Michael Queen
Michael Queen at Larry H. Miller Chrysler Jeep Dodge Ram Surprise
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Michael Queen | Page 5

Service Manager

Larry H. Miller Chrysler Jeep Dodge Ram Surprise

13165 N Autoshow Ave
Surprise, AZ 85388

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4.5
53 Reviews

Dealership Experience

7 yrs, 10 mos

Industry Experience

20 yrs, 6 mos

Languages Spoken

English English

4.5

53 Reviews

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53 Reviews of Michael Queen

March 27, 2022

Dealership Rating
Employee Rating

I bought a $90 --3 pack oil change from them and got exactly one oil change for that and supplied my own synthetic oil. When I went to get my next oil change they said I didn't have the plan anymore be More

by e23mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tom Rodriguez, Kyle Kreuziger , Robbie Knollhuff, Shelby Williams

Mar 30, 2022

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear about your experience at our dealership. I’d appreciate the opportunity to better understand the situation so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Judd Kall, Service Manager, (623) 537-5053

January 05, 2022

Dealership Rating
Employee Rating

Larry Miller Chrysler Dodge was a pleasure to work with. Tyler and Jaxson were available at any time to answer my questions and made sure I was happy. More

by sharon mertins
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jaxon Rohde

Jan 05, 2022

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Marshall Clark, General Manager

April 26, 2021

Dealership Rating

Michael was awesome and knows me and my Jeep. Takes great care of us and always provides the best solutions that fits my needs. Needed an oil change. Well taken care of. Thank you Mike... More

by Sandman6776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2021

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Marshall Clark, General Manager

April 26, 2021

Dealership Rating
Employee Rating

Mike was very informative, knowledgeable, and very friendly. My car was worked on and came out great. I Highly recommended them for peace of mind. Thank you! More

by rickflow16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2021

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Marshall Clark, General Manager

April 10, 2021

Dealership Rating
Employee Rating

They Always manage to fit me in, car always leaves better than it arrived! Always takes the time to make sure my vehicles needs are met, and keeps me in the loop on everything so nothing is a shock when it c More

by Greyson.g14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2021

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Marshall Clark, General Manager

March 12, 2021

Dealership Rating
Employee Rating

Mike is and always exceeds my expectations. Mike is a stand up guy and his word is Golden. Thank you and greatly appreciate mike and the service team. More

by Sandman6776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 12, 2021

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Marshall Clark, General Manager

March 08, 2021

Dealership Rating
Employee Rating

Mike has always been amazing. Very honest and upfront. Always keeps me updated on my vehicle progress. Thanks Mike. I highly recommend you ask for Mike when bringing in your vehicle. More

by Alexmedic77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2021

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Marshall Clark, General Manager

February 19, 2021

Dealership Rating
Employee Rating

Never met Michael since I dropped the vehicle off the night before and he was already left for the day when I picked up my vehicle the next day. Sounded very professional on the phone and he kept me well More

by ats048
Recommend Dealer
Yes
Feb 19, 2021

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for your positive review! If there is anything else that we could have done to improve your visit, please don’t hesitate to let us know. We hope to work with you again soon! - Marshall Clark, General Manager

January 15, 2021

Dealership Rating
Employee Rating

Michael did a great job, came out asked me what I needed and got me out of there quick. Call me later and I was in and out in a flash. Great service, thank you More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 15, 2021

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Marshall Clark, General Manager

January 10, 2021

Dealership Rating
Employee Rating

Michael is always great to work with. He keeps me informed of what is going on. He let's me know what my jeep needs and we work out a plan to get it done. More

by Ejwiley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2021

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Marshall Clark, General Manager

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