Bob Fahey
Bob Fahey at Colonial Chevrolet

Bob Fahey

Service Director

Colonial Chevrolet

171 Great Road
Acton, MA 01720

Contact Me
4.9
101 Reviews

Dealership Experience

3 yrs, 2 mos

Industry Experience

55 yrs, 9 mos

Languages Spoken

English English

4.9

101 Reviews

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101 Reviews of Bob Fahey

September 28, 2026

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Employee Rating

Excellent customer relations with clear and detail details information and now the six extra words More

by Chris
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Najdi

Sep 28, 2026

Colonial Chevrolet responded

We’re glad you felt well informed throughout the service on your Chevrolet Cruze Limited. Hearing that you found our communication transparent and thorough means a lot to our service team. John Woodland General Manager jwoodland@colonialchevrolet.com

September 28, 2026

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I continue to be impressed with the Service Director Bob Fahet and his staff . I received a warm and welcoming greeting from all the staff Bob introduced me to. I had brought my car to be serviced on Sept More

by Pat_ron63
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Recommend Dealer
Yes
Sep 28, 2026

Colonial Chevrolet responded

Knowing you had a welcoming, informative experience with Bob and our service staff means a lot to us. Our team is pleased Bob listened to your concerns and kept you informed throughout the service on your Chevrolet Blazer. Your five-star rating and recommendation of Bob and our dealership are greatly appreciated. John Woodland General Manager jwoodland@colonialchevrolet.com

September 25, 2026

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The best Service Dept ! My car was taken right in with no appointment.. check engine light was displayed and engine running rough. They performed diagnostics and found the p More

by SCARLS250
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Recommend Dealer
Yes
Sep 25, 2026

Colonial Chevrolet responded

Knowing that our drop-in service and thorough diagnostics met your needs means a lot to our team. We’re glad our parts department had the right components on hand to resolve the check engine issue on your Chevrolet Equinox so quickly. Your compliments to our service and parts department are truly appreciated. John Woodland General Manager jwoodland@colonialchevrolet.com

September 24, 2026

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Easy to work with and knowledgeable customer service and salesman. Conveniently located and reasonable priced More

by marcieclarkin
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Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Raymond Clarke

Sep 24, 2026

Colonial Chevrolet responded

Your Chevrolet Silverado 1500 is in good hands with our service department. We’re glad our knowledgeable team was easy to work with and that our location and fair pricing were convenient for you. John Woodland General Manager jwoodland@colonialchevrolet.com

September 22, 2026

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They always do a great job. Very professional and great to work with. great experience More

by Rhaarde
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Recommend Dealer
Yes
Sep 22, 2026

Colonial Chevrolet responded

Your praise of our consistent excellence and professionalism means a lot to our service team. We’re glad the service on your Chevrolet Equinox EV was a positive experience. John Woodland General Manager jwoodland@colonialchevrolet.com

September 03, 2026

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Bob was great! He was very professional. He explained what we needed and went over pricing. He then emailed us a receipt immediately. More

by heather75
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Recommend Dealer
Yes
Sep 03, 2026

Colonial Chevrolet responded

Hearing that Bob’s clear explanations of the needed work and pricing, along with his immediate emailed receipt, met your expectations means a lot to our service team. We’re glad he could keep you informed and provide timely support for your Chevrolet Silverado 1500. John Woodland General Manager jwoodland@colonialchevrolet.com

August 31, 2026

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I needed a warranty part replaced it was back ordered Mike stayed in touch with me and got the work done asap after it arrived. More

by amagat29
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Kronk, Michael Najdi

Aug 31, 2026

Colonial Chevrolet responded

Your note about Michael keeping you informed while the warranty part was on back order highlights how we aim to make the service process seamless. Our team is pleased we could complete the work promptly once the part arrived. Thank you for your five-star rating, and we appreciate you trusting us with your Chevrolet Equinox EV. John Woodland General Manager jwoodland@colonialchevrolet.com

August 22, 2026

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I came in to have my '13 Silverado serviced and Matt Kronk in Sales showed me a low miles '24 Blazer that fit my current needs. This is the third vehicle I purchased from Colonial, their previously owne More

by DAVEHPG
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Recommend Dealer
Yes
Aug 22, 2026

Colonial Chevrolet responded

Knowing the service on your Silverado met your expectations and that Matthew found a Blazer matching your needs is rewarding. We’re pleased our service department could provide low-pressure support, including shuttle service, and that Erik helped you pick out the perfect roof rack. Your continued trust in our pre-owned selection means a great deal to us. John Woodland General Manager jwoodland@colonialchevrolet.com

August 19, 2026

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Responsive and detailed regarding services for our tahoe, flexible with scheduling and pick up and very pleasant and helpful staff. More

by Giovinomaria
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb, Michael Najdi , Monica Carpenter, Robert Thayer

Aug 20, 2026

Colonial Chevrolet responded

Knowing that our flexible scheduling and pickup arrangements made the process seamless is rewarding to our team. Our service team enjoyed providing responsive, detailed care for your Tahoe. Your kind words about our pleasant, helpful staff mean a lot to our team. John Woodland General Manager jwoodland@colonialchevrolet.com

August 14, 2026

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Great job. Took a little longer than expected, but worked out fine. Friendly staff. Convenient waiting area and food nearby. Jim McGlaughlin is always helpf More

by billhuss53
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jim McLoughlin , Robert Thayer

Aug 14, 2026

Colonial Chevrolet responded

We’re glad that, despite running a bit longer than expected, the service on your Equinox EV worked out smoothly for you. Knowing you found our staff welcoming and appreciated the convenient waiting area means a lot to our team. Jim is pleased he could provide the friendly support you described. John Woodland General Manager jwoodland@colonialchevrolet.com

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