Michael Mascavage
Michael Mascavage at Coastal Kia

Michael Mascavage | Page 20

Finance Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.7
417 Reviews

Mike has called Wilmington home for more than 21 years. He has worked on Pat Koballa’s winning team for over seven years. Mike has extensive finance experience with over seven different automotive franchises including Honda, Acura, Mazda, Kia, Chevrolet, Jeep and Chrysler. He has been a NC Notary Public for over ten years. He enjoys fishing and spending time with his son on the water.

4.7

417 Reviews

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417 Reviews of Michael Mascavage

June 07, 2022

Dealership Rating
Employee Rating

I cannot believe the SUPERIOR customer service given by Kelvin Swinson! He was straightforward in dealing with me. He and Steve Kramer explained ALL points of getting into a new Kia! Absolutely recommend p More

by ihvgr8kdz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer , Kelvin Swinson

Jun 09, 2022

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and compliments for our Product Specialists Kelvin Swinson and Steve Kramer! We love the feedback including, "absolutely recommend purchasing a Kia with Coastal Kia!" Congratulations and enjoy!

May 28, 2022

Dealership Rating
Employee Rating

Very good the whole staff were very professional. .it was very good experience!. This the best dealership in our town! More

by MRADFORD1941
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jason Stone, Brandon Wright

May 30, 2022

Coastal Kia responded

Thank you so much! We appreciate the five star review and gracious comments. Thank you for the high marks for: Jason Stone, Brandon Wright and Michael Mascavage. We love the comments including, "best dealership in our town!" Please call us if you need anything. We are here to serve. Thanks again!

May 15, 2022

Dealership Rating
Employee Rating

Steve Kramer was amazing. ..again! We've purchased 3 new Kia's with coastal Kia and he has always gone above the job to get us in the car we wanted. When I told him I wanted th More

by Mocha4susie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer

May 16, 2022

Coastal Kia responded

Thank you for the amazing five star review and compliments for our Product Specialist Steve Kramer! We appreciate your loyalty. Thank you for this amazing testimonial. Please call us if you need anything. Thank you!

May 12, 2022

Dealership Rating
Employee Rating

It was excellent. They were patient and worked with us until we found what we wanted. They even made a better deal for me than I first agreedbto. More

by RJWOODRUM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Stone

May 13, 2022

Coastal Kia responded

Thank you for the five star review and gracious comments. Congratulations! We strive to deliver a truly exceptional experience to every client during every visit. It was thoughtful of you to rate your experience with Jason Stone and Michael Mascavage so highly. Please call us if you need anything. Enjoy!

May 02, 2022

Dealership Rating
Employee Rating

Wonderful friendly staff. I was greeted promptly and Brandon spent plenty of time helping me determine my needs and picking the perfect vehicle for me. I love my new EV6! More

by ERTERRI2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa , Brandon Wright

May 02, 2022

Coastal Kia responded

Thank you! We sincerely appreciate the five star Dealer Rater review and gracious comments. Congratulations on the purchase of your new Kia EV6! It was thoughtful of you to mention our Product Specialist Brandon Wright by name. We love the comments including, "wonderful friendly staff". We strive to deliver a truly exceptional experience to every client during every visit. Enjoy! Please call us if you need anything.

May 01, 2022

Dealership Rating
Employee Rating

Very easy to work with, easy financing process. Knowledgeable sales staff. Very good service department More

by MARKWGREGOIRE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer , Uber Hernandez

May 02, 2022

Coastal Kia responded

Thank you! We sincerely appreciate you taking time to go online and rate your recent experience. Thank you for five stars and your gracious feedback. We love the feedback including, "very easy to work with, easy financing process...very good service department." Please reach out to any of our team members if you need anything. Thank you for choosing Coastal Kia!

April 28, 2022

Dealership Rating
Employee Rating

Excellent experience. No pressure. Knowledgeable and friendly sales staff. Kia’s warranty simply CANNOT be beat. More

by chase.robinson1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Heber Quezada

Apr 28, 2022

Coastal Kia responded

Thank you for the five star service review and gracious comments. We love the feedback including, "Excellent experience. No pressure." We strive to deliver a truly exceptional experience to every client during every visit. We appreciate your loyalty to our staff and to the Kia product as well. Please call us if you need anything. Thanks again!

April 23, 2022

Dealership Rating
Employee Rating

They made my buying process super easy. Staff and salesman was really helpful and courteous More

by CAHAC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pedro Pinacho

Apr 25, 2022

Coastal Kia responded

Thank you for the five star review and gracious comments. It was thoughtful of you to go online and rate your recent experience. We love the feedback including, "they made my buying process super easy." Congratulations and enjoy! Please call us if you need anything.

April 20, 2022

Dealership Rating
Employee Rating

Service done on time and car was washed. All items were documented and completed as specified in maintenance contract More

by buxbaummark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peggy Roberts, Patrick Koballa, John Wigger, Bob Tomlin, Sam Weisman, Guder "GQ" Quezada , Tyler Desmarest, JP Nicholas, Howard Ramsey

Apr 21, 2022

Coastal Kia responded

Thank you so much! We sincerely appreciate the five star service review and gracious comments. We love the feedback including, "service was done on time and car was washed." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

April 16, 2022

Dealership Rating
Employee Rating

Jan Ramos help us a lot during the all process. He was really helpful every we needed help More

by EDWARD
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Uber Hernandez

Apr 16, 2022

Coastal Kia responded

Thank you for the review and gracious comments. It was thoughtful of you to mention Jan Ramos by name. Thank you for choosing Coastal Kia!

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