Michael (Mike) Carbone | Page 12

Good prompt polite service Comfortable waiting area. Thought The car would get a wash and vacuum As it usually does but disappointed this Time it did not. But Thank you Lexus!! Thought The car would get a wash and vacuum As it usually does but disappointed this Time it did not. But Thank you Lexus!! More

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Great customer service David Explained the work to be performed An my cars where ready as promised performed An my cars where ready as promised More

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Good service and care of customers. The time waiting is a little bit longer than expected but I can see that The time waiting is a little bit longer than expected but I can see that More

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They are very knowledgeable, very accommodating and always trying to help. They always inform me of options and timetables for taking care of potential issues. In particular Dennis Pellegrino is especi always trying to help. They always inform me of options and timetables for taking care of potential issues. In particular Dennis Pellegrino is especially super well-informed and friendly. More

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I have always had pleasant experiences at both IRA Lexus of Danvers and of IRA Lexus of Manchester. of Danvers and of IRA Lexus of Manchester. More

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Everyone was so professional, courteous and helpful! I was thrilled with the service and the whole experience! Thank you IRA! I was thrilled with the service and the whole experience! Thank you IRA! More

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Ira Lexus is awesome, especially Dennis P in Service! !! He is so helpful and personable! I’ve bought several cars at Ira and they go out of their way to keep their customers happy….. right down to thei !! He is so helpful and personable! I’ve bought several cars at Ira and they go out of their way to keep their customers happy….. right down to their snack area! 😄 More

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Jen Perry is an absolute delight! ! Everything I asked for was completely in a timely manner.. above and beyond my expectations ! Everything I asked for was completely in a timely manner.. above and beyond my expectations More

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I had another great experience here. I was way overdue on an oil change, finally had time to schedule an appt, called at 530pm and was able to make an appt for 715am the next day! Wen I was way overdue on an oil change, finally had time to schedule an appt, called at 530pm and was able to make an appt for 715am the next day! Went in the next day, met with my service desk support rep, Richard Cunningham, he had a loaner car i could borrow and I went on my way. Received a text and call when they were done. Super easy to work with and friendly. More

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Great, efficient and friendly service. Highly recommend! Abraham was very thorough and helpful. Service appointments at IRA Lexus are not a hassle. Highly recommend! Abraham was very thorough and helpful. Service appointments at IRA Lexus are not a hassle. More

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