Michael Potteiger | Page 3

Simply the best I was in and with no hassle, Mike in Service was fast and proficient. The whole team from the time I pulled into service with my vehicle greeted me wi I was in and with no hassle, Mike in Service was fast and proficient. The whole team from the time I pulled into service with my vehicle greeted me with a smile. More

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Great! Needed to keep loaner over night as dealership was very busy and my car wasn’t finished until late afternoon. Was told to bring it back the next day w Needed to keep loaner over night as dealership was very busy and my car wasn’t finished until late afternoon. Was told to bring it back the next day when convenient....that’s great service and paying attention to customer service. Our company has been in business 40 years and customer service has always been the most important aspect of doing business. If you get that right, success usually follows! More

by MMCCLAVE Verified Customer Verified Customer

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Bummer I got my car delivered home after work on my parking brake and a wax job. When I got in the car the engine light come on the dash. Now I have to retur I got my car delivered home after work on my parking brake and a wax job. When I got in the car the engine light come on the dash. Now I have to return the car to Gainsville to have this checked out. I do not care for that!! More

by CABLOVER3 Verified Customer Verified Customer

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Best dealership service department, over 3 years I have had my company owned van and my personal vehicle serviced by Mercedes of Gainesville for the past three years. Always the best service and rep I have had my company owned van and my personal vehicle serviced by Mercedes of Gainesville for the past three years. Always the best service and repair I can find. It's a busy shop but worth the wait if necessary. More

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SERVICE ON MY CAR Michael was very helpful and patient, he listened to my complaint about the car. The service did make a change in the performance of my car. Michael was very helpful and patient, he listened to my complaint about the car. The service did make a change in the performance of my car. More

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Thank you for your help Thank you very much for your help, we are always happy with the service, we just wish the price of parts could be priced less. Thank you very much for your help, we are always happy with the service, we just wish the price of parts could be priced less. More

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Service Mike had my car out and washed faster then I anticipated. The service department has always been attentive to my concerns. Waiting area is pleasant Mike had my car out and washed faster then I anticipated. The service department has always been attentive to my concerns. Waiting area is pleasant with good snacks. More

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Great Friendly Service My experience with the service department has been friendly and prompt. Mr. Potteiger has a great way of treating his customers as if they were the o My experience with the service department has been friendly and prompt. Mr. Potteiger has a great way of treating his customers as if they were the only customer coming in for the day and connecting at a personal level to meet the customers needs. More

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Knowledgeable, courteous and efficient, all you can ask for in a dealership The experience I have had at Mercedes-Benz of Gainesville has been all you can hope for. The service is of the highest quality Merc in a dealership The experience I have had at Mercedes-Benz of Gainesville has been all you can hope for. The service is of the highest quality Mercedes-Benz of Gainesville has a gem in Mike Pottinger that makes working with the dealership a pleasure. As a person with little knowledge in this field Mike explains everything that needs to be done with my car and explains why certain tasks should be done and whether each one should be completed or not at that time or I can wait. I have always gotten an appointment immediately and given a courtesy car when necessary. The service center is professional, knowledgeable, punctual as well as personal, I feel they know me and my car. Attention to customer service and the entire customer experience will defiantly influence me when I go purchase another car. You could not ask for a better dealership. More

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Service over the last 3 years with Michael Michael has serviced my vehicle for 3 years. He has always been professional and honest in his evaluation of my needs. He works with me to find the le Michael has serviced my vehicle for 3 years. He has always been professional and honest in his evaluation of my needs. He works with me to find the least expensive solution that solves the problem. I can't say enough about his consistency and helpful attitude. More

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