Michael Najdi
Michael Najdi at Colonial Chevrolet

Michael Najdi

Service Advisor

Colonial Chevrolet

171 Great Road
Acton, MA 01720

Contact Me
4.9
54 Reviews

Dealership Experience

10 mos

Industry Experience

11 yrs, 10 mos

Languages Spoken

English English

4.9

54 Reviews

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54 Reviews of Michael Najdi

July 02, 2026

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Employee Rating

I purchased my Tahoe from Colonial and recently brought it in for a routine oil change. The service was completed right on time, but what really impressed me was the technician’s thoroughness. During the i More

by MKN92
Service Price Transparency
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Recommend Dealer
Yes
Jul 02, 2026

Colonial Chevrolet responded

We appreciate you choosing us for your Chevrolet Tahoe and for noting our technician’s thorough approach and efficiency. It’s great to hear the oil change was prompt and that we could handle the front shock replacement through your extended warranty so smoothly. Thanks for sharing your perspective as a fellow service advisor! John Woodland General Manager jwoodland@colonialchevrolet.com

July 01, 2026

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I went for an inspection sticker. They told me about 30 mins or less. I was back in my car in less than 30 mins. The person at the desk was very respectful. I and would do business wi More

by HSPERRY
Recommend Dealer
Yes
Jul 02, 2026

Colonial Chevrolet responded

Thank you for trusting us with your Chevrolet Corvette inspection. We’re glad Michael provided respectful service and got you back on the road in under 30 minutes. We look forward to assisting you again. John Woodland General Manager jwoodland@colonialchevrolet.com

June 30, 2026

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Colonial is way too expensive. I do all I can to avoid bringing my cars to Colonial More

by aaberdale
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Recommend Dealer
No
Jul 05, 2026

Colonial Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't live up to expectations. We would love the opportunity to get in touch with you and address your concerns. Please feel free to contact us directly. Thank you. John Woodland General Manager jwoodland@colonialchevrolet.com

June 24, 2026

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I didn’t realize you were just flush the fluid and not changing the filter in the transmission. The other dealer I use was going to change it as part of what they call a transmission service. Had I realiz More

by wayne.cunningham
Service Price Transparency
Service Time
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Recommend Dealer
Yes
Jun 25, 2026

Colonial Chevrolet responded

Wayne, we're sorry to hear that your visit didn't meet the high standards guests have come to expect from our dealership. If there's anything we can do to resolve the issue, or if you'd like to discuss your visit in more detail, please contact us directly or let us know the best way to reach you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. John Woodland General Manager jwoodland@colonialchevrolet.com

June 24, 2026

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Colonial has great service reps. Friendly and competent. Fixed right the first time. Definitely will recommend to friends and neighbors More

by jmcloughlin
Service Price Transparency
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Recommend Dealer
Yes
Jun 24, 2026

Colonial Chevrolet responded

It’s great to hear our service team provided friendly, competent support and resolved your Chevrolet Equinox issue correctly the first time. We appreciate you recommending us to your friends and neighbors and look forward to assisting them as well. John Woodland General Manager jwoodland@colonialchevrolet.com

June 22, 2026

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Excellent service from initial call through delivery of my completed truck. Everyone involved was helpful, my truck was well taken care of, and I was back to work. Thank you. More

by GBRENNAN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Webb

Jun 22, 2026

Colonial Chevrolet responded

We’re thrilled our team provided helpful support for your Chevrolet 3500 from your first call through delivery and that you were back to work so quickly. Thank you for letting us care for your truck. John Woodland General Manager jwoodland@colonialchevrolet.com

June 20, 2026

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They said it take 7 weeks to get the part it only took 2 weeks. I was very happy with the job they did More

by Handymankfc1
Service Price Transparency
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Recommend Dealer
Yes
Jun 20, 2026

Colonial Chevrolet responded

It’s great to hear the part arrived in just two weeks instead of seven, and that Michael and our technicians provided quality service on your Chevrolet 1500. Thank you for sharing your positive experience. We appreciate your feedback. John Woodland General Manager jwoodland@colonialchevrolet.com

June 19, 2026

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Very helpful and friendly and clean dealer and customer service is spot on they keep you informed More

by giz01886
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 19, 2026

Colonial Chevrolet responded

Delighted to hear our team provided friendly service, kept you informed, and maintained a clean environment during your Chevrolet 2500 visit. Michael will be pleased to know you had such a positive experience. We look forward to assisting with your next Chevrolet 2500 service. John Woodland General Manager jwoodland@colonialchevrolet.com

June 19, 2026

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Excellent service, courteous staff, extremely competent technicians, I was treated like family any time I brought a car in for service, including my dad's Jeep Cherokee. I highly recommend them. More

by astrolou777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2026

Colonial Chevrolet responded

We’re thrilled you felt welcomed by our team and that the work on your Chevrolet Volt and your dad’s Jeep Cherokee met your expectations. Thank you for recommending us. John Woodland General Manager jwoodland@colonialchevrolet.com

June 17, 2026

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Employee Rating

The service advisors were very good they kept me up to date with what was going on with my vehicle . Also I was able to make a quik appointment to get my vehicle in for service More

by dom66
Recommend Dealer
Yes

Other Employees Tagged: Monica Carpenter

Jun 17, 2026

Colonial Chevrolet responded

We’re glad our service advisors kept you informed and that scheduling your Chevrolet was quick and convenient. It’s rewarding to know the process worked smoothly for you. Please reach out if there’s anything else we can assist you with. John Woodland General Manager jwoodland@colonialchevrolet.com

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