Michael Smoote
Michael Smoote at Hill-Kelly Dodge Chrysler Jeep Ram

Michael Smoote | Page 2

Service Advisor

Hill-Kelly Dodge Chrysler Jeep Ram

6171 Pensacola Boulevard
Pensacola, FL 32505

4.7
47 Reviews
4.7

47 Reviews

Write a Review

47 Reviews of Michael Smoote

April 12, 2023

Dealership Rating
Employee Rating

Worst service department I have ever seen, they have had my grandson's car for almost 3 months and still have not got it running. Keeps giving him the run around about what is wrong with and why they can't More

by Meme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Chicco

January 28, 2023

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Always have great service when at Hill Kelly. I will continue to recommend this dealership More

by ttweety5
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 30, 2023

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for your review! We appreciate your business! -Hill-Kelly Dodge Chrysler Jeep

January 14, 2023

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Employee Rating

Service department is always accommodating. Do a good job of keeping me advised on progress of repair or maintenance. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2023

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thanks for trusting the Hill-Kelly Dodge Chrysler Jeep team with your service needs! We appreciate your loyal business and look forward to your next visit!

January 08, 2023

Dealership Rating
Employee Rating

Hill-Kelly Dodge, Jeep and RAM has quick, friendly, courteous service and a fair price. More

by breezesouth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bridget Keller , Tobias Baskind, Brian Chicco

Jan 10, 2023

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the positive feedback! Our Hill-Kelly Dodge Chrysler Jeep team looks forward to serving you again in the future!

September 07, 2022

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Employee Rating

The service department was outstanding. All requested services were completed in a timely manner, was reasonably priced and the personnel were very helpful. Service at Hill-Kelly is highl More

by Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 08, 2022

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thanks for the five stars, Cindy! We hope to see you back for all of your future automotive needs! -Hill-Kelly Dodge Chrysler Jeep

June 09, 2022

Dealership Rating
Employee Rating

I was very impressed with ashley and michael. Very professional and they got me in and out in an hour! More

by Woodrow.theeck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ashley

Jun 09, 2022

Hill-Kelly Dodge Chrysler Jeep Ram responded

It makes us so happy to hear that Michael and Ashley made the process so great! Thank you for trusting Hill-Kelly Dodge Chrysler Jeep with your vehicle!

March 31, 2022

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Employee Rating

Great service with attention to detail. Always recommend services that may be of assistance in keeping the vehicle running like new. More

by Timphil127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 01, 2022

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for trusting the Hill Kelly Dodge Chrysler Jeep team with your vehicle's service needs! We appreciate your support and look forward to your next visit! Sincerely, Brandy Pastor, Customer Advocate Manager

February 04, 2022

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Employee Rating

Great experience, the service pro was very professional, he updated us regularly on the progress. The waiting area was clean. More

by Dcrmatthews75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 07, 2022

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the wonderful feedback about your recent visit here at Hill Kelly Dodge Chrysler Jeep! We appreciate your business and look forward to seeing you again next time! Sincerely, Brandy Pastor, Customer Advocate Manager

January 19, 2022

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Employee Rating

Horrible Service I bought a 2021 Dodge Challenger and I’ve been having issues with it since I got it check engine light is on it’s making a clicking sound and they give me an appointment a month away and More

by Ariyannalampley
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Rusty Hill, Thed Henderson , Tim Agan, Brian Chicco, Ralph Feltman, Mike Frazier , Nathan Haag , DJ Hutton , Aaron Tuberville

Mar 01, 2022

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you so much for giving us the opportunity to completely resolve your concerns. We appreciate your business. Thank you!

January 15, 2022

Dealership Rating
Employee Rating

I brought my Jeep Wrangler in for an express oil change and tire rotation. I was seen quickly and was out the door in a little over an hour. More

by Bpg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 31, 2022

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for visiting our team here at Hill Kelly Dodge Chrysler Jeep! We appreciate your business and hope to see you again next time!

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