"The Best Dealership I Have Ever Dealt With!"
I have always had an excellent experience with everyone at the BMW of Freehold, and my latest purchase last week was no exception. My sales advisor, Mr. Mark Ongsiako was very caring and professional. He took the time to explain my options, double-check all the paperwork, review the features of the vehicle and set up my phone. He went above and beyond his responsibilities at every step to make sure that the purchasing process was transparent, smooth, timely and pleasant.The price was fair and the car was delivered even earlier than promised, in showroom condition and with the exact options that I had requested. Mr. Michael Monteleone at the financing department was well prepared and very nice. He helped me review and sign all the paperwork quickly and painlessly. I would highly recommend this dealership to family & friends without hesitation.
"Nicholas Lichaa is the greatest asset to BMW. PLEASE READ"
Definetly recommend bmw of freehold for many reasons but there are 3 tops reasons, i will always go to this dealership regardless of how far i move from here. Top reason. Nicholas Lichaa, honestly the most professional, and helpful car salesman you will ever find, he doesnt just sell cars he actually builds relationships with customers. He is honestly a true asset to BMW an he definetly deserves a promotion to be a manager or any type of reward for his excellent customers service. 2nd reason is the General Manager Dori Dado he is trully an amazing manager and he is doing a great job of assisting customer to his best ability. Dori has helped me out numerous times and honestly knowing he is the Genaral Manager at this location i feel very comfortable and i can buy cars with confidence. 3rd reason is the Finance manager Michael Monteleone, very professional and very very helpful. He actually cares about the customers and take his time explaining the benefits of the warranties offered. Micheal explained to me how important the tire and rim insurance is and he was right. The night i bought my car i hit a pothole and cracked my rim and tire but i was lucky enough to be covered and to get it fixed because Michael offered me the insurance. I am truly grateful for these 3 bmw employees, Nicholas Lichaa, Dori Dado, Michael Monteleone. Thank you for everything guys. You guys are a huge asset to the entire BMW brand.
"Great buying experience"
What a pleasure purchasing a car from BMW of Freehold. Everyone was friendly and helpful, especially my sales associate Orville Bynoe. We went in looking for a specific model, but after he listened to our needs, he guided us to a car that suited us. He was very knowledgeable, courteous , and overall patient.There was never any pressure, and we walked out that day with our car. He took care of everything. We've dealt with other high end dealerships, and this was right up there with all of them as a great buying experience.
Other Employees Tagged:
, Ray was great, took us for a test drive and explained all the features in detail.
"BMW X1 "
Mark Ongsiako was one of the best car dealing professionals I have ever met. He was knowledgeable, respectful and very down to earth. In addition, the entire experience from the whole staff, reception, finance, cashout, management was phenomenal!
"Amy and Chris "
These guys are absolutely awesome!! I had special circumstances and they found a solution to my problems. I would recommend Amy and Chris including this dealership to my family and friends!! I love my new car!!
Special thanks to Amy!!
"New Car Experience "
My client advisor, Orville Bynoe, provided an excellent new car experience. He worked with me in a way that I felt comfortable and educated as we looked at my options for the purchase of my new BMW. I will recommend him to friends thinking about a new car. Thank you