Michael Nelson | Page 89

Great Experience My experience with City side has been very positive. They are helpful and responsive without being pushy. Purchasing a new car from them.was easy and My experience with City side has been very positive. They are helpful and responsive without being pushy. Purchasing a new car from them.was easy and pleasant and I got exactly what I was looking for! More

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If you want to buy a Subaru, go to Cityside I have been involved with the purchase of one Outback and two Foresters within the past three months. My experience shows that not only does the sales I have been involved with the purchase of one Outback and two Foresters within the past three months. My experience shows that not only does the salesman I worked with, Tom D'lesandro, care about his customers, but the rest of the sales force do too. I used Consumer Reports Build-a-Car program, received three offers, and Cityside matched the lowest, as in I asked, they answered in the affirmative, and we moved onto the next topic. Talk about hassle free. It is no surprise that Cityside is the number 2 auto dealer on the Boston's 2014 A-List of auto dealerships and in the top 5 for both the State of Massachusetts and the greater Boston Area by Dealer Rater. More

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Truly Excellent Car Buying Experience From the moment Tom Dellasandro, our sales guy, met us and showed us our options, we knew we were in good hands. He presented our options clearly and From the moment Tom Dellasandro, our sales guy, met us and showed us our options, we knew we were in good hands. He presented our options clearly and without any pressure. The day of purchase also went smoothly and easily, thanks to Tom and to Mike in finance. We love the car we bought. Thank you, Cityside. More

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A Great Experience! This is the second Subaru I have purchased from Cityside.....a Forester 12 years ago and an Impreza just last week. Mark was extremely helpful in add This is the second Subaru I have purchased from Cityside.....a Forester 12 years ago and an Impreza just last week. Mark was extremely helpful in addressing what I needed in terms of options and in discussing the pros and cons of leasing vs. purchase. He was knowledgeable, patient, and not high pressure in any way, which I appreciated. Michael was also competent, efficient, and knowledgeable on the financial side of the sale. I would definitely recommend Cityside! More

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Stress free experience This is the 2nd auto I have purchased from CitySide. The experience was stress fee as Tom (salesperson) and Mike (finance) made the new car purchase/t This is the 2nd auto I have purchased from CitySide. The experience was stress fee as Tom (salesperson) and Mike (finance) made the new car purchase/trade-in seamless. They were both efficient, knowledgeable and courteous. This transaction is the model of how "efficient" purchasing of a vehicle should be. Thanks, Richard More

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Purchase of 2015 Outback This was the first time that I had purchased a car at Cityside, though I had had cars serviced there for 20 years. It was probably the best car-buying This was the first time that I had purchased a car at Cityside, though I had had cars serviced there for 20 years. It was probably the best car-buying experience I've ever had. Mark understood my needs and easily dealt with all my questions. He has the unique ability to make you feel as if you are running the show -- no pressure but complete responsiveness. The road test (in my case, two road tests) and the financial arrangements were efficiently done. I would highly recommend this dealership if you want to buy a Subaru. More

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New Subaru Legacy 2.5i Limited Let me start off by saying: I hate car-shopping; but, such is life that I had to bite the bullet and start the process. Like many of the other reviews Let me start off by saying: I hate car-shopping; but, such is life that I had to bite the bullet and start the process. Like many of the other reviews on here, I sent out various emails and received more phone calls than I knew what to do with. To make things easier on me, I decided to go with the convenient route and head to the closest dealership, which was Cityside. I'm so glad that I did. I met with Tom who respected the fact I had done ample research and also compiled a quote that I felt was a fair price. Never during the process did he try to sell me on add-ons or questionable items and I really appreciated that. I felt that Tom also advocated for the price I wanted and that he would have regardless what price I named - whether or not it was ultimately accepted. Overall, Tom and the crew at Cityside made my experience great and I will be recommending them to friends and family - all of whom are lifetime Subaru drivers. Even if Cityside is out of the way, I highly recommend making the trip if you're thinking about buying a new car. More

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Excellent experience. The reason I decided to purchase a 2015 STI from Tom was that he was honest, straight to the point, fair, reasonable, knowledgable, and friendly. I a The reason I decided to purchase a 2015 STI from Tom was that he was honest, straight to the point, fair, reasonable, knowledgable, and friendly. I actually purchased the car on my first visit to the dealership after some email correspondence and found the whole experience enjoyable. I probably only spent 15 minutes in the dealership. Think about that for a minute. Why would I purchase a new STI so easily? I knew the vehicle I wanted which helped for sure, but also the way Tom deals with his clients is to help them get the car they need/want with the least hassle possible and the upper management team put together a fair price for the vehicle and value on my trade. I also spent time with Michael who also exhibited an honest, straightforward, pleasant, and likable personality and made a fair finance deal and what I believe to be a very reasonable 7 yr 100K warranty package for me. Michael even thanked me personally for choosing the extended warranty; I informed him that I chose it because the deal was fair but it was a very respectful and kind gesture to thank me for my business. I have also purchased some accessories from the parts department and so far the team there has been prompt and helpful and pleasant to do business with as well.. After the sale, I am welcomed to the dealership with any requests or questions and I get the sense that Tom and Michael and likely the rest of the team there are interested in building excellent customer service for years to come. More

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A pleasant experience! The Subaru Forester has a great reputation, which was matched by Cityside, AND the salesman. Mark Lidano. Mark didn't pressure me at all and was very The Subaru Forester has a great reputation, which was matched by Cityside, AND the salesman. Mark Lidano. Mark didn't pressure me at all and was very patient with me, even though I changed my mind a couple of times. He did his very best to accommodate me in every way and remembered what I said from one visit to the next - a rare quality! I feel like I got a good deal on the exact car that I wanted and didn't have to haggle over the price, which I greatly appreciate! When I picked up the car, Mark had everything ready and went over all the features with me....he even programmed my Bluetooth for me! So, this was a very pleasant experience start to finish! AND....I love my new Subaru Forester!!! More

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Cityside Subaru I found my car buying experience pleasant from start to finish. I enjoyed working with Peter and really feel that he is someone who I can trust, a ver I found my car buying experience pleasant from start to finish. I enjoyed working with Peter and really feel that he is someone who I can trust, a very good salesman who understands that the ideal experience leaves both parties satisfied. He was very helpful and attentive without putting pressure on me, but instead attempted to understand my parameters. I would recommend Cityside Subaru without reservation. More

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