Michael Schutt | Page 7

Quick, easy and honest My family recently purchased two pre-owned certified vehicles from Ryan Schulz at Volkswagen of Naples, the service from start to finish was excellent My family recently purchased two pre-owned certified vehicles from Ryan Schulz at Volkswagen of Naples, the service from start to finish was excellent and I would recommend Ryan and the Naples dealer to anyone looking for a new or pre-owned VW. The sales manager Michael Schutt worked closely with my sales rep Ryan Shulz to ensure a deal would be made, they even repainted the bumper and hood of the vehicle to get the deal finalized. Ryan and team put the customer first during this transaction, I live in Ft. Myers but drove to Naples because the customer service was light years above what I experienced in Lee and Charlotte county. Head to VW of Naples to get your best deal and customer service. - Caleb More

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Easy going! Ryan was very accommodating, respectful & straight forward. He is very knowledgeable with a wide range of makes, not just the Volkswagen which is good Ryan was very accommodating, respectful & straight forward. He is very knowledgeable with a wide range of makes, not just the Volkswagen which is good to hear about the comparison of other vehicles! We were unable to come in on the day we originally planned for, and he was understanding. After we left with a new car, my husband realized he left his wallet in the car we traded in. Ryan found the wallet and dropped it off to my husband. You can tell Ryan cares about people and not just about trying to push a sale of a car on someone even when you know its not in their best interest. All of the sales associates I spoke to over the last 4 months instantly tried to take control and not listen to what I wanted. Ryan & Mike Schutt were wonderful! & Finance was great! More

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Excellent customer service from the very beginning. Started my inquiry online and ended up scheduling a test drive where they let me take the vehicle and allow a test drive which included taking it ho Started my inquiry online and ended up scheduling a test drive where they let me take the vehicle and allow a test drive which included taking it home to my spouse. Closing was handled almost all over phone with the final papers being signed outdoors to accommodate social distancing during the Corona virus outbreak. This was before shutdown of nonessential services however they were already taking extra precautions. Very competitive with price and customer service was over the top. Highly recommend and would definitely purchase from them on the future. Salesman was extremely friendly and helpful.....thanks Ruben! More

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Rob was extremely help and professional with the sale of my 2017 Audi. He followed up and was in constant contact during this entire transaction. my 2017 Audi. He followed up and was in constant contact during this entire transaction. More

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Great Dealershio. Honest & Professional Recently purchased a Beetle convertible. Yesterday we leased a new Passat. This is my 3rd Passat. Joe's a great guy to deal with. The entire staff Recently purchased a Beetle convertible. Yesterday we leased a new Passat. This is my 3rd Passat. Joe's a great guy to deal with. The entire staff is wonderful. And Alyssa in service is phenomenal. I highly recommend this dealership More

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We would like to thank Ruben for going above and beyond to make our car buying experience a very positive one. We were in for a price on the services our 2008 Passat would need to bring back up to snuff. W to make our car buying experience a very positive one. We were in for a price on the services our 2008 Passat would need to bring back up to snuff. We were comparing that verses upgrading to an Audi as we had been looking at them and talking about a purchase. When we returned to see estimate for repairs our service tech told us that Ruben was waiting to talk to us. Ruben had talked to the Audi manager about all available inventory and there was a car that fit perfect into our parameters, the decision was made we purchased a beautiful car and traded ours in. We are very happy with this purchase. More

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TIGUAN SEL PREMIUM. Recently purchased a 2020 Tiguan SEL, dealt with Juanpi for mos of the process, he was great, courteous and very friendly. not pushy at all. I really Recently purchased a 2020 Tiguan SEL, dealt with Juanpi for mos of the process, he was great, courteous and very friendly. not pushy at all. I really enjoyed coming to this beautiful facility and seen the vintage beetles that the owner has displayed in the showroom. I highly recommend VW naples and Juanpi to anyone. More

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Awesome communication Juanpi and the guys of VW Naples gave me next level service. They took time to answer all my questions and found solutions for all my problems. Juanpi and the guys of VW Naples gave me next level service. They took time to answer all my questions and found solutions for all my problems. More

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New to Florida Great dealership and great staff. From sales to finance to management; all were spot on to work with. Made car buying experience painless. Highly rec Great dealership and great staff. From sales to finance to management; all were spot on to work with. Made car buying experience painless. Highly recommend!!! More

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Superior buying experience Outstanding salesman that listened to our needs and directed us to the vehicles that filled those needs. Demonstrated superior knowledge of his produc Outstanding salesman that listened to our needs and directed us to the vehicles that filled those needs. Demonstrated superior knowledge of his product and excellent personal skills that made us feel at home while selecting our vehicle and negotiating the price. More

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