Michael Smoote
Michael Smoote at Hill-Kelly Dodge Chrysler Jeep Ram

Michael Smoote | Page 3

Service Advisor

Hill-Kelly Dodge Chrysler Jeep Ram

6171 Pensacola Boulevard
Pensacola, FL 32505

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50 Reviews
not yet
rated

50 Reviews

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Dealership Experience

11 yrs, 2 mos

50 Reviews of Michael Smoote

February 04, 2022

Dealership Rating
Employee Rating

Great experience, the service pro was very professional, he updated us regularly on the progress. The waiting area was clean. More

by Dcrmatthews75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2022

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the wonderful feedback about your recent visit here at Hill Kelly Dodge Chrysler Jeep! We appreciate your business and look forward to seeing you again next time! Sincerely, Brandy Pastor, Customer Advocate Manager

January 19, 2022

Dealership Rating
Employee Rating

Horrible Service I bought a 2021 Dodge Challenger and I’ve been having issues with it since I got it check engine light is on it’s making a clicking sound and they give me an appointment a month away and More

by Ariyannalampley
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Rusty Hill, Thed Henderson, Mike Frazier , Tim Agan, Brian Chicco, Ralph Feltman, Nathan Haag, DJ Hutton, Aaron Tuberville

Mar 01, 2022

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you so much for giving us the opportunity to completely resolve your concerns. We appreciate your business. Thank you!

January 15, 2022

Dealership Rating
Employee Rating

I brought my Jeep Wrangler in for an express oil change and tire rotation. I was seen quickly and was out the door in a little over an hour. More

by Bpg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 31, 2022

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for visiting our team here at Hill Kelly Dodge Chrysler Jeep! We appreciate your business and hope to see you again next time!

November 14, 2021

Dealership Rating
Employee Rating

GREAT SERVICE . FAST AND HONEST. THANK YOU HILL KELLY TEAM!!! CONVENIENT SERVICE WITH ATTENTION TO DETAIL. More

by mdegroat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2021

Hill-Kelly Dodge Chrysler Jeep Ram responded

It was our pleasure to serve you! Thank you for reviewing your recent visit with the Hill Kelly Dodge Chrysler Jeep team. We appreciate your business and hope to see you again next time!

September 27, 2021

Dealership Rating
Employee Rating

Great service and excellent customer service. The time it took to complete the service was great and waiting area was very clean. More

by Dcrmatthews75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Frazier , Brian Chicco, DJ Hutton, Aaron Tuberville

Sep 28, 2021

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the wonderful feedback! It was a pleasure having you visit us here at Hill Kelly Dodge Chrysler Jeep and we hope to see you again next time! Sincerely, Brandy Pastor, Customer Advocate Manager

August 24, 2021

Dealership Rating
Employee Rating

Excellent customer service every time I come in to do anything from making an appointment to buy my car and all in between. I love the customer service. More

by playtymekelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Bowden, Mike Frazier , Brian Chicco, DJ Hutton, Aaron Tuberville

Aug 25, 2021

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you so much for the great review! The Hill Kelly Dodge Chrysler Jeep team appreciates having you in the family! Sincerely, Annie Jackson, Customer Advocate Manager.

August 14, 2021

Dealership Rating
Employee Rating

Professional, courteous and timely. Michael kept me well informed and his team did solid work. The customer lobby is well appointed and transportation was quickly arranged both ways. The 100k service has br More

by WPB
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil the driver

Aug 16, 2021

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the great review! We're glad Michael and the team could get your truck back to top performance and we hope to see you again next time here at Hill Kelly Dodge Chrysler Jeep! Sincerely, Annie Jackson, Customer Advocate Manager

July 21, 2021

Dealership Rating
Employee Rating

They did a great job. Were fast and explained what services were going to be done. I Would recommend a service to friends and family. More

by pinneyshane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Frazier , Beth Campbell, Brian Chicco, DJ Hutton, Aaron Tuberville

Jul 22, 2021

Hill-Kelly Dodge Chrysler Jeep Ram responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

June 04, 2021

Dealership Rating
Employee Rating

Excellent service. Advisor Bridget Keller talked to me and explained what was going to happen and it took less time than she said. When the vehicle was finished she went over everything they did and made More

by Durango
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2021

Hill-Kelly Dodge Chrysler Jeep Ram responded

We appreciate the awesome feedback about Bridget and our team! Thanks for your business, from all of us here at Hill Kelly Dodge Chrysler Jeep and we'll see you next time!

May 25, 2021

Dealership Rating
Employee Rating

The service and courtesy of your staff is and always has been extraordinary for me and my vehicles. They're very knowledgeable, honest and caring. Their position isn't just a job... It's their life. It's ra More

by bg72148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2021

Hill-Kelly Dodge Chrysler Jeep Ram responded

Wow, thank you so much! Reviews like this make our day and show us why we do what we do! Thanks again from the entire Hill Kelly Dodge Chrysler Jeep team!

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