Michael Paccione

Everyone at dealership was very professional and polite and they did take their time to take care of me and timing was excellent and they did take their time to take care of me and timing was excellent More

by MORPHOU29 Verified Customer Verified Customer

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Always have had a good experience here . This is the third vehicle through this dealership. Been to other MB dealers but we keep coming back here more Staff helpful polite and custome This is the third vehicle through this dealership. Been to other MB dealers but we keep coming back here more Staff helpful polite and customer conscious! Highly recommend this dealer More

by steve@theheidtagency.com Verified Customer Verified Customer

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I’ve been going to this dealership since 2020 when I leased my first Benz. At that time I worked with Michael Paccione who was truly amazing. Mike was knowledgeable, honest and trustworthy. He made the leased my first Benz. At that time I worked with Michael Paccione who was truly amazing. Mike was knowledgeable, honest and trustworthy. He made the super easy and made sure I was satisfied with everything. I went back yesterday and purchased my vehicle, Mike helped me and ensured everything was done to perfection. I would recommend him 100%. More

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Very nice showroom nice people low key sales overall nice experience spotlessly clean pleasant interaction with mgt experience spotlessly clean pleasant interaction with mgt More

by skrok721 Verified Customer Verified Customer

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I recently took a car under warranty to have 2 things repaired. One was actually a preexisting issue ( car ignition bottom would not always work)that was an issue for the previous owner of the car. The s repaired. One was actually a preexisting issue ( car ignition bottom would not always work)that was an issue for the previous owner of the car. The service department then tried to charge me $362 for an analysis. They said that if something was identified as a problem, it would have been cover led but because nothing was identified I had to pay. I stated that I disagreed and eventually the price was reduced to $136 who’s I still did not agree with. The second issue was that plastic cover for the both front seats kept coming off. I explained and showed them the clip that appeared to not be working correctly. I paid the $136 and my daughter picked up the car. As soon as she returned home the plastic cover fell off of the driver side seat. The cover were not repaired or replaced, just simply put back on. I used the car an hour later and the warning sign was displayed on the dash saying that the ignition did not work and that I should use the valet key to start the car. A few day later I received an email based on my experience. I gave my phone number and asked the person to call. It has been several week and I have never received a call. I have leased a car, purchased that lease, purchased a car for my daughter, and I was looking to buy a third Mercedes. I did just purchase a third Mercedes but from another dealership. More

by TMURPHY61 Verified Customer Verified Customer

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Excellent service and the most friendliest people in the world. Worth the trip here. The best world. Worth the trip here. The best More

by SAL.VARGETTO Verified Customer Verified Customer

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Very kind and can see responsibility for all the staff. I was very happy and I’ll recommend all of my friends^^ I was very happy and I’ll recommend all of my friends^^ More

by DANIELBAE9119 Verified Customer Verified Customer

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I was treated very well. Salesman n staff were very informative. Didn't rush.me Salesman n staff were very informative. Didn't rush.me More

by JFOX11 Verified Customer Verified Customer

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Great service , sales person was very knowledgeable, quick and efficient, so was the finance mgr as well quick and efficient, so was the finance mgr as well More

by Dmitriy Kovalenko Verified Customer Verified Customer

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It's a total pleasure dealing with the staff, always kind and personable. Mike Pacione is straightforward, honest and efficient. and personable. Mike Pacione is straightforward, honest and efficient. More

by CARZAR31 Verified Customer Verified Customer

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