Michael Nelson | Page 91

Professional, polite, and easy Unfortunately my 11 year old Subaru Outback finally needed to be laid to rest. Mark and internet car shopping made buying this time around a whole lot Unfortunately my 11 year old Subaru Outback finally needed to be laid to rest. Mark and internet car shopping made buying this time around a whole lot more pleasant and easy. Mark and his manager matched the best deal I had received on the internet and a few days later I was driving my new Outback. Thank you Mark for always being available and for still working at Cityside 11 years later! More

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I travelled 100 miles The internet has changed car shopping! I searched a 200 mile radius from my home and found a short list that I would go and test drive. The short li The internet has changed car shopping! I searched a 200 mile radius from my home and found a short list that I would go and test drive. The short list included the trouble/time/money it would take to visit cars that were far away. Cityside made that cut and when I got there they did not disappoint. Mark and Rob were awesome, my price point was met and they walked me through everything. Nothing was hidden, no strong-arm tactics were used. I never had to wait for very long at all. So happy am I that we are considering a new Subaru next year, and I would travel the same 100 miles. More

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Smart, respectful, helpful and calm staff! I spent time and thought on researching the purchase of my new Forester. My experience at Cityside was excellent throughout. Mark Lidano answered my q I spent time and thought on researching the purchase of my new Forester. My experience at Cityside was excellent throughout. Mark Lidano answered my questions thoughtfully and without any of the pressure that I encountered with other dealers. His price was fair, he was relaxed about my need to do comparison shopping, and our negotiation over price and my trade-in was direct and low stress. Once I was ready to move forward, Mark and Mike Nelson worked quickly, and the pick-up went smoothly. My encounters with other local Subaru dealers ranged from fine (Wakefield) to middling (Metrowest) to absurd and insulting (Quirk). I'm so glad that Cityside is also my closest dealer, and will be my service site!!! More

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I just bought my fifth (5th) new Subaru from Cityside I traded up from my 2011 WRX (bought from this dealership) to a 2015 WRX. Even though I had bought all four previous cars from Cityside, I first did s I traded up from my 2011 WRX (bought from this dealership) to a 2015 WRX. Even though I had bought all four previous cars from Cityside, I first did some internet shopping.. This being a brand new model and in short supply, the other dealers were very uppity about pricing. Especially Timothy Long of Quirk Works Subaru, who added a coupla thousand $$$ over list price. Cityside's Rob Krasow (from whom I had bought the previous 2011 WRX at a very good price) explained that my best option was to special order the exact car I want from the factory, in which case -- given that this car would not impact his limited available stock, but be in addition to it -- he could price it at $500.00 over dealer invoice. And that's what we did. I believe that I got my car for $1,500-2,000 below the other dealers' prices, and $3,000+ below Timothy Long's proposed deal. The actual sale details were handled by Mark Lidano,, the friendliest, well informed, and super helpful salesman you could imagine. More

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Very painless change Cityside Subaru and Peter were a pleasure to work with; no pressure and honest answers to questions. We loved our Subaru Outback; wish they hadn't go Cityside Subaru and Peter were a pleasure to work with; no pressure and honest answers to questions. We loved our Subaru Outback; wish they hadn't gotten so bloated in the new models but find our new Impreza facile. Peter was a patient and direct intermediary; such a relief from the 'saleman' of the past. And can't beat that AWD... More

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Great experience purchasing a new car! My experience purchasing my new car from Subaru was great! The staff was super helpful and thorough, definitely no sleazy car salesman here! I really My experience purchasing my new car from Subaru was great! The staff was super helpful and thorough, definitely no sleazy car salesman here! I really enjoyed my experience. More

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Pleasantly surprised and impressed So we've all heard of the horror stories that come with purchasing a new vehicle: shady dealers, high pressure situations, and the lurking, sinking f So we've all heard of the horror stories that come with purchasing a new vehicle: shady dealers, high pressure situations, and the lurking, sinking feelings of somehow being taken for a ride. And I, being in the market for my first new car ever, was very much dreading going through this process. Luckily, I had the opportunity to work with Mark Lidano and just kind of bypassed all of those preconceived notions of the car buying experience. Mark was honest, helpful, and very no pressure. I knew what I wanted and he worked with to get exactly that. It was great and chances are that my next Subaru will be from Mark. More

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2015 Subaru Legacy Who would ever have thought that buying a car would be such a pleasant experience? Glen Dalton’s straight forward, easy going manner made that pos Who would ever have thought that buying a car would be such a pleasant experience? Glen Dalton’s straight forward, easy going manner made that possible. Because Glen is very professional, intuitive and a good listener, he understood exactly what I was looking for and he helped me to make choices that kept me within my expected budget. I also appreciated his patience in familiarizing me with my new car and his responsiveness to my phone calls. Michael Nelson in Finance was also very also very pleasant, professional and low key. He did a great job explaining options that were available without any pressure. The entire experience was very pleasant and stress free. I highly recommend Cityside Subaru and in particular Glen and Michael. More

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Smooth and satisfying at Cityside Flavio Fonseca from the sales department and Michael Nelson from finance were knowledgeable, professional and helpful. At no time did I feel pressure Flavio Fonseca from the sales department and Michael Nelson from finance were knowledgeable, professional and helpful. At no time did I feel pressured to make a decision and on several occasions learned things I didn't know about the Subaru Outback that I will be purchasing. In addition, a description of the service department's commitment to excellence increased my confidence in my purchase. I was very pleased to learn that a loaner car is available on days that I drop my car off for service. More

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You Guys are the BEST! I needed a new car that would be good (hopefully great) and reliable in New England weather! I had set my mind on a Subaru after much on line research I needed a new car that would be good (hopefully great) and reliable in New England weather! I had set my mind on a Subaru after much on line research and my son's experience with Forester (in PA). My good friend suggested this dealership and I went with him and selected the car with loads of features. My experience with the sales person was very pleasant. He advised on numerous issues ranging from the features of the car to financing as well. When it came time for the paperwork, it was efficient and highly professional. The car was ready for delivery at the time promised to me and I was able to close this deal and have sufficient time to go return my leased car at a different dealership. The sales person went through and explained all the features in this new car in great details and I am very much enjoying driving my new car. I have great praises for the people at CitySide Subaru. More

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