Michael Stepp | Page 28

Car Buying My Husband and I drove all the way to Mission Viejo from Redlands for a specific used vehicle I was interested in at this dealership. An appointment w My Husband and I drove all the way to Mission Viejo from Redlands for a specific used vehicle I was interested in at this dealership. An appointment was made with Michael over the phone and the vehicle was already outside when we arrived. We were greeted right away and our sales associate was Alex West. He was knowledgable about the vehicle and was more than accommodating for our test drive. During and throughout our buying process, both Alex and the dealership staff were professional and non-pushy. Each staff member took the time to offer us refreshments and made sure we were comfortable. I was very hesitant to drive all that way for a purchase that may not have panned out, but it was well worth our long drive. All the staff members were very welcoming and sincere. The location is beautiful and the dealership itself is very well kept, clean, and comfortable. My car runs like a dream and we couldn't have asked for a better process. I usually dread purchasing vehicles, but this dealership and Alex made it worthwhile and easy. I highly recommend Mission Viejo Acura and if you are looking for a great salesperson, Alex West is your guy. Thank you!!! More

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First Acura - great service My wife decided to lease an MDX and Mission Viejo had a model we liked. Michael was very courteous and answered all our questions. Financing personne My wife decided to lease an MDX and Mission Viejo had a model we liked. Michael was very courteous and answered all our questions. Financing personnel was also very courteous and helpful. I'd recommend Mission Viejo for anyone looking to lease or purchase an Acura. More

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Quick and Easy From our initial internet contact to finalizing our lease agreement on our 2019 Acura RDX in person, every detail was handled with competence and resp From our initial internet contact to finalizing our lease agreement on our 2019 Acura RDX in person, every detail was handled with competence and respect. Finance was a breeze and vehicle delivery was prompt. Very friendly family environment. More

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Awesome experience Thanks Mike great service and patience - Veronica was patient, thorough, and friendly Thank you both truly appreciate it!! You’re both awesome Thanks Mike great service and patience - Veronica was patient, thorough, and friendly Thank you both truly appreciate it!! You’re both awesome Happy with Acura Mission Viejo !! More

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Amazing customer service If there were more than 5 stars to give me I would in a heartbeat. They were all amazing! I can’t thank Michael and Safue enough for all their help. M If there were more than 5 stars to give me I would in a heartbeat. They were all amazing! I can’t thank Michael and Safue enough for all their help. My very first car and they made it so easy and fast! More

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Mike Stepp is awesome!! Mike made car purchasing experience stress free. Great guy!! I would recommend to my friends and family who are looking for an honest sales guy. Mike made car purchasing experience stress free. Great guy!! I would recommend to my friends and family who are looking for an honest sales guy. More

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