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Michael (Mike) Carbone
Michael (Mike) Carbone at Ira Lexus of Danvers

Michael (Mike) Carbone | Page 13

Shop Foreman/Master Technician

Ira Lexus of Danvers

101 Andover Street Route 114
Danvers, MA 01923

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4.9
193 Reviews
4.9

193 Reviews

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193 Reviews of Michael (Mike) Carbone

June 17, 2025

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Employee Rating

very good job and well. My loaner car was ready when I got there very fast in and out. More

by monic515
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Willy Moy, Mike Coco, Oltion Gjimara , Jennifer

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June 12, 2025

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Perfect ! As always! They were attentive and punctual. They are always pleasant and professional. Appreciate them! More

by Carpenitore
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Service Time
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Recommend Dealer
Yes
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Jun 13, 2025

Ira Lexus of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

June 12, 2025

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Excellent service. Staff were attentive and polite. The car was done ahead of schedule. Waited for my car and the waiting area was comfortable and spacious. More

by Debdimo88
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David

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Jun 13, 2025

Ira Lexus of Danvers responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

June 12, 2025

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Manny Rosa and Jen Perry are great. I'll definitely be back. Thank you to both. More

by mgordo4
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Rosa, Jen Perry

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Jun 13, 2025

Ira Lexus of Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2025

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Ira Lexus is a class A dealership with customer service in mind. The service rep that handled my vehicle ( Dave Gesler) was over the top helpful in keeping me informed of the status of my vehicle and respo More

by Bob Sheets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Gesler (excellent employee)

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Jun 12, 2025

Ira Lexus of Danvers responded

Hi Bob, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. We hope you have a great day!

June 04, 2025

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Employee Rating

Always a pleasure to have service at IRA Lexus in Danvers. Efficient, pleasant service, nice waiting area - car comes back cleaned and well serviced More

by Levasseur.can
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Costa

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Jun 08, 2025

Ira Lexus of Danvers responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2025

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I have been taking my Lexus here for service since 2015. Excellent service, great loaner car service and the service manager s are so helpful and friendly. Brianna is great to work with More

by Lauren
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 08, 2025

Ira Lexus of Danvers responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2025

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Very efficient service area. All the staff are very knowledgeable and friendly. Good communication. With customers. More

by Joanngallant56
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Service Communication
Recommend Dealer
Yes
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Jun 08, 2025

Ira Lexus of Danvers responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2025

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Outstanding service. Very cordial and accommodating. The facility is beautiful. Nothing but great service from Ira Lexus. More

by Starmingia
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 06, 2025

Ira Lexus of Danvers responded

Hi, thank you for taking the time to leave a review for us at Ira Lexus. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

June 03, 2025

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Everyone I've encountered goes above and beyond to make my visit a pleasurable one, no matter what my purpose was. More

by msvgundam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willy Moy, Kal Dabliz

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Jun 06, 2025

Ira Lexus of Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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