service. All the people l dealt with were awesome. Justin Carter was able to secured me the best interest rate for my loan so, I was very grateful for that.
Other Employees Tagged:
, Justin Carter, Financial Services Manager
"A great experience "
I am so happy that I came here and would recommend Mike Ludes and Capital Euro Cars to everyone. He was kind, knowledgeable, honest, helpful and I could go on and on. He made the process easy and left no stone unturned. In fact everyone I met at this dealership was that way. Just wonderful!!! If you want a salesman who knows his business and is honest and trustworthy, go to Mike to purchase your vehicle.
"Cameron Clifton keeps me coming back"
I’ve been a capital eurocar customer for 10 years. There are many great cars out there to choose from but I can’t say that about dealerships and service departments. Cameron Clifton and the staff at Capital eurocar are one reason I am a loyal Porsche client. Trustworthy reliable service is so important to me and that is always what I get. Thank you!
"Great experience "
Had a great experience with Mike Ludes at Capital Eurocars. Was looking for a Golf R and he let me know immediately when one was available and made the whole transaction including the trade in painless and simple. He definitely takes care of things personally before, during and after the sale. Highly recommend
"Two recent purchases"
Mike Ludes was amazing in helping us buy a new XC90 T8 and a used BMW X1. He knows his stuff and went above and beyond, but with absolutely no pressure. And we've had the pleasure to work with Cameron Clifton in the Volvo service department for years - he is the best in the service business anywhere. These two superstars make this a really great dealership.