Flavio Fonseca

Great customer service. Personnel responded to calls and emails quickly. I received a follow up call from my sales person a week after my purchase to check in, ask if I was Personnel responded to calls and emails quickly. I received a follow up call from my sales person a week after my purchase to check in, ask if I was enjoying the car and remind me he is available to answer any questions. Friendly and professional. More

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Always a pleasure- easy to. get appointment or walk in , and I usually wait for my car and the waiting area is quiet. get appointment or walk in , and I usually wait for my car and the waiting area is quiet. More

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Wonderful service through the sales department. I was very impressed with their professionalism, helpfulness and support. I never felt pressured to tack of anything I didn't want. It was a seamless I was very impressed with their professionalism, helpfulness and support. I never felt pressured to tack of anything I didn't want. It was a seamless buying experience More

by BETHEISEN Verified Customer Verified Customer

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Flavio made this experience so easy and painless. He walked me through every step of the way and truly made me feel like part of the Subaru family. I will be a loyal Subaru customer forever because o He walked me through every step of the way and truly made me feel like part of the Subaru family. I will be a loyal Subaru customer forever because of the treatment I received. More

by DANPWALDMAN Verified Customer Verified Customer

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Everyone was pleasant and professional to work with . very professional.. no pushy. Very patient with us very professional.. no pushy. Very patient with us More

by jthoma7449 Verified Customer Verified Customer

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One of the most pleasant car buying experiences I've ever had. Flavio was very knowledgeable and helpful. had. Flavio was very knowledgeable and helpful. More

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This is our go-to dealership. The service staff are excellent, both on the phone and in person, Buying our.new Outback with Flavio was not only painless, but fun. Other members of The service staff are excellent, both on the phone and in person, Buying our.new Outback with Flavio was not only painless, but fun. Other members of the team also introduced themselves. After the sale, there is lots of help to be had with questions and concerns. More

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We had a wonderful experience deciding on our third Subaru. Our dealer and his colleagues were exceptionally nice and treated us with respect, patience, and goodwill, ultimately like family. We could n Subaru. Our dealer and his colleagues were exceptionally nice and treated us with respect, patience, and goodwill, ultimately like family. We could not have been better served. More

by KHAMILTO80 Verified Customer Verified Customer

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My husband and I had an exceptional experience leasing our new Subaru Crosstrek. The service was outstanding, and Flavio truly went above and beyond in helping us select our vehicle and patiently answerin our new Subaru Crosstrek. The service was outstanding, and Flavio truly went above and beyond in helping us select our vehicle and patiently answering our numerous questions. He even took the time to give us a comprehensive introductory course on the main features before we drove away—which was invaluable. Eric also impressed us throughout the leasing process and documentation. This dealership provided the best car-buying/leasing experience we've ever had, and I highly recommend them to anyone seeking professional, friendly, and seamless service. More

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A+ experience buying a new Crosstrek Hybrid at Cityside Subaru in Belmont, MA. The pricing, accessory options, and extended warranty and maintenance plans were presented clearly and compared very favorably Subaru in Belmont, MA. The pricing, accessory options, and extended warranty and maintenance plans were presented clearly and compared very favorably with those at neighboring dealerships. Beyond that, Mike Nelson in Finance and Flavio Fonseca in Sales deserve special recognition. Both were experienced, knowledgeable, and went out of their way to answer our questions and accommodate our priorities. Great car, great service. Thank you, Cityside Subaru, Mike, and Flavio! More

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