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Michael Najdi
Michael Najdi at Colonial Chevrolet

Michael Najdi

Service Advisor

Colonial Chevrolet

171 Great Road
Acton, MA 01720

Contact Me
4.9
44 Reviews

Dealership Experience

9 mos

Industry Experience

11 yrs, 9 mos

Languages Spoken

English English

4.9

44 Reviews

Write a Review

44 Reviews of Michael Najdi

June 13, 2026

Dealership Rating
Employee Rating

Colonial Chevrolet always takes great care of us, excellent work and great customer service - thank you! More

by bourquebasil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Monica Carpenter

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Jun 13, 2026

Colonial Chevrolet responded

Thanks for the wonderful feedback. Our team is happy your Chevrolet Tahoe received excellent service and attention. We look forward to assisting with your Tahoe again. John Woodland General Manager jwoodland@colonialchevrolet.com

June 11, 2026

Dealership Rating
Employee Rating

Best service department around! Went for my 22,500 mile maintenance and got oil change, tire rotation, and filters replaced in about an hour and a half. More

by rmccoy23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Fahey

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Jun 11, 2026

Colonial Chevrolet responded

Thank you for your kind words about our service department. We’re pleased the 22,500-mile maintenance on your Chevrolet Equinox, including oil change, tire rotation, and filter replacement, was completed in about an hour and a half. We appreciate your five-star rating. John Woodland General Manager jwoodland@colonialchevrolet.com

June 10, 2026

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Employee Rating

Amazing fast service with friendly staff and very fast uber service on time . 10/10 More

by anlalotra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Webb

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Jun 10, 2026

Colonial Chevrolet responded

It’s wonderful to know our team delivered fast, friendly service for your Chevrolet Equinox EV and that the Uber arrived punctually. Thanks for the 10 out of 10 rating, we appreciate your kind feedback. John Woodland General Manager jwoodland@colonialchevrolet.com

June 10, 2026

Dealership Rating
Employee Rating

The Service Department is professional and polite. They have made my experience with the Service Department as enjoyable as possible. I trust them to do a good job and return my vehicle to me the way More

by vbosox5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 10, 2026

Colonial Chevrolet responded

It means a lot to hear you found our service department professional and polite. Michael and our team appreciate the trust you placed in us to care for your Chevrolet Blazer. We look forward to providing another smooth and enjoyable experience next time. John Woodland General Manager jwoodland@colonialchevrolet.com

June 06, 2026

Dealership Rating
Employee Rating

Great service. Colonial has been servicing my car for 5 years now. Good price and reliable service. More

by thomas_a_dice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Robert Webb, Bob Fahey

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Jun 06, 2026

Colonial Chevrolet responded

We appreciate you choosing us for your Chevrolet S-10 service over the past five years. It’s great to know our pricing and dependable care have earned your trust. We look forward to serving you again soon. John Woodland General Manager jwoodland@colonialchevrolet.com

June 04, 2026

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Employee Rating

Mike in service made me feel comfortable in the process. He was efficient and courteous. Waiting area was comfortable. I took a brief walk and before I knew it, I had received a text letting me know my v More

by lw29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Fahey

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Jun 04, 2026

Colonial Chevrolet responded

We’re delighted Michael made you feel at ease with efficient and courteous service and that our waiting area was welcoming. We’re glad the text notification kept you updated and that everything was handled professionally and promptly. Thank you for choosing us for your Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

June 04, 2026

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Employee Rating

I didn’t realize until later that I arrived on the wrong day for my appointment. The service department men were very gracious and fit me in and even got me out in time for my doctors appointment. It was More

by kstanitski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Robert Webb, Bob Fahey

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Jun 04, 2026

Colonial Chevrolet responded

Thank you for letting us know about your mix-up and for your kind words. We’re glad our team could fit your Chevrolet Trax into the schedule and get you to your appointment on time. We appreciate your understanding and look forward to serving you again. John Woodland General Manager jwoodland@colonialchevrolet.com

June 01, 2026

Dealership Rating
Employee Rating

Good for warranty work and basic service but very expensive for repairs. Quote for repair was over 50% higher than a high quality local repair shop. More

by BillH
Service Price Transparency
Service Communication
Recommend Dealer
No
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Jun 02, 2026

Colonial Chevrolet responded

Bill sorry to hear you did not have a 5 star experience at our dealership. We strive for everyone to have a great experience here. Please contact me directly would love a chance to talk with you regarding this review. Bob Fahey Service Director 978-263-1000 bfahey@colonialchevrolet.com

May 31, 2026

Dealership Rating
Employee Rating

Quick turnaround Full explanation of the situation, causes and costs. And it works. Two more words More

by amangolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 31, 2026

Colonial Chevrolet responded

It’s great to hear our team restored your Chevrolet Tahoe swiftly, provided clear repair details, and got you back on the road smoothly. Michael and our team appreciate your five-star feedback. John Woodland General Manager jwoodland@colonialchevrolet.com

May 31, 2026

Dealership Rating
Employee Rating

Always have a pleasant experience. Scheduling service is simple and timely. I usually meet my salesman Matt while I am waiting and he has been so helpful both during the buying process More

by drbones47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Kronk

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May 31, 2026

Colonial Chevrolet responded

Thank you for noting how simple and timely scheduling service for your Chevrolet has been. We’re glad our team has been so helpful during both your purchase and service visits, and we look forward to assisting you again. John Woodland General Manager jwoodland@colonialchevrolet.com

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