Michael Stepp | Page 27

Happy repeat customer I was very happy with my experience at Mission Viejo ACURA. I was able to do almost everything over the phone and online so it was a quick stop at the I was very happy with my experience at Mission Viejo ACURA. I was able to do almost everything over the phone and online so it was a quick stop at the dealership for the paperwork. Thanks to Steve, Mike, Dave and Safue for excellent service! More

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Best experience ever Michael Stepp, our sale representative, was extremely knowledgeable and patient. In the end, I purchased a SUV at a great price with absolutely no reg Michael Stepp, our sale representative, was extremely knowledgeable and patient. In the end, I purchased a SUV at a great price with absolutely no regrets More

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Excellent buying experience I must say we had an excellent experience from the time we walked in thanks to our sales consultant Michael Stepp. We appreciate MV Acura’s commitment I must say we had an excellent experience from the time we walked in thanks to our sales consultant Michael Stepp. We appreciate MV Acura’s commitment to our needs and the entire staff for their professionalism. Thanks again Michael! More

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Good buying experience, third dealers the charm. I reached out to three dealerships during my search. The first could not bring themselves to give me a quote on different trims. When I told them I di I reached out to three dealerships during my search. The first could not bring themselves to give me a quote on different trims. When I told them I didn't want to work with them because of it, they bombarded me with emails, texts, and calls saying they would 'quote their whole lot if necessary'...while still failing to provide the one quote I was looking for. Actually went in person to see another dealer because they were local and had good reviews. Kept being reassured their price was the best and my expected price was not reality. Felt like I was laughed out for my ask. MV was my next stop - a little farther but worth it. Felt like a 180 from the other place. Friendly not sleazy; James, Joey, Mike and Safue all helped me feel comfortable and not pushed. I gave them my ask, and while they didn't hit it they did come close. Even if I had tried to ping the previous dealer and they beat, I'd rather pay a little bit more for the professionalism and service I received here. Thanks guys. More

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Painless and no pressure. Everyone treated me well and the whole experience was pleasant. My salesman, Michael, took time to answer my questions and explain all the features of Everyone treated me well and the whole experience was pleasant. My salesman, Michael, took time to answer my questions and explain all the features of my car. More

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Great Experience Turned in my lease and got a new MDX! The service was phenomenal! So genuine, informative, and pleasant to work with. No pressure at all. Great exper Turned in my lease and got a new MDX! The service was phenomenal! So genuine, informative, and pleasant to work with. No pressure at all. Great experience and will be coming back for hassle free maintenance. More

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Great service Mike was extremely helpful in meeting each of our needs and scheduling an individualized appointment to finalize any documents. I would definitely rec Mike was extremely helpful in meeting each of our needs and scheduling an individualized appointment to finalize any documents. I would definitely recommend looking to Mission Viejo Acura for any of your needs. More

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Excellent Service We bought 2014 Acura MDX from your dealership yesterday. Our salesperson Michael made us feel like home. He was extremely helpful in every facets of t We bought 2014 Acura MDX from your dealership yesterday. Our salesperson Michael made us feel like home. He was extremely helpful in every facets of the sale. I would like to thank him and Veronica from finance department. I can easily recommend your dealership to anyone due to the fact that I received great customer service from Michael and Veronica. More

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Very Satisfied Michael was extremely helpful from the get go as was the entire staff here at mission Viejo Acura. Thank you to Safue he made the financial end of thi Michael was extremely helpful from the get go as was the entire staff here at mission Viejo Acura. Thank you to Safue he made the financial end of this purchase very comfortable. More

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Low key and surprisingly pleasant experience. Both Louay Awad and Michael Stepp were pleasant, conversant, calm and helpful. There were no high pressure sales techniques and the explanation of the Both Louay Awad and Michael Stepp were pleasant, conversant, calm and helpful. There were no high pressure sales techniques and the explanation of the RDX's functions were meticulous. More

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