Michael Najdi
Michael Najdi at Colonial Chevrolet

Michael Najdi

Service Advisor

Colonial Chevrolet

171 Great Road
Acton, MA 01720

Contact Me
4.9
107 Reviews

Dealership Experience

1 yr, 2 mos

Industry Experience

12 yrs, 2 mos

Languages Spoken

English English

4.9

107 Reviews

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107 Reviews of Michael Najdi

November 07, 2026

Dealership Rating
Employee Rating

Exorbitant cost for service provided without transparent explanation. Will not be returning for future service More

by awgenatempo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 02, 2026

Dealership Rating
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Services completed in time estimated. Additional concern addressed. Recommended service discussed. Price of service was ok with a discount. More

by hofmannwj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2026

Colonial Chevrolet responded

We're glad the service on your Chevrolet 3500 was completed within the estimated timeframe, your additional concern was addressed, and the recommended service was discussed with you. John Woodland General Manager jwoodland@colonialchevrolet.com

October 31, 2026

Dealership Rating
Employee Rating

Both Joe Pellegrini and Joe Baker were awesome and easy to work with. Excellent service. More

by Ethan O
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 31, 2026

Colonial Chevrolet responded

We're glad Joe and our team were a pleasure to work with during your Chevrolet Malibu purchase. Thank you for the five-star rating! John Woodland General Manager jwoodland@colonialchevrolet.com

October 30, 2026

Dealership Rating
Employee Rating

In all of my visits to Colonial, I have been greeted and treated with kindness, genuine concern for my issues, and above-and-beyond efforts to find a fix. Mike (in Service) is a gem. More

by debra.simes
Recommend Dealer
Yes
Oct 30, 2026

Colonial Chevrolet responded

Knowing you’ve felt welcomed and genuinely cared for on every visit means a lot to our team. We’re glad Michael and our service team have gone the extra mile to address your concerns with your Chevrolet Equinox EV. John Woodland General Manager jwoodland@colonialchevrolet.com

October 30, 2026

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Thanks to all the stars here, The service is quick quick done and wit professional direction. More

by James
Service Price Transparency
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Recommend Dealer
Yes
Oct 30, 2026

Colonial Chevrolet responded

We're glad the service on your Chevrolet Suburban was handled efficiently and with expert guidance. Thank you for recognizing our team! John Woodland General Manager jwoodland@colonialchevrolet.com

October 26, 2026

Dealership Rating
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I’ve been a loyal customer for decades and have loved all my vehicles. What makes this dealership special is how they always took excellent care and explained everything in detail so I understood. The staff More

by Rhondampoirier
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 26, 2026

Colonial Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. John Woodland General Manager jwoodland@colonialchevrolet.com

October 25, 2026

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Great service and comfortable waiting room! They move quickly so your wait time is reasonable More

by jessicacody5
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Service Time
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Recommend Dealer
Yes
Oct 25, 2026

Colonial Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

October 24, 2026

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Employee Rating

Scheduling was easy, a next day appointment for sticker & oil change was performed quickly, tires were rotated. Very satisfied. More

by tnorton2
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 24, 2026

Colonial Chevrolet responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! John Woodland General Manager jwoodland@colonialchevrolet.com

October 22, 2026

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The service department did a great job, especially since I threw them a curve ball when I brought my vehicle in. I added a power steering issue to the list of service items at the very last minute, and the More

by kjgsmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2026

Colonial Chevrolet responded

Your mention of staying well informed every step of the way reflects how our service department values clear communication. Our service team, and especially Michael, is pleased we could address your Impala’s power steering concern so efficiently. Hearing your positive feedback means a lot to our service department. John Woodland General Manager jwoodland@colonialchevrolet.com

October 19, 2026

Dealership Rating
Employee Rating

Another successful service for one of our vehicles. I try and do a lot of my own service, but it is very nice to know there is someone reliable and knowledgeable to handle anything I am unable to do. T More

by douglasjmeyer23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2026

Colonial Chevrolet responded

Your praise for having a reliable and knowledgeable team to handle tasks beyond your own DIY efforts highlights what we aim to deliver. We’re pleased our service team could support your Chevrolet Tahoe’s service needs. Knowing you trust us again means a great deal to our team. John Woodland General Manager jwoodland@colonialchevrolet.com

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