Michael (Mike) Carbone

Ira Lexus is a class A dealership with customer service in mind. The service rep that handled my vehicle ( Dave Gesler) was over the top helpful in keeping me informed of the status of my vehicle and respo in mind. The service rep that handled my vehicle ( Dave Gesler) was over the top helpful in keeping me informed of the status of my vehicle and responding to all my questions. More

Report | Print

Always a pleasure to have service at IRA Lexus in Danvers. Efficient, pleasant service, nice waiting area - car comes back cleaned and well serviced Danvers. Efficient, pleasant service, nice waiting area - car comes back cleaned and well serviced More

Report | Print

Very efficient service area. All the staff are very knowledgeable and friendly. Good communication. With customers. All the staff are very knowledgeable and friendly. Good communication. With customers. More

Report | Print

I have been taking my Lexus here for service since 2015. Excellent service, great loaner car service and the service manager s are so helpful and friendly. Brianna is great to work with Excellent service, great loaner car service and the service manager s are so helpful and friendly. Brianna is great to work with More

Report | Print

Outstanding service. Very cordial and accommodating. The facility is beautiful. Nothing but great service from Ira Lexus. Very cordial and accommodating. The facility is beautiful. Nothing but great service from Ira Lexus. More

Report | Print

Everyone I've encountered goes above and beyond to make my visit a pleasurable one, no matter what my purpose was. my visit a pleasurable one, no matter what my purpose was. More

Report | Print

Great sales experience. Had a 6-month checkup today which was accomplished in the timeframe quoted by my service advisor. Had a 6-month checkup today which was accomplished in the timeframe quoted by my service advisor. More

Report | Print

Attentive and polite service advisor. Clean car and fast service. Pleasant well stocked customer lounge. Thank you! Clean car and fast service. Pleasant well stocked customer lounge. Thank you! More

Report | Print

Fabulous service! Knowledgeable service advisors. Comfortable waiting room with plenty of snacks and beverages. I'll be back! Knowledgeable service advisors. Comfortable waiting room with plenty of snacks and beverages. I'll be back! More

Report | Print

Excellent service. The representative was very attentive and professional. My car was done in a timely manner. Would definitely recommend this dealership The representative was very attentive and professional. My car was done in a timely manner. Would definitely recommend this dealership More

Report | Print