Michael Smith

I have always had confidence in Rountree Moore Chevrolet service department. They are courteous and professional. service department. They are courteous and professional. More

by bsil1963 Verified Customer Verified Customer

Print

Well it started with taking my truck in for a transmission and torque converter (18 silverado) supposed to be under my ext. warranty that was sold to me by the dealer ship when I purchased the tr transmission and torque converter (18 silverado) supposed to be under my ext. warranty that was sold to me by the dealer ship when I purchased the truck. The warranty claim was denied because of my tire size. This is the great part, the tires on the truck at time of claim are smaller than the tires on the truck when the dealer sold it to me and per my warranty contract the current tires are to big which means the tires that were on the truck when it was sold to me were "to big". Warranty wasn't valid from the day I bought the warranty. They are supposed to reimburse me for what the warranty cost. (We will see how long that takes). Then I go to pick up my truck and get told I owe right at $300 for a diag fee (I told them what was wrong with the truck but for warranty purposes had to go through a dealer), but after getting the price cut down to almost half that I agreed to pay because I was told they dropped the tranny pan for the inspector to come look at it I felt as if it was worthy of paying that. Then I get the truck home and find out they hadn't touched a bolt on it. So I still paid for nothing. Not happy at all. Will not be back for any kinda work nor to by another vehicle. I have pictures proving they didn't touch a bolt but dont know how to add them. More

by mellette2012 Verified Customer Verified Customer

Print

All was good Thank you dearly Helpful and timing perfect Ride share needed was good perfect Ride share needed was good More

by tarahart72yahoo Verified Customer Verified Customer

Print

I like this dealership. I have purchased multiple vehicles from here. The staff are good. I have purchased multiple vehicles from here. The staff are good. More

by jeff_streer Verified Customer Verified Customer

Print

A pleasure once again dealing with Lee Folsom and will continue to do so great salesman continue to do so great salesman More

by NORMAN8832096 Verified Customer Verified Customer

Print

Professional and personal Staff is knowledgeable services and attentive to defective parts. Timely, courteous, and fair and attentive to defective parts. Timely, courteous, and fair More

by Chaplain Verified Customer Verified Customer

Print

Very laid back dealer but not lazy. Gave me the info I needed. Good price on trade. Carl was great! Gave me the info I needed. Good price on trade. Carl was great! More

by Davisfire Verified Customer Verified Customer

Print

Wonderful experience. Highly recommend anyone looking for a new vehicle to go there. Salesman Randall had great customer service skills and the finance dept gave us a grea Highly recommend anyone looking for a new vehicle to go there. Salesman Randall had great customer service skills and the finance dept gave us a great deal. 10/10 More

by KATHIEBENNETT Verified Customer Verified Customer

Print

Carl was a very professional salesman. He was knowledgeable about the Tahoe and the services from GM. The dealership was friendly and outgoing but not pushy. They let me take my time to fi He was knowledgeable about the Tahoe and the services from GM. The dealership was friendly and outgoing but not pushy. They let me take my time to figure out everything too. All the different managers were involved and introduced themselves to us for future needs. I really enjoyed the buying process, and got a good deal. More

by Davisfire Verified Customer Verified Customer

Print

I love customer service It is great and I didn't have to wait very long to provide service for me. wait very long to provide service for me. More

by teresavirgil Verified Customer Verified Customer

Print