My goal is to provide an exceptional experience buying a vehicle, not selling one. I don’t believe that anyone wants to be sold, but we all want to find the right product to buy. Car shopping should be enjoyable. Yes, I said enjoyable. It’s a big purchase and the person that’s assisting you should help you as a friend. I realize that not everyone wants their car salesperson as a friend, but the days of tension when buying should be gone. Having survived a stroke that the experts said was going to kill me cemented my belief that life is too short not to enjoy it. Why should buying a car be stressful? It shouldn’t be! I believe that the experience I provide when buying a vehicle is why so many clients come to see me when they’re at the dealership for service, and continue to have me help them with their purchases. Call or text me at (260) 571-6992.
Read more173 Reviews
Write a ReviewDealership Experience
18 yrs, 3 mos
Industry Experience
18 yrs, 3 mos
Specialties & Trainings
I’m a Stroke survivor which gave me (I believe) unlimited patience.
173 Reviews of Michael Smith
February 03, 2021
It was very easy to work with the dealership. I was able to walk in and talk to someone right away, test drive the vehicle I was looking at, and sit down to do paperwork. I didn’t feel pressured about anyth to walk in and talk to someone right away, test drive the vehicle I was looking at, and sit down to do paperwork. I didn’t feel pressured about anything. It was the best experience I have ever had with a dealership! More
Other Employees Tagged: Chris Rinker
January 20, 2021
My son and I went to Fort Wayne Toyota looking for a reliable used car, something I was not looking forward to. However we met Michael Smith who was so professional and patient as I asked endless quest reliable used car, something I was not looking forward to. However we met Michael Smith who was so professional and patient as I asked endless questions. With his help we found just what we were hoping for. I would recommend Michael and Fort Wayne Toyota and all the others who made the experience a positive one. More
January 19, 2021
Fort Wayne Toyota Lexus Kia has a huge selection of vehicles. Our sales representative, Mike Smith was knowledgeable, friendly & patient with us. He even came in on his day off so my husband could che vehicles. Our sales representative, Mike Smith was knowledgeable, friendly & patient with us. He even came in on his day off so my husband could check out the Ford Escape that I had test drove 2 days before. They worked with us on the price & helped with financing. More
January 14, 2021
My wife and I had a wonderful experience working with Michael Smith and Fort Wayne Toyota. We leased a 2021 RAV4 and the experience was excellent Thank you for making this about us. Michael Smith and Fort Wayne Toyota. We leased a 2021 RAV4 and the experience was excellent Thank you for making this about us. More
January 01, 2021
I bought my 2014 Camry from Mike and it was a great car and I have been pleased with the service dept. Often he would stop and chat while I was waiting for my car to be serviced. So I have been thinking and I have been pleased with the service dept. Often he would stop and chat while I was waiting for my car to be serviced. So I have been thinking about a new vehicle I shopped around a bit but I came back to Mike. I feel pretty confidant with the customer service and he follows up long after he sold you a car. More
Other Employees Tagged: Michele Hildenbrand
December 12, 2020
Excellent service friendly staff knowledgeable salesman very helpful price I ended up buying the car for was reasonable and within my budget. Very good experience. very helpful price I ended up buying the car for was reasonable and within my budget. Very good experience. More
December 05, 2020
If you hate the car buying experience then your doing it with the wrong people. Everything was made clear and easy at Fort Wayne Nissan. Treated like family the whole time and left with great deal and aweso with the wrong people. Everything was made clear and easy at Fort Wayne Nissan. Treated like family the whole time and left with great deal and awesome car. Huge shout out to Michael Smith for answering all questions and working hard for us. More
October 22, 2020
Excellent salesperson who made shopping for automobiles much easier than we've had in the past. Very attentive and non-intrusive. Would recommend Michael to anyone! much easier than we've had in the past. Very attentive and non-intrusive. Would recommend Michael to anyone! More

