My goal is to provide an exceptional experience buying a vehicle, not selling one. I don’t believe that anyone wants to be sold, but we all want to find the right product to buy. Car shopping should be enjoyable. Yes, I said enjoyable. It’s a big purchase and the person that’s assisting you should help you as a friend. I realize that not everyone wants their car salesperson as a friend, but the days of tension when buying should be gone. Having survived a stroke that the experts said was going to kill me cemented my belief that life is too short not to enjoy it. Why should buying a car be stressful? It shouldn’t be! I believe that the experience I provide when buying a vehicle is why so many clients come to see me when they’re at the dealership for service, and continue to have me help them with their purchases. Call or text me at (260) 571-6992.
Read more173 Reviews
Write a ReviewDealership Experience
18 yrs, 3 mos
Industry Experience
18 yrs, 3 mos
Specialties & Trainings
I’m a Stroke survivor which gave me (I believe) unlimited patience.
173 Reviews of Michael Smith
November 11, 2021
Michael Smith was our sales man and he did an astonishing job giving us information on our vehicle and his personality is fantastic. It's obvious he cares about his customers and the reputation of Fort Wayne job giving us information on our vehicle and his personality is fantastic. It's obvious he cares about his customers and the reputation of Fort Wayne Toyota! The finance employee I believe his name is Tyler did a fantastic job breaking down the warranty packages and helped us make a sound decision. I will definitely be recommending this dealership to friends and family in need of car! More
October 30, 2021
Oh my gosh Mr. Michael Smith just helped me with my Bluetooth and my GPS and was most pleasant just made my my day even more special I can't thank you enough Toyota you are the best always husband I've Bluetooth and my GPS and was most pleasant just made my my day even more special I can't thank you enough Toyota you are the best always husband I've always has been I am now in my 2014 prius which is my 3rd Vehicle that I have bought from this Toyota dealership and I won't go anywhere else I love you love all the workers everybody in the back service department are my buddies anyway once again thank you Michael Smith I couldn't have done it without you you are truly awesome More
October 11, 2021
Michael knows how to do his job, giving the customer the best experience possible! He listened to all of our wants and our needs, then took the time to allow us to drive several different models while poin best experience possible! He listened to all of our wants and our needs, then took the time to allow us to drive several different models while pointing out the features he knew we wanted. When it came time to choose we felt confident in our purchase knowing it was the right car for us! I wouldn't hesitate to refer anyone to Michael--he knows his stuff! More
October 07, 2021
Micheal really went the extra mile for me on a personal level! He and the dealership are very welcoming, professional, honest, and knowledgeable.. I came down from Michigan and when I have a need for anoth level! He and the dealership are very welcoming, professional, honest, and knowledgeable.. I came down from Michigan and when I have a need for another vehicle, I’ll be back!! More
September 15, 2021
Michael Smith is very knowledgeable and easily answered my questions and concerns. He did a virtual presentation and sent it in my wife which immediately sold her. The dealership was very pleasant and a my questions and concerns. He did a virtual presentation and sent it in my wife which immediately sold her. The dealership was very pleasant and accommodating to work with. More
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