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Michael Murray
665 Reviews
Building Relationships is what I do. Gracefully I've been in the Automotive industry since 1996. And the best lesson learned over the years is customer service. I love helping people, this can only be possible when you have the resources. Lokey Kia has the resources I need to help my customers. I am the proud father of 4 wonderful children 3 girls a 1 son, also 4 grandchildren 3 girls and 2 grandson. I teach my family safety and unity, we are a "TEAM"! We are always there for one another. This is the same philosophy I bring to Lokey Kia. I take care of the customer. Call or Come see me for the Best Experience with a new car purchase. Safety And Loyalty is #1
Read moreDealership Experience
13 yrs, 10 mos
Industry Experience
29 yrs, 9 mos
Languages Spoken
English
665 Reviews of Michael Murray
July 27, 2018
Unhappy I am 72 years old and live on my SS and a small pension. I had a service appointment at Kia. So decided to do a little checking. I always like to I am 72 years old and live on my SS and a small pension. I had a service appointment at Kia. So decided to do a little checking. I always like to feel I get the information I need to make an informative and right decision for me, so I try to do my homework. I made an appointment to see myRep Michael, at Kia bacause my lease would be up in 7 months. I wanted to get ahead of the game and see what my options were. Michael and I spoke and then a man named Ryan, from the main office, seemed to totally take over. He was fast paced and his goal was to get me to purchase another lease that day. Altho he seemed nice, his option was to move a car by lease or sale. I felt railroaded because I told him my budget could not handle the figures he was giving me. That did not make one bit of difference to him. I am also partly at fault because I did not walk out as I should have done. I feel my sales rep kept leaving the desk and letting Ryan take over. I now have a lease car that is going to be a struggle to pay for. When it comes to sales, I guess nothing matters except getting the sale. I was very happy with Kia, but now I know it is BUYER BEWARE. My first purchase through Kia was a Kia Optima. After that, I felt it was better for me to lease. I am now on my 3rd Kia Soul. I'm sure if this had not gone so badly, my next would be a Soul too! I do love this car. As much as I love the Kia Sou,l I I will have to take my loyalty somewhere else. I do know I will not be so trusting again with a car dealer. More
by sharondwaldron
Verified CustomerOther Employees Tagged: Pernell Harrigin , Ryan (from Main Office)
July 25, 2018
Unhelpful That place used to be friendly and helpful, now when I go, I feel like an unwanted guest. They used to check out my car when something was wrong, now That place used to be friendly and helpful, now when I go, I feel like an unwanted guest. They used to check out my car when something was wrong, now they want to charge me to look at it when I go in for my oil change. Things have definitely changed since I bought my car from there 6 years ago. I was told when I bought my car that I can get a complimentary car wash when I go in for service, but it comes back still dirty. Pointless. I used to love waiting in the pavilion, but now they took out the satellite radio, ash tray and trash can. There's trash and cigarette butts all over the area now. More
by PURPLEKITTENKAT2000
July 23, 2018
It’s was marvelous in and out! So friendly and prompt was in and out vert quick! Staff was very nice and made sure we had everything we needed sure did thanks So friendly and prompt was in and out vert quick! Staff was very nice and made sure we had everything we needed sure did thanks More
by ANGELA.FELDMAN
July 20, 2018
Great Service Had a break light out and needing a oil change. They tell me about 4 recalls, one is the break light. All fixed up quickly no charge. Had a break light out and needing a oil change. They tell me about 4 recalls, one is the break light. All fixed up quickly no charge. More
by cmdrbell
July 19, 2018
2017 KIA SPORTAGE Schedule service due on 2017 KIA Sportage witth a wash job Clean area and stock snack bar with coffee and donuts along with chips and bottle water Schedule service due on 2017 KIA Sportage witth a wash job Clean area and stock snack bar with coffee and donuts along with chips and bottle water More
by cald5643
Other Employees Tagged: Keith Flynne
July 18, 2018
Great, as usual Service was explained thoroughly and performed in the time promised. Service manager offered to have my car washed; it was also thoroughly vacuumed. Service was explained thoroughly and performed in the time promised. Service manager offered to have my car washed; it was also thoroughly vacuumed. Great job. More
by cmatatty
July 17, 2018
It went well everything that needed done was and was told what needed fixed on next visit everyone was polite at the end I bought a new Kia everything that needed done was and was told what needed fixed on next visit everyone was polite at the end I bought a new Kia More
by jmn07@aol.com
Other Employees Tagged: Daniel Campbell, Pernell Harrigin, Jason Gold , Jim Braley, Robert Dahdah, Keith Flynne, Malcolm Shavers Jr, Jeff Sley, Todd Thornton
July 13, 2018
professional treatment Kia. They always treat you with courtesy, professionalism,and are very helpful with the service. David Woodman always treat me with respect, and professio They always treat you with courtesy, professionalism,and are very helpful with the service. David Woodman always treat me with respect, and professionalism. the mechanics seem very proficient. More
by DELEDGIAN
Other Employees Tagged: David Woodman is always courteous and professional.
July 12, 2018
It went well This was our third time purchasing a Kia soul and this was the easiest with paper work getting everything signed and a little negotiation to get a bet This was our third time purchasing a Kia soul and this was the easiest with paper work getting everything signed and a little negotiation to get a better price I came for service and ended up with new vehicle More
by jmn07@aol.com
Other Employees Tagged: All we had were very good
