Michael Murray | Page 63

30,000 maintenance Salesman Mike Murray was helpful in getting me a last minute appointment. I worked directly with Dave in service. It is always a pleasure dealing wit Salesman Mike Murray was helpful in getting me a last minute appointment. I worked directly with Dave in service. It is always a pleasure dealing with the Service Department at Lokey. Extremely courteous and knowledgeable. More

by eanjg4eva Verified Customer Verified Customer

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Friendly great service I was able to get a same day appointment for oil change. The guys were friendly and offered to look at a knocking noise that my truck was making. The I was able to get a same day appointment for oil change. The guys were friendly and offered to look at a knocking noise that my truck was making. The free shuttle service was great, so we didn’t have to wait there. Even if we would have waited there the lobby offered drinks and food while waiting. Great experience. More

by alisontpeacock Verified Customer Verified Customer

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Unhappy I am 72 years old and live on my SS and a small pension. I had a service appointment at Kia. So decided to do a little checking. I always like to I am 72 years old and live on my SS and a small pension. I had a service appointment at Kia. So decided to do a little checking. I always like to feel I get the information I need to make an informative and right decision for me, so I try to do my homework. I made an appointment to see myRep Michael, at Kia bacause my lease would be up in 7 months. I wanted to get ahead of the game and see what my options were. Michael and I spoke and then a man named Ryan, from the main office, seemed to totally take over. He was fast paced and his goal was to get me to purchase another lease that day. Altho he seemed nice, his option was to move a car by lease or sale. I felt railroaded because I told him my budget could not handle the figures he was giving me. That did not make one bit of difference to him. I am also partly at fault because I did not walk out as I should have done. I feel my sales rep kept leaving the desk and letting Ryan take over. I now have a lease car that is going to be a struggle to pay for. When it comes to sales, I guess nothing matters except getting the sale. I was very happy with Kia, but now I know it is BUYER BEWARE. My first purchase through Kia was a Kia Optima. After that, I felt it was better for me to lease. I am now on my 3rd Kia Soul. I'm sure if this had not gone so badly, my next would be a Soul too! I do love this car. As much as I love the Kia Sou,l I I will have to take my loyalty somewhere else. I do know I will not be so trusting again with a car dealer. More

by sharondwaldron Verified Customer Verified Customer

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Unhelpful That place used to be friendly and helpful, now when I go, I feel like an unwanted guest. They used to check out my car when something was wrong, now That place used to be friendly and helpful, now when I go, I feel like an unwanted guest. They used to check out my car when something was wrong, now they want to charge me to look at it when I go in for my oil change. Things have definitely changed since I bought my car from there 6 years ago. I was told when I bought my car that I can get a complimentary car wash when I go in for service, but it comes back still dirty. Pointless. I used to love waiting in the pavilion, but now they took out the satellite radio, ash tray and trash can. There's trash and cigarette butts all over the area now. More

by PURPLEKITTENKAT2000 Verified Customer Verified Customer

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It’s was marvelous in and out! So friendly and prompt was in and out vert quick! Staff was very nice and made sure we had everything we needed sure did thanks So friendly and prompt was in and out vert quick! Staff was very nice and made sure we had everything we needed sure did thanks More

by ANGELA.FELDMAN Verified Customer Verified Customer

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Great Service Had a break light out and needing a oil change. They tell me about 4 recalls, one is the break light. All fixed up quickly no charge. Had a break light out and needing a oil change. They tell me about 4 recalls, one is the break light. All fixed up quickly no charge. More

by cmdrbell Verified Customer Verified Customer

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2017 KIA SPORTAGE Schedule service due on 2017 KIA Sportage witth a wash job Clean area and stock snack bar with coffee and donuts along with chips and bottle water Schedule service due on 2017 KIA Sportage witth a wash job Clean area and stock snack bar with coffee and donuts along with chips and bottle water More

by cald5643 Verified Customer Verified Customer

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Great, as usual Service was explained thoroughly and performed in the time promised. Service manager offered to have my car washed; it was also thoroughly vacuumed. Service was explained thoroughly and performed in the time promised. Service manager offered to have my car washed; it was also thoroughly vacuumed. Great job. More

by cmatatty Verified Customer Verified Customer

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It went well everything that needed done was and was told what needed fixed on next visit everyone was polite at the end I bought a new Kia everything that needed done was and was told what needed fixed on next visit everyone was polite at the end I bought a new Kia More

by jmn07@aol.com Verified Customer Verified Customer

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professional treatment Kia. They always treat you with courtesy, professionalism,and are very helpful with the service. David Woodman always treat me with respect, and professio They always treat you with courtesy, professionalism,and are very helpful with the service. David Woodman always treat me with respect, and professionalism. the mechanics seem very proficient. More

by DELEDGIAN Verified Customer Verified Customer

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