Michael Thorn
Michael Thorn at Performance Buick GMC

Michael Thorn | Page 11

Service Manager

Performance Buick GMC

1247 NJ-10
Cedar Knolls, NJ 07927

Contact Me
4.8
349 Reviews

Dealership Experience

5 yrs, 1 mo

Industry Experience

10 yrs, 6 mos

Languages Spoken

English English

4.8

349 Reviews

Write a Review

349 Reviews of Michael Thorn

March 08, 2025

Dealership Rating
Employee Rating

Friendly, helpful service department. They have the best deal for oil changes. Quick service comfortable waiting area. No pressure service. More

by alecat22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Furbeck

Mar 08, 2025

Performance Buick GMC responded

Thank you so much for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

March 07, 2025

Dealership Rating
Employee Rating

Mike, Steve and Norm at Performance is always great to work with. Would highly recommend them More

by sethholl008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2025

Performance Buick GMC responded

Thank you, Seth, for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with Mike, Steve and Norm. We appreciate your business and wish you many safe miles!

March 04, 2025

Dealership Rating
Employee Rating

Always great service and a very nice team. They got a big job completed in less than a day More

by jameshyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Norman

Mar 05, 2025

Performance Buick GMC responded

Thank you, James, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

February 26, 2025

Dealership Rating
Employee Rating

Excellent service and communication through out the process and very knowledgeable. Highly recommend to friends and family. More

by ahmedA_0504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwight Phillips, Jacob Stevenson , Norman Hoyt

February 24, 2025

Dealership Rating
Employee Rating

I purchased a vehicle in 2020 and was advised I would have lifetime free oil changes. After 3 years, upon a service visit for an oil change, I was informed the dealership was no longer honoring the life More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 24, 2025

Dealership Rating
Employee Rating

Very efficient, knowledgeable, courteous, polite, and overall great customer service. Very thorough with explanations. Awesome More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

February 21, 2025

Dealership Rating
Employee Rating

Service Center always very helpful and courteous. Notifying me in a timely manner when parts arrive More

by GWILSON3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2025

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

February 20, 2025

Dealership Rating
Employee Rating

Excellent staff, on-time performance I’ve never had an issue in the 2-years I’ve been a customer. More

by GKRAUTMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2025

Performance Buick GMC responded

It is our pleasure to hear about your positive experiences with our team. Thank you for the great review and for being a part of the Performance family. We appreciate your loyalty and look forward to seeing you again in the future!

February 19, 2025

Dealership Rating
Employee Rating

Very pleased with the entire team at Performance GMC Cedar Knolls. Didn’t miss a thing. Thanks so much! More

by Emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve in service,

Feb 20, 2025

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

February 06, 2025

Dealership Rating
Employee Rating

Friendly, efficient, comfort, felt cared for, dealership was clean, work done in a timely basis More

by MICHAELADECARLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2025

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

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