Michael Smith
Michael Smith at Fort Wayne Toyota

Michael Smith | Page 9

Sales and Leasing

Fort Wayne Toyota

5900 Illinois Rd.
Fort Wayne, IN 46804

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rated
173 Reviews

My goal is to provide an exceptional experience buying a vehicle, not selling one. I don’t believe that anyone wants to be sold, but we all want to find the right product to buy. Car shopping should be enjoyable. Yes, I said enjoyable. It’s a big purchase and the person that’s assisting you should help you as a friend. I realize that not everyone wants their car salesperson as a friend, but the days of tension when buying should be gone. Having survived a stroke that the experts said was going to kill me cemented my belief that life is too short not to enjoy it. Why should buying a car be stressful? It shouldn’t be! I believe that the experience I provide when buying a vehicle is why so many clients come to see me when they’re at the dealership for service, and continue to have me help them with their purchases. Call or text me at (260) 571-6992.

not yet
rated

173 Reviews

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Dealership Experience

18 yrs, 3 mos

Industry Experience

18 yrs, 3 mos

Specialties & Trainings

I’m a Stroke survivor which gave me (I believe) unlimited patience.

173 Reviews of Michael Smith

November 23, 2021

Dealership Rating
Employee Rating

Great experience! Recommend Michael Smith to everyone. Very easy process, the staff was very helpful and professional. More

by ANTHONYANZINI1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 24, 2021

Fort Wayne Toyota responded

Anthony, We are very happy to hear Michael provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 16, 2021

Dealership Rating
Employee Rating

I had an incredible time meeting Michael. He made me feel very comfortable about my buying process. Someone this nice deserves 5 stars! More

by mikaeladalbo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 17, 2021

Fort Wayne Toyota responded

Mike, Here at Fort Wayne Toyota Lexus, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Michael, and it was a pleasure having you at the dealership. We appreciate your review!

November 15, 2021

Dealership Rating
Employee Rating

These people were very friendly and eager to help! They were also good on listening to what you wanted!!! Great group of guys!!! More

by Jbrower101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Herb Lefler, Pyay Thu

Nov 16, 2021

Fort Wayne Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Toyota Lexus.

November 11, 2021

Dealership Rating
Employee Rating

Michael Smith was our sales man and he did an astonishing job giving us information on our vehicle and his personality is fantastic. It's obvious he cares about his customers and the reputation of Fort Wayne More

by SBBOHC7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2021

Fort Wayne Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 30, 2021

Dealership Rating
Employee Rating

Oh my gosh Mr. Michael Smith just helped me with my Bluetooth and my GPS and was most pleasant just made my my day even more special I can't thank you enough Toyota you are the best always husband I've More

by Margaretcameronmc1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2021

Fort Wayne Toyota responded

Thanks for sharing your thoughts about your experience with Fort Wayne Toyota Lexus. We appreciate your business and hope to see you again soon!

October 29, 2021

Dealership Rating
Employee Rating

they worked very hard to get this deal done, and really went above and beyond More

by EJDECARO64
Recommend Dealer
Yes
Oct 29, 2021

Fort Wayne Toyota responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that you had such a successful purchase experience working with the Lexus of Fort Wayne team. Drive safely, and we hope to see you back for your first oil change!

October 11, 2021

Dealership Rating
Employee Rating

Michael knows how to do his job, giving the customer the best experience possible! He listened to all of our wants and our needs, then took the time to allow us to drive several different models while poin More

by Vjling1031
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2021

Fort Wayne Toyota responded

Congratulations on your new vehicle! We are so glad that Michael had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

October 07, 2021

Dealership Rating
Employee Rating

Micheal really went the extra mile for me on a personal level! He and the dealership are very welcoming, professional, honest, and knowledgeable.. I came down from Michigan and when I have a need for anoth More

by pstone65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2021

Fort Wayne Toyota responded

Thank you for the great review! We appreciate your support and are so happy to hear that you had such a successful purchase experience working with Michael and the Lexus of Fort Wayne team. Drive safely in your new vehicle, and we hope to see you back again down the road!

October 01, 2021

Dealership Rating
Employee Rating

I had a great experience with Michael he was very friendly and helpful with finding me a vehicle that I really liked. Highly recommend him More

by aprilbean31April
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2021

Fort Wayne Toyota responded

Thank you for the great review! We are proud to have Michael on our team and happy to hear that he delivered such a successful purchase experience. Drive safely in your new vehicle, and enjoy it! We appreciate your business and hope to see you back at Lexus of Fort Wayne down the road!

Oct 01, 2021

aprilbean31April responded

I highly recommend fort Wayne Toyota Lexus everyone was very friendly there especially Michael Smith I would definitely go back there again

September 15, 2021

Dealership Rating
Employee Rating

Michael Smith is very knowledgeable and easily answered my questions and concerns. He did a virtual presentation and sent it in my wife which immediately sold her. The dealership was very pleasant and a More

by RLDPKD65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2021

Fort Wayne Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you again for choosing Fort Wayne Toyota Lexus, we look forward to having you as one of our valued customers for many more years to come!

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