Michael Najdi
Michael Najdi at Colonial Chevrolet

Michael Najdi

Service Advisor

Colonial Chevrolet

171 Great Road
Acton, MA 01720

Contact Me
5.0
91 Reviews

Dealership Experience

1 yr

Industry Experience

12 yrs

Languages Spoken

English English

5.0

91 Reviews

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91 Reviews of Michael Najdi

September 28, 2026

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Employee Rating

Excellent customer relations with clear and detail details information and now the six extra words More

by Chris
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bob Fahey

Sep 28, 2026

Colonial Chevrolet responded

We’re glad you felt well informed throughout the service on your Chevrolet Cruze Limited. Hearing that you found our communication transparent and thorough means a lot to our service team. John Woodland General Manager jwoodland@colonialchevrolet.com

September 25, 2026

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Had a good experience overall. Brought my car in to fix brake squeaks and replace my muffler. Car running great. I will say the front brakes that they fixed are still a bit squea More

by jasongallagher706
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jim McLoughlin, Raymond Clarke

September 25, 2026

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The best Service Dept ! My car was taken right in with no appointment.. check engine light was displayed and engine running rough. They performed diagnostics and found the p More

by SCARLS250
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Recommend Dealer
Yes
Sep 25, 2026

Colonial Chevrolet responded

Knowing that our drop-in service and thorough diagnostics met your needs means a lot to our team. We’re glad our parts department had the right components on hand to resolve the check engine issue on your Chevrolet Equinox so quickly. Your compliments to our service and parts department are truly appreciated. John Woodland General Manager jwoodland@colonialchevrolet.com

September 22, 2026

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They always do a great job. Very professional and great to work with. great experience More

by Rhaarde
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Recommend Dealer
Yes
Sep 22, 2026

Colonial Chevrolet responded

Your praise of our consistent excellence and professionalism means a lot to our service team. We’re glad the service on your Chevrolet Equinox EV was a positive experience. John Woodland General Manager jwoodland@colonialchevrolet.com

September 21, 2026

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Service writer was kind and informed and did not pressure extra services. He asked questions of my preferences and I appreciated that. More

by gbouch11
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Recommend Dealer
Yes
Sep 21, 2026

Colonial Chevrolet responded

Hearing that our service writer took the time to understand your preferences without pushing extra work is rewarding. We’re glad you felt informed and comfortable during the service of your Corvette. Your kind words and five-star rating mean a lot to our service department. John Woodland General Manager jwoodland@colonialchevrolet.com

September 17, 2026

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I had a bad experience purchasing a car last year but thought I would try the service. It was fine, but I didn't get my 100 point inspection because "the shop leader did the inspection and he won't fill More

by Mrf
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Recommend Dealer
No
Sep 18, 2026

Colonial Chevrolet responded

Sorry you did not have a 5 star experience at our dealership on your last visit here. Please call me directly I would like an opportunity to try and make this right Bob Fahey Service Director rfahey@colonialchevrolet.com 978-263-1000 hit 2 for service at the prompt

September 15, 2026

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After lasting nearly 12 years (amazingly), the 12-volt battery that runs the low-voltage controls and systems in my Chevy Volt had finally reached end of life. The service department installed a new batte More

by ROBCOMER
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Recommend Dealer
Yes
Sep 15, 2026

Colonial Chevrolet responded

Knowing that the battery replacement, cabin air filter, and wiper blade installation met your expectations means a lot to our service team. We’re pleased we could complete those tasks in just a couple of hours and keep your Chevrolet Volt ready for winter. John Woodland General Manager jwoodland@colonialchevrolet.com

September 15, 2026

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The service we received was top notch. The communication was great and the speed of repair excellent. More

by tpassus
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Recommend Dealer
Yes
Sep 15, 2026

Colonial Chevrolet responded

Knowing that our communication hit the mark and repairs were completed quickly on your Equinox means a lot to our team. Thank you for the five-star rating. John Woodland General Manager jwoodland@colonialchevrolet.com

September 14, 2026

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Processed on time. They found my record right away. I wanted new batteries in key fobs. And I'd had cabin air filter replaced last visit. I waited while all pts inspect More

by KLANG38
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Recommend Dealer
Yes

Other Employees Tagged: Robert Webb

Sep 14, 2026

Colonial Chevrolet responded

Knowing our on-time processing, quick record retrieval, and thorough inspection and tire rotation on your Chevrolet Blazer EV met your expectations is rewarding. We’re glad our team could install new key fob batteries and provide clear guidance on scheduling your next visit. Hearing that you found our waiting area, showroom, and service area clean and inviting means a lot to us. John Woodland General Manager jwoodland@colonialchevrolet.com

September 09, 2026

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Employee Rating

The service team, with Mike leading the project, managed a huge repair, kept me informed, provided me a loaner cars, and worked with the warranty company hoops! Went as smooth and professional as I could ev More

by Rebecca
Service Price Transparency
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Recommend Dealer
Yes
Sep 09, 2026

Colonial Chevrolet responded

Our service team was pleased to manage the complex repair on your Chevrolet Traverse. Michael was glad to ensure you stayed informed and to provide a loaner vehicle while we navigated the warranty process. Knowing the experience felt seamless and expertly handled means a lot to us. John Woodland General Manager jwoodland@colonialchevrolet.com

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