Michael Monteleone | Page 4

Frank Catania assistance made the entire car experience not just painless but a pleasure. We appreciate how he went the extra mile to make sure that we were comfortable with everything at all times We high not just painless but a pleasure. We appreciate how he went the extra mile to make sure that we were comfortable with everything at all times We highly recommend seeing Frank if you are in the market for a BMW. Freehold BMW is the only place to shop for a BMW. Danny Claro, sales manager came over to thank us for our business. Michael Monteleone the finance manager was excellent and was a pleasure to deal with and is probably the only finance manager that didn't over sell us and one of the most honest finance managers I met in the automobile industry. More

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We have used Freehold BMW for a while now. My wife purchased her first BMW here and the people and service was great. I was in the market for a used car and they ha a 2016 Mercedes’ C-300. My wife purchased her first BMW here and the people and service was great. I was in the market for a used car and they ha a 2016 Mercedes’ C-300. My salesman, Mike was great. Very personable and low key. The finance department was very smooth and easy with everything done electronically. No more paper! More

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Staff were all very helpful, patient and polite. At no point did I feel like I was being pushed to buy something. At no point did I feel like I was being pushed to buy something. More

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Mark was one of the best Sales guys to ever work with. Great customer service and cares about requests and pays attention to all requests my wife had. Awesome to work with and will forever be highly recom Great customer service and cares about requests and pays attention to all requests my wife had. Awesome to work with and will forever be highly recommended More

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I had to call a few times until someone answered the phone and once the phone was answered I was transferred a few time to not speak to someone then I so happen to look through my email where I was sent phone and once the phone was answered I was transferred a few time to not speak to someone then I so happen to look through my email where I was sent promotions and additional phone numbers and called and was able to get through More

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Dori and his team (Robert Lidondici - Sales, Michael Monteleone - Finance), and Ruslan Gayetsky - Finance) ensured our transaction was seamless, and took the time to work with us on our purchase to come Monteleone - Finance), and Ruslan Gayetsky - Finance) ensured our transaction was seamless, and took the time to work with us on our purchase to come to an agreeable price! They even went as far as ensuring they used the bank that got us the lowest interest rate! Thank you again! We will certainly see you again in the future! More

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BMW of Freehold is a very quiet, clean and professional dealership. The staff at BMW of Freehold, from reception to sales to service to finance, all exceeded my expectations as essential contributors of a dealership. The staff at BMW of Freehold, from reception to sales to service to finance, all exceeded my expectations as essential contributors of a dealership. Mark Vicens was my Client Advisor and was an absolute pleasure to work with. Mark answered all of my questions and addressed my concerns. Mark's calm demeanor was right up my alley and being that I already knew what I wanted to lease, our negotiation was pretty quick. I would recommend Mark to those who feel threatened of the idea of haggling when they walk into a car dealership, Mark will put your mind at ease. Michael Monteleone was my Finance Manager. Michael was friendly, professional and expeditious. Michael recognized the fact that I was a Veteran and was able to give me a discount on an additional protection package I purchased, this is a VETERANS FRIENDLY dealership. I was out of his office and driving home in my new car in less than 30 minutes. I had an overall fantastic experience at BMW of Freehold. Disclaimer: I don't know anyone who works at this dealership or anyone related to anyone who works at BMW of Freehold. I just Googled their reviews when I was looking for a car. More

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I bought my 2019 X3 out of my lease since it was under miles and in perfect condition. I anticipated a big ordeal as I had never done this before. I was pleasantly surprised at how easily and seamlessly t miles and in perfect condition. I anticipated a big ordeal as I had never done this before. I was pleasantly surprised at how easily and seamlessly the entire process went. Mike was efficient, explained the whole process easily, set up appointments that were needed and delivered my car with true professionalism. It certainly made me put Mike and the dealership #1 on my list. More

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This dealership was exceptional—professional, helpful, accommodating and easy to work with. The extra touches of presentation of vehicle when purchased to a complete overview of the car. Highly recommend accommodating and easy to work with. The extra touches of presentation of vehicle when purchased to a complete overview of the car. Highly recommend to others! More

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From start to finish, the process was stress-free. Thank you, Richard Henriquez...knowledgeable, professional, fabulous communication. you, Richard Henriquez...knowledgeable, professional, fabulous communication. More

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