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Michael Murphy
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Michael Murphy
Service Director
Hall Honda Huntersville
12815 Statesville Road
Huntersville, NC 28078
8 Reviews
8 Reviews
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8 Reviews of Michael Murphy
April 24, 2024
WOW - tire went flat due to a large piece of medal. We called AAA to replace with our spare. Due to the tire key lock not in the vehicle, tire could not be removed. Contacted Michael( Service Manager We called AAA to replace with our spare. Due to the tire key lock not in the vehicle, tire could not be removed. Contacted Michael( Service Manager) at Hall Honda and he immediately dispatched a service vehicle and and the drama was over. Totally appreciate the prompt and professional service. Michael even personally called me back for an update. Five Star.... More
by Bob N
Helpful 
March 07, 2024
The moment I walked into this dealership I felt welcomed. No pressure. Once I bought my van and had to go for normal service I soon realized the service staff was amazing. Mr. Murphy, the service manager is No pressure. Once I bought my van and had to go for normal service I soon realized the service staff was amazing. Mr. Murphy, the service manager is personable, kind and always makes sure I leave there happy. 5 stars to Hall Honda! More
by Amy Wright
Other Employees Tagged: Bri Wright, Cory Henderson
December 30, 2023
Of all the dealerships I’ve felt with over the last 20 years, Hall Honda of Huntersville goes the extra mile. They are tops in my book, and can be trusted to do the right thing, on time and on budget. Th years, Hall Honda of Huntersville goes the extra mile. They are tops in my book, and can be trusted to do the right thing, on time and on budget. The 3 people I had a great experience with is Mr Mike Murphy head of service, Cory, and salesman Ron Munday. More
by RusswCRV
Other Employees Tagged: Cory Henderson, Ron Munday
October 15, 2023
The people at this dealership were amazing! My car broke down on a road trip and I was able to get it to Hall's. My hometown dealership was supposed to call them, but somehow the message never My car broke down on a road trip and I was able to get it to Hall's. My hometown dealership was supposed to call them, but somehow the message never got through. It didn't matter, however, because the Service Manager, Mike Murphy, came out to help. Everyone did everything possible to get us back on the road. While we were waiting they offered to take us to get food, they offered comfortable seats, water, etc. When they weren't able to complete the service that day, they sent us home-to Virginia!-with a loaner vehicle because we needed to get back for some important medical appointments .Mr. Murphy had them fill the car with gas before we left so we wouldn't have to stop again. Keith was wonderful about getting the gas and getting us settled in and ready to drive the 3 hours. When we couldn't get the car back the next day due to extenuating circumstances, Hiram was so understanding. When we arrived back at the dealership, everyone greeted us like we were old friends. Everything was ready to go so we could make the return trip quickly. Mike told me that if I ever had questions about Honda vehicles to give him a call. Those 3 men helped us navigate a very stressful situation. They treated us with kindness, respect, and compassion which is a rare thing these days! Thank you Hall Honda for being our angels that day! More
by Samantha Quesenberry
Other Employees Tagged: Hiram Ortiz, Keith
September 18, 2023
These people don’t know what they are doing. I got a car from the. It has been in the shop about 3 times and they don’t even know what is really wrong with my car. The car has to go back but now I got a car from the. It has been in the shop about 3 times and they don’t even know what is really wrong with my car. The car has to go back but now I am y of taking it elsewhere but again there is more money on top of a car payment coming out of my pocket. I will be looking into the news and a lawyer about this. More
by Jjresto87
Other Employees Tagged: Adrian Hunte, Jonathan Lopez
August 11, 2023
Excellent service and very detailed inspection. They completed everything I requested and provided a loaner vehice for a day. They completed everything I requested and provided a loaner vehice for a day. More
by dt_jensen
Other Employees Tagged: Ryan Claycomb , Kell Harris
October 12, 2022
Was not satisfied with the outcome to solve the problem as I never got a return call from the technician as I never got a return call from the technician More
by tshirlen0208
Other Employees Tagged: Eddie Dean
May 24, 2022
Michael went out of his way to give me a lift home. Total solid guy and really makes the service side of Hall shine. This experience was drastically different thank my last time and I contend that to t Total solid guy and really makes the service side of Hall shine. This experience was drastically different thank my last time and I contend that to the addition of Mr. Murphy was integral in service level improvement. Well done sir. More
by stephen.brink
