Michael Robinson
Michael Robinson at Mercedes-Benz of Boston

Michael Robinson | Page 2

Service Consultant

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

5.0
138 Reviews
5.0

138 Reviews

Write a Review

138 Reviews of Michael Robinson

February 07, 2024

Dealership Rating
Employee Rating

Mike Robinson ALWAYS provides exceptional customer service when I bring my car in for service. Every interaction is pleasant. More

by jenmmulrain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2024

Mercedes-Benz of Boston responded

Jen, we're delighted to know that Mike consistently provides you with exceptional service at Mercedes-Benz of Boston. Thanks for your kind words and support!

February 06, 2024

Dealership Rating
Employee Rating

As always, and for many years, excellent service and commitment to customer. Dealership is the best More

by corvis_us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, Jimmy Maniatis

Feb 06, 2024

Mercedes-Benz of Boston responded

Thank you for being a Mercedes-Benz of Boston customer! We're grateful for your continued support and look forward to seeing you next time!

January 23, 2024

Dealership Rating
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Very good customer service, friendly staff who is very knowledgeable and helpful at all times More

by Gjleblanc4
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2024

Mercedes-Benz of Boston responded

Hi GJ Leblanc! Thank you for leaving us this five-star review and kind words about our service team at Mercedes-Benz of Boston! We'll see you next time!

January 15, 2024

Dealership Rating
Employee Rating

Good knowledge and explanation of options from the service department. They communicated clearly and throughout the process. More

by Talkjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis

Jan 16, 2024

Mercedes-Benz of Boston responded

Talkjohn, thank you for the 5-star rating! We're glad to know our service department at Mercedes-Benz of Boston was able to provide you with clear communication and knowledge. Drive safely!

January 09, 2024

Dealership Rating
Employee Rating

Michael Robinson always provides the best customer service. It’s a pleasure to work with him. More

by Justinis1
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 10, 2024

Mercedes-Benz of Boston responded

Hi Justin! Thank you for the five-star review and kind words about Michael from our service team at Mercedes-Benz of Boston! We'll see you next time!

December 31, 2023

Dealership Rating
Employee Rating

Excellent customer service: Staff are consummate professionals who take pride in what they do, very attentive and willing to go the extra miles to ensure your car is well cared for and they stand by More

by reggienu369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2024

Mercedes-Benz of Boston responded

We're so glad to know that our team at Mercedes-Benz of Boston has consistently provided you with excellent service! Your kind words are greatly appreciated and we'll be sure to pass them along, especially to Mike R. We look forward to continuing the great work for your future visits. Happy holidays!

December 29, 2023

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Employee Rating

Thank you Michael for being so helpful for being so responsive and helpful in getting my car fixed.. More

by Bellisa28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2024

Mercedes-Benz of Boston responded

Hi Bellisa! We're glad to know that Michael was able to assist you with your car repair at Mercedes-Benz of Boston. Thanks for the positive feedback!

December 29, 2023

Dealership Rating
Employee Rating

The Mercedes Benz of Boston is a professional, clean, and comfortable dealership. I never feel pressured. I am always confident in the quality of service. More

by millersinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2024

Mercedes-Benz of Boston responded

Hi Miller! We're glad to know that you find our dealership comfortable and professional, with no pressure. Your confidence in the quality of service at Mercedes-Benz of Boston means a lot to us!

December 25, 2023

Dealership Rating
Employee Rating

The service department at Herb Chambers in Somerville is outstanding. My service provider is Michael and he is very professional and helpful. More

by JanneC
Service Price Transparency
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Recommend Dealer
Yes
Jan 02, 2024

Mercedes-Benz of Boston responded

Hey Janne, thank you for the 5-star rating! We're delighted to know that Michael and our service department at Mercedes-Benz of Boston have been able to provide you with outstanding assistance. We look forward to serving you again! Have a great ride!

November 15, 2023

Dealership Rating
Employee Rating

Great and nice service he rendered to me. He have good customer service and good communication More

by Friday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2023

Mercedes-Benz of Boston responded

Friday, we are grateful for your review. Thank you from all of us at Mercedes-Benz of Boston!

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