Michael Smoote
Michael Smoote at Hill-Kelly Dodge Chrysler Jeep Ram

Michael Smoote | Page 2

Service Advisor

Hill-Kelly Dodge Chrysler Jeep Ram

6171 Pensacola Boulevard
Pensacola, FL 32505

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50 Reviews
not yet
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50 Reviews

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Dealership Experience

11 yrs, 2 mos

50 Reviews of Michael Smoote

August 24, 2023

Dealership Rating
Employee Rating

Michael (Smoot) was amazing! He is the reason I returned to purchase a oil change package. More

by josue1451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2023

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for sharing your amazing experience with Michael at Hill-Kelly Dodge Chrysler Jeep! We'll see you next time! Have a great ride!

July 31, 2023

Dealership Rating
Employee Rating

Bridget, your Service Rep, was extremely helpful with my service needs and very polite to deal with. I definitely will be back in the future. More

by breezesouth
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bridget Keller

Aug 02, 2023

Hill-Kelly Dodge Chrysler Jeep Ram responded

We're happy to hear that Bridget was able to assist you with your service needs at Hill-Kelly Dodge Chrysler Jeep. We appreciate your recommendation and look forward to seeing you again!

May 14, 2023

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Employee Rating

Michael did a great job of handling my service request to have oil changed and tires rotated. The wait was not long to have this service performed. More

by mjlebeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2023

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for sharing your experience working with Michael at Hill-Kelly Dodge Chrysler Jeep! We appreciate your business and am glad that our team was able to perform all of your needs.

April 12, 2023

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Employee Rating

Worst service department I have ever seen, they have had my grandson's car for almost 3 months and still have not got it running. Keeps giving him the run around about what is wrong with and why they can't More

by Meme
Service Price Transparency
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Brian Chicco

January 29, 2023

Dealership Rating
Employee Rating

Always have great service when at Hill Kelly. I will continue to recommend this dealership More

by ttweety5
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 30, 2023

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for your review! We appreciate your business! -Hill-Kelly Dodge Chrysler Jeep

January 14, 2023

Dealership Rating
Employee Rating

Service department is always accommodating. Do a good job of keeping me advised on progress of repair or maintenance. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2023

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thanks for trusting the Hill-Kelly Dodge Chrysler Jeep team with your service needs! We appreciate your loyal business and look forward to your next visit!

January 09, 2023

Dealership Rating
Employee Rating

Hill-Kelly Dodge, Jeep and RAM has quick, friendly, courteous service and a fair price. More

by breezesouth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tobias Baskind, Brian Chicco, Bridget Keller

Jan 10, 2023

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the positive feedback! Our Hill-Kelly Dodge Chrysler Jeep team looks forward to serving you again in the future!

September 07, 2022

Dealership Rating
Employee Rating

The service department was outstanding. All requested services were completed in a timely manner, was reasonably priced and the personnel were very helpful. Service at Hill-Kelly is highl More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2022

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thanks for the five stars, Cindy! We hope to see you back for all of your future automotive needs! -Hill-Kelly Dodge Chrysler Jeep

June 09, 2022

Dealership Rating
Employee Rating

I was very impressed with ashley and michael. Very professional and they got me in and out in an hour! More

by Woodrow.theeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley

Jun 09, 2022

Hill-Kelly Dodge Chrysler Jeep Ram responded

It makes us so happy to hear that Michael and Ashley made the process so great! Thank you for trusting Hill-Kelly Dodge Chrysler Jeep with your vehicle!

March 31, 2022

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Employee Rating

Great service with attention to detail. Always recommend services that may be of assistance in keeping the vehicle running like new. More

by Timphil127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2022

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for trusting the Hill Kelly Dodge Chrysler Jeep team with your vehicle's service needs! We appreciate your support and look forward to your next visit! Sincerely, Brandy Pastor, Customer Advocate Manager

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