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Michael Reichert
Michael Reichert at Russ Darrow Metro Chrysler Dodge Jeep RAM

Michael Reichert | Page 2

Service Advisor

Russ Darrow Metro Chrysler Dodge Jeep RAM

10901 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.5
38 Reviews

Dealership Experience

3 yrs, 6 mos

Industry Experience

45 yrs, 9 mos

4.5

38 Reviews

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38 Reviews of Michael Reichert

August 19, 2025

Dealership Rating
Employee Rating

I felt important! Greeted by nice people and service was completely expeditiously! Only thing missing were snacks! But my complimentary oil change was way better than More

by Rena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Villmow

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Aug 19, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Justin Hanna justin.hanna@russdarrow.com

August 08, 2025

Dealership Rating
Employee Rating

Overall, the service was great. I got more than I was expecting to get just from an admission test. More

by aliciaporter71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard, Kristian Heinrich , Megan Villmow

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Aug 08, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Justin Hanna justin.hanna@russdarrow.com

August 01, 2025

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Employee Rating

I have been there numerous times With both of my vehicles. I’ve been Very pleased More

by RHAYES868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard, Kristian Heinrich , John Vansickle, Megan Villmow

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Aug 01, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Justin Hanna justin.hanna@russdarrow.com

July 24, 2025

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Employee Rating

Services was great. Friendly and professional and throughly great. Thanks for the great customer service. More

by MOOREFUN44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard, Kristian Heinrich , John Vansickle, Megan Villmow

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Jul 24, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Justin Hanna justin.hanna@russdarrow.com

July 17, 2025

Dealership Rating
Employee Rating

great location to get the car done around my house at my earliest convenience good service More

by jeff.conner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard, Kristian Heinrich

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Jul 17, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you, Jeff! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM. We look forward to having you as one of our valued customers for many more years to come! Justin Hanna justin.hanna@russdarrow.com

July 11, 2025

Dealership Rating
Employee Rating

Always happy to help customers. always helping to be sure that are no problems.Thanks More

by kmellenbecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Villmow

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Jul 11, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Justin Hanna justin.hanna@russdarrow.com

July 01, 2025

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Employee Rating

Customer service is excellent always have been. This is why I always go back. Great place More

by mssherron2662.sh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard, Kristian Heinrich , Adrian Flores, John Vansickle, Megan Villmow

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Jul 01, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Justin Hanna justin.hanna@russdarrow.com

June 15, 2025

Dealership Rating
Employee Rating

Oil change was done in a timely manner and the inspection and condition of the truck was a nice thing to have. Service writer Kristin is a great person to work with. More

by jlyman1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristian Heinrich , Megan Villmow

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Jun 15, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Justin Hanna justin.hanna@russdarrow.com

June 11, 2025

Dealership Rating
Employee Rating

Most of my experience has been with the service department, which I found to be excellent. Purchasing a new Jeep was relatively painless, however, it could’ve been far more efficient if I dealt wit More

by AFROST1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard, Clayton Duckworth, Kevante Hamilton

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Jun 12, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Here at Russ Darrow Metro Chrysler Dodge Jeep RAM, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Justin Hanna justin.hanna@russdarrow.com

May 30, 2025

Dealership Rating
Employee Rating

Excellent customer service! Thank you Mike and Joel! You were both so helpful and kind. More

by rosalie0205
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 31, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM.

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