Bob Fahey
Bob Fahey at Colonial Chevrolet

Bob Fahey

Service Director

Colonial Chevrolet

171 Great Road
Acton, MA 01720

Contact Me
4.9
81 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

55 yrs, 6 mos

Languages Spoken

English English

4.9

81 Reviews

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81 Reviews of Bob Fahey

June 11, 2026

Dealership Rating
Employee Rating

Best service department around! Went for my 22,500 mile maintenance and got oil change, tire rotation, and filters replaced in about an hour and a half. More

by rmccoy23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Najdi

Jun 11, 2026

Colonial Chevrolet responded

Thank you for your kind words about our service department. We’re pleased the 22,500-mile maintenance on your Chevrolet Equinox, including oil change, tire rotation, and filter replacement, was completed in about an hour and a half. We appreciate your five-star rating. John Woodland General Manager jwoodland@colonialchevrolet.com

June 06, 2026

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Great service. Colonial has been servicing my car for 5 years now. Good price and reliable service. More

by thomas_a_dice
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 06, 2026

Colonial Chevrolet responded

We appreciate you choosing us for your Chevrolet S-10 service over the past five years. It’s great to know our pricing and dependable care have earned your trust. We look forward to serving you again soon. John Woodland General Manager jwoodland@colonialchevrolet.com

June 05, 2026

Dealership Rating
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From start to finish , they addressed all my concerns and service , I trust Colonial Chevrolet to do whatever my vehicle needs , I can’t thank them enough More

by timesavardtim
Service Price Transparency
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Recommend Dealer
Yes
Jun 05, 2026

Colonial Chevrolet responded

It’s great to hear our team addressed every concern with your Chevrolet Equinox and earned your trust. Thank you for your feedback, and we look forward to caring for your vehicle again. John Woodland General Manager jwoodland@colonialchevrolet.com

June 04, 2026

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Mike in service made me feel comfortable in the process. He was efficient and courteous. Waiting area was comfortable. I took a brief walk and before I knew it, I had received a text letting me know my v More

by lw29
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Najdi

Jun 04, 2026

Colonial Chevrolet responded

We’re delighted Michael made you feel at ease with efficient and courteous service and that our waiting area was welcoming. We’re glad the text notification kept you updated and that everything was handled professionally and promptly. Thank you for choosing us for your Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

June 04, 2026

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I didn’t realize until later that I arrived on the wrong day for my appointment. The service department men were very gracious and fit me in and even got me out in time for my doctors appointment. It was More

by kstanitski
Service Price Transparency
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Recommend Dealer
Yes
Jun 04, 2026

Colonial Chevrolet responded

Thank you for letting us know about your mix-up and for your kind words. We’re glad our team could fit your Chevrolet Trax into the schedule and get you to your appointment on time. We appreciate your understanding and look forward to serving you again. John Woodland General Manager jwoodland@colonialchevrolet.com

May 29, 2026

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Traveling from out of state I had a major issue with my car. After contacting a number of dealerships I was referred to Colonial! They were terrific. Got the car into a mechanic with 10 minutes of getting More

by Buzz
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2026

Colonial Chevrolet responded

It’s wonderful to hear we got your Chevrolet Equinox into the bay so quickly and had you back on the road in just a few hours. Coordinating a fast diagnosis and parts delivery was key to keeping your trip on track. Thank you for the five-star rating and safe travels! John Woodland General Manager jwoodland@colonialchevrolet.com

May 26, 2026

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Always pleasant with good services however still continues to be expensive, but this is the times. More

by provost.cody
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Recommend Dealer
Yes

Other Employees Tagged: Michael Najdi

May 27, 2026

Colonial Chevrolet responded

Cody, thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! John Woodland General Manager jwoodland@colonialchevrolet.com

May 21, 2026

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Employee Rating

Very helpful and knowledgeable And courteous. And translosent about the problem and cost and time More

by aaronlancor495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Najdi

May 21, 2026

Colonial Chevrolet responded

It’s great to hear our team provided helpful, courteous service and clear explanations about the issue, cost, and timing. Thank you for trusting us with your Chevrolet 1500. We look forward to assisting you again. John Woodland General Manager jwoodland@colonialchevrolet.com

May 19, 2026

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Employee Rating

I've been comIng here since the 70s. It a great place. I've gotten all my cars from them. The service is great More

by helga_pawell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Pellegrini, Joseph Baker

May 19, 2026

Colonial Chevrolet responded

Your loyalty to Chevrolet since the 1970s means a lot, and we’re honored you chose us again for your new Trax. It’s wonderful to know our service has stayed great through the years. We look forward to many more miles together. John Woodland General Manager jwoodland@colonialchevrolet.com

April 20, 2026

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Employee Rating

Joe was very nice and helpful and professional he knows how to make customers happy More

by rahajennifer
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Service Communication
Recommend Dealer
Yes
Apr 20, 2026

Colonial Chevrolet responded

Thank you for highlighting Joe’s professionalism and helpfulness during your Chevrolet Colorado service. We’re delighted he made your experience so positive and appreciate your 5-star rating. We look forward to assisting you again with any future maintenance. John Woodland General Manager jwoodland@colonialchevrolet.com

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