Michael Smith | Page 27
Service Consultant
Gilchrist Chevrolet Buick GMC Dealership Tacoma
6014 S Tacoma Way
Tacoma, WA 98409
I have been in the automotive industry since 1974. Love family, hunting and outdoors.
Read moreDealership Experience
38 yrs
Industry Experience
50 yrs
Languages Spoken
English
274 Reviews
Write a Review274 Reviews of Michael Smith
November 22, 2019
Service apt What kind of dealership doesn’t offer loaner vehicles to your customers getting service done? You are the only dealership I have ever seen that makes What kind of dealership doesn’t offer loaner vehicles to your customers getting service done? You are the only dealership I have ever seen that makes customers pay for a rental car. Get your xxxx together. The service itself was fine but I will not come back for future service if you make customers pay for rentals, virtually every other dealership offers loaners. More
Other Employees Tagged: Ryan Tramm, Dave Christensen, Chuck White , Bob Cornett, Robin Dahl, Kristy Graham, Devon Welsh
November 18, 2019
Service The service department did a great job. The employee that repaired the headliner did a great job. The employees in service always treat me like family The service department did a great job. The employee that repaired the headliner did a great job. The employees in service always treat me like family.. More
Other Employees Tagged: Dave Christensen , Devon Welsh
November 12, 2019
Great Service I take my vehicles here for all my services great staff and great customer service I recommend anyone who is looking for a great place that makes you I take my vehicles here for all my services great staff and great customer service I recommend anyone who is looking for a great place that makes you feel comfortable while you wait. This is the place great service with minimum wait time More
Other Employees Tagged: Ryan Tramm, Dave Christensen, Chuck White , Bob Cornett, Robin Dahl, Kristy Graham, Devon Welsh
November 05, 2019
Service Quick service and finished at the time promised. Tech Advisor very friendly and knowledgeable. Cashiers as well very friendly and approachable. Wil Quick service and finished at the time promised. Tech Advisor very friendly and knowledgeable. Cashiers as well very friendly and approachable. Willing to help and fill at easy. More
October 22, 2019
Great Showed up for my appointment, they promptly processed my vehicle for its oil change and tire rotation. I may have sat in the waiting room for seems li Showed up for my appointment, they promptly processed my vehicle for its oil change and tire rotation. I may have sat in the waiting room for seems like only 30- 40 min. I was then brought my vehicle inspection report and was told my vehicle was now ready for me. They explained that my vehicle was in great condition and status overall was green. I checked out and was back on the road in hr. Great service. More
Other Employees Tagged: Ryan Tramm, Dave Christensen, Chuck White , Bob Cornett, Robin Dahl, Kristy Graham, Devon Welsh
October 09, 2019
Quick excellent service and free car wash coupon Always Good service very pleasant experience free oil changes for life and love the free car wash coupon Ryan and Mike very knowledgeable and helpful Always Good service very pleasant experience free oil changes for life and love the free car wash coupon Ryan and Mike very knowledgeable and helpful glad I bought my car at Gilchrist Chevrolet More
Other Employees Tagged: Ryan Tramm, Shade Clark
October 05, 2019
Excellent communication & customer service Mike Smith in service is knowledgeable and efficient. Thanks for getting both my Chevrolets fixed up promptly for winter. ❄️ I’ll bring them back Mike Smith in service is knowledgeable and efficient. Thanks for getting both my Chevrolets fixed up promptly for winter. ❄️ I’ll bring them back next time. More
October 03, 2019
Consistent great car service and nice folks We bought a new Buick here 5 yrs ago and have been pleased with the service team at this location. Always great service (I always seem to get Michael We bought a new Buick here 5 yrs ago and have been pleased with the service team at this location. Always great service (I always seem to get Michael at check in which is great) and no surprises. Thank you! More
September 27, 2019
Quick, easy, friendly staff. Needed to get service for a safety recall. Dealership got me in same-day and completed the work quickly and the staff was both professional and friend Needed to get service for a safety recall. Dealership got me in same-day and completed the work quickly and the staff was both professional and friendly- thank you. More