Michael Robinson
Michael Robinson at Mercedes-Benz of Boston

Michael Robinson | Page 17

Service Consultant

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

5.0
176 Reviews
5.0

176 Reviews

Write a Review

176 Reviews of Michael Robinson

June 03, 2021

Dealership Rating
Employee Rating

Mike Robinson was super helpful when I brought my car in for service. He went above and beyond. He is always so nice and very communicative in all of his explanations. More

by Kevin_L
Recommend Dealer
Yes
Jun 03, 2021

Mercedes-Benz of Boston responded

Thank you for the five-star review, Kevin! We're so glad Mike and our team went above and beyond! We'll see you next time! - Mercedes-Benz of Boston

May 28, 2021

Dealership Rating
Employee Rating

i’ve purchased and serviced many mercedes vehicles at chambers and have always been satisfied. i’d like to give a special shout out to mike robinson who always provides exceptional service. More

by hughesholding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paolo Castro

Jun 02, 2021

Mercedes-Benz of Boston responded

We're so glad to have you as part of the Herb Chambers family. Thank you for your great feedback on Mike and the Mercedes-Benz of Boston team!

May 22, 2021

Dealership Rating
Employee Rating

Every time when I service my car, people at dealership are professional and friendly. Estimate is generated up front, and work is done in time. More

by Marcin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 24, 2021

Mercedes-Benz of Boston responded

Thank you for choosing Mercedes-Benz of Boston, we appreciate your positive feedback!

May 21, 2021

Dealership Rating
Employee Rating

I’m especially happy with the service I receive. I would recommend the service department and the quality of your extended warranty and I’m very content with the quality of service I receive from Mr. Robins More

by Awade
Customer Service
Friendliness
Recommend Dealer
Yes
May 21, 2021

Mercedes-Benz of Boston responded

We are honored to receive your support, Awade. Thank you! - Mercedes-Benz of Boston Team

May 20, 2021

Dealership Rating
Employee Rating

I Have purchased three cars through this dealership and I find them exceptional. Pleasant People to work with. Thanks I I i I i I More

by Lynda
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Paolo Castro, Jhonathan Linares , A.J Rana

May 20, 2021

Mercedes-Benz of Boston responded

Thank you for your loyal business with us at Mercedes-Benz of Boston, Lynda! We're so glad to have you as a customer and look forward to your next visit!

May 14, 2021

Dealership Rating
Employee Rating

I own a 2004 Mercedes in mint condition (CL 55. AMG). Parts are becoming an issue but I want to keep the car. This dealer has been able to service the car More

by pware
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Albert Berisha

May 14, 2021

Mercedes-Benz of Boston responded

Thank you for the review! We're happy to hear you will continue working with our service team for your 2004 CL 55 AMG! We appreciate your patience and understanding as parts become scarce and we'll continue to strive for the best care for you and your vehicle! See you next time! - Mercedes-Benz of Boston

April 30, 2021

Dealership Rating
Employee Rating

Never disappointed. Everyone in the dealership are friendly and provide quality services. The loaner car is always clean and feels like I got a new car. More

by Mbreview
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Albert Berisha , Receptionists.

Apr 30, 2021

Mercedes-Benz of Boston responded

We are so happy to hear that our team at Mercedes-Benz of Boston can provide such great service for you! Thank you for this review!

Apr 30, 2021

Mercedes-Benz of Boston responded

We are so happy to hear that our team at Mercedes-Benz of Boston can provide such great service for you! Thank you for this review!

April 26, 2021

Dealership Rating
Employee Rating

Very attentive to my issues, quick response time, and very friendly. It is always a pleasure. Both Erika and Mike have made my experience very pleasant. More

by Crdelcompare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erika Pineda

Apr 26, 2021

Mercedes-Benz of Boston responded

It's always our pleasure to take care of you! Thank you for your positive feedback, we will pass along your comments to our team. See you next time!

April 23, 2021

Dealership Rating
Employee Rating

Very friendly and competent service rep who really takes care of customer and makes the experience very pleasant. Providing Uber for dropping you at home while service is done. More

by SJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2021

Mercedes-Benz of Boston responded

It's always our pleasure to take care of you! Thanks for being a Mercedes-Benz of Boston customer. We'll see you next time!

April 17, 2021

Dealership Rating
Employee Rating

Herb Chambers Mercedes Benz of Boston is outstanding. Customer service is AAA. Personnel could not be friendlier. And I mean ALL personnel! Easy to make appointments. My car is washed every time—- gra More

by dws99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2021

Mercedes-Benz of Boston responded

Giving you a five-star service experience and a shiny clean car after is what we love most about our job! Thank you so much for the glowing review and rating! It's so important to us that you love your experience, and we are pleased to hear that's the case! We look forward to seeing you next time! - Mercedes-Benz of Boston

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