Michael Smith
Michael Smith at Fort Wayne Toyota

Michael Smith | Page 11

Sales and Leasing

Fort Wayne Toyota

5900 Illinois Rd.
Fort Wayne, IN 46804

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rated
173 Reviews

My goal is to provide an exceptional experience buying a vehicle, not selling one. I don’t believe that anyone wants to be sold, but we all want to find the right product to buy. Car shopping should be enjoyable. Yes, I said enjoyable. It’s a big purchase and the person that’s assisting you should help you as a friend. I realize that not everyone wants their car salesperson as a friend, but the days of tension when buying should be gone. Having survived a stroke that the experts said was going to kill me cemented my belief that life is too short not to enjoy it. Why should buying a car be stressful? It shouldn’t be! I believe that the experience I provide when buying a vehicle is why so many clients come to see me when they’re at the dealership for service, and continue to have me help them with their purchases. Call or text me at (260) 571-6992.

not yet
rated

173 Reviews

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Dealership Experience

18 yrs, 3 mos

Industry Experience

18 yrs, 3 mos

Specialties & Trainings

I’m a Stroke survivor which gave me (I believe) unlimited patience.

173 Reviews of Michael Smith

May 19, 2021

Dealership Rating
Employee Rating

By far the best experience in purchasing a vehicle! Michael’s knowledge of what we were looking for, his experience and customer dedication made our trade simple and stress free. More

by Trisha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 19, 2021

Fort Wayne Toyota responded

Thank you so much for taking the time to share your feedback with us, Trisha. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let Michael or any of us know. We are always happy to help!

April 24, 2021

Dealership Rating
Employee Rating

Michael was very patient in working with me and my children being present. First time financing a car and happy it was with Fort Wayne Toyota. More

by T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2021

Fort Wayne Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Michael delivered such a great experience!

April 23, 2021

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Employee Rating

Had a wonderful experience at the Fort Wayne Toyota! Michael Smith was excellent and well experienced! I brought my son in and Michael was so patient and kind to him. I will definitely be back for futur More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2021

Fort Wayne Toyota responded

Thank you, Maria, for your business and this review. We're happy to hear that Michael and our sales team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new vehicle!

April 19, 2021

Dealership Rating
Employee Rating

We appreciate all of the help that we received from Michael Smith at Fort Wayne Toyota! We are enjoying our new used vehicle! Thank you! More

by Shellymk2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 20, 2021

Fort Wayne Toyota responded

Thanks for your feedback on your recent visit to Fort Wayne Toyota Lexus, Shelly! We're thrilled to hear that Michael was able to meet your needs, and we hope you will continue to enjoy your new used vehicle!

April 04, 2021

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Employee Rating

I would say Michael is very accommodating, answered every question and hands on every steps. I will suggest to my colleague about toyota fort wayne, IN. Great job Michael. More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2021

Fort Wayne Toyota responded

Ken, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you again for choosing Fort Wayne Toyota Lexus, we look forward to having you as one of our valued customers for many more years to come!

April 03, 2021

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Employee Rating

My wife and I have purchased several vehicles from Michael Smith. We have always had a great experience with him. Every vehicle has been a quality purchase. More

by Bryan Meyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2021

Fort Wayne Toyota responded

Here at Fort Wayne Toyota Lexus, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the vehicle they desire! We are glad to hear you enjoyed your experience here with Michael! We appreciate your five-star review! Congratulations on your new purchase, Bryan! We thank you for choosing Fort Wayne Toyota Lexus.

April 01, 2021

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Employee Rating

Michael Smith is the best car salesman I have ever worked with. He made things smooth and simple so I could get my dream car. I would recommend him for any of your car needs! He is professional and personabl More

by Avis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Witte.

March 31, 2021

Dealership Rating
Employee Rating

I came into Ft Wayne Toyota and asked Mike Smith to help me set up apps on my CarPlay, he helped me download all the apps I wanted, then we went out to my car and he made sure that I knew how to use my Car More

by tonyacottrell716@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 30, 2021

Dealership Rating
Employee Rating

Michael Smith is the BEST salesman at Toyota! He is knowledgeable, kind and you know you can trust him. He’s someone I would recommend time and time again! Thanks for all that you do, Mike! More

by manda_chappell16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 24, 2021

Dealership Rating
Employee Rating

We absolutely want to thank Mike Smith for an outstanding sales job he preformed for us in purchasing our new 2020 Camry from Fort Wayne Toyota! He went above, and beyond, in helping us decide what was best More

by sueyergler
Recommend Dealer
Yes
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