Michael Smith

What an amazing experience from start to finish! Even on my way home, I received a personalized thank-you video from Steve and Mike—such a thoughtful touch. Ford of Columbia truly exceeded all expec Even on my way home, I received a personalized thank-you video from Steve and Mike—such a thoughtful touch. Ford of Columbia truly exceeded all expectations. I’m absolutely in love with my new 2025 Bronco Raptor! Huge thanks to Chris Alexander, Adam, Steve, and Mike for making this such a smooth, fun, and memorable process. You guys are the best! -Shanda Shin More

Report | Print

Christian or Ben take great care of my service and get me right in for service me right in for service More

Report | Print

AJ was the first person to help me and come talk to me when I was out in the lot. He actually suggested that I trade in my current vehicle to get what I wanted. Turns out that was the right call. He was v when I was out in the lot. He actually suggested that I trade in my current vehicle to get what I wanted. Turns out that was the right call. He was very very helpful from beginning to end, did everything he could to get me in the right truck. He was also very upfront and honest about the best deal he could get me. I am very happy with AJ and his service. I have bought 2 new cars in the last month that we love and AJ was a huge help. More

Report | Print

Great experience and Micheal was wonderful and easy to work with! We are a Ford family and highly recommend Ford of Columbia. work with! We are a Ford family and highly recommend Ford of Columbia. More

Report | Print

Made an online appointment to test drive a truck, and it was waiting and ready to go when I got there ! Mike and Steve were great to work with! was waiting and ready to go when I got there ! Mike and Steve were great to work with! More

Report | Print

This is 3rd vehicle purchased from this dealership and am 100% pleased. Mike and Steve went out of their way to find me a vehicle and gave outstanding service. They are #1 in my book!! Outstanding service 100% pleased. Mike and Steve went out of their way to find me a vehicle and gave outstanding service. They are #1 in my book!! Outstanding service and quality. More

Report | Print

Over the many years I have been driving, I have bought many cars through private sales and dealerships. I’ve dealt with numerous sales personnel, left dealerships angry, dealt with difficult people, and h many cars through private sales and dealerships. I’ve dealt with numerous sales personnel, left dealerships angry, dealt with difficult people, and have gone through the full gambit of a new car purchase. I must say that my experience with Ford Lincoln of Columbia was one of the best buying experiences I’ve had. I would like to specifically mention Mike Smith, he is a salesman that I was working with to purchase a vehicle. This was the easiest buying experience I’ve ever had. There were no typical “ Let me ask my manager” scenarios going on at all. We began to sale online, then spoke on the phone, and when I came into the dealership, everything was ready to go. Being the impatient person that I am, I didn’t have to wait for anything. I basically signed the paperwork and drove away. I would also like to show my appreciation to Ryan Davis in the finance department for making this such an easy transaction They also gave me what I was asking for my trade with no hassle. I can guarantee that the next time I buy a vehicle, I will be calling Mike! I would just like to thank the Ford dealership for making this a great buying experience. You have gained a new loyal customer More

Report | Print

I dropped my car off for service because the was have issue with starting. Not knowing I had to replace the air mass sensor, catalytic converter, and engine. I was placed in a loaner which I later on dis issue with starting. Not knowing I had to replace the air mass sensor, catalytic converter, and engine. I was placed in a loaner which I later on discovered would be the car I winded up purchasing. Thank you Steve Dohoney in finance and Mike Smith for assisting me with my purchase. I was able to get my first brand-new car, which was a 2023 Ford Escape. I was offered an amazing deal I could not pass up. More

Report | Print

Everyone I spoke with at the dealership was very friendly and went out of their way to help me. and went out of their way to help me. More

Report | Print

Michael smith was a very helpful and honest, they stayed late to get us a good deal on a very nice car. Thank you to the whole team for being kind and willing to stay after hours on a cold night l, thank yo late to get us a good deal on a very nice car. Thank you to the whole team for being kind and willing to stay after hours on a cold night l, thank you, and we will be back!! More

Report | Print