Michael Thorn
Michael Thorn at Performance Buick GMC

Michael Thorn | Page 25

Service Manager

Performance Buick GMC

1247 NJ-10
Cedar Knolls, NJ 07927

Contact Me
4.8
349 Reviews

Dealership Experience

5 yrs, 1 mo

Industry Experience

10 yrs, 6 mos

Languages Spoken

English English

4.8

349 Reviews

Write a Review

349 Reviews of Michael Thorn

March 26, 2023

Dealership Rating
Employee Rating

Mike is always quick to respond and communicates very well. I always feel taken care of when I drop my car off. More

by TLEE811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2023

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Mike and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

March 25, 2023

Dealership Rating
Employee Rating

Purchased used vehicle from Performance on 3/6/23 and I have had to bring it in 3 times for a transmission leak that was also supposed to be addressed by them prior to me buying the vehicle. So four repair More

by markmassarano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 21, 2023

Dealership Rating
Employee Rating

Dealer called about scheduling an appointment for a recall which I did. Added an oil change. Very efficient polite service. More

by ROGE37
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Vaz, Marina

Mar 22, 2023

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

March 21, 2023

Dealership Rating
Employee Rating

They determined what my transmission issue was, laid out all the details and fixed it promptly. More

by KKENN74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2023

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

March 18, 2023

Dealership Rating
Employee Rating

Clean,courteous,professional. Pleasant environment. Staff was organized and cared about resolving your automotive issues. More

by Moe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Papol, Luis Vaz

Mar 18, 2023

Performance Buick GMC responded

Thank you, Moe, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

March 16, 2023

Dealership Rating
Employee Rating

What can I say about these guys? THEY ARE ONE OF THE MOST SOLID TEAMS I KNOW!! These guys know what they are doing. Kevin DiPiano and George should be very proud of these guys. More

by EXUXG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Papol, Luis Vaz

Mar 16, 2023

Performance Buick GMC responded

Thank you so much for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Matthew, Michael and Luis. We are grateful for your business and wish you many safe miles!

March 15, 2023

Dealership Rating
Employee Rating

Always courteous, friendly service. Comfortable waiting area. Technicians take care to perform all services requested. More

by DEEFETZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Vaz, Alex Kasper

Mar 16, 2023

Performance Buick GMC responded

Thank you so much for the great review. We are happy to hear about your positive experience with our service team. Please drive safely and come back to see us again in the future!

March 08, 2023

Dealership Rating
Employee Rating

Mike from service was great, he worked with me to pick up my truck so I wasn’t inconvenienced and communicated with me while it was there. 5 star service. More

by JVERDICCHIO79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2023

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Mike and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

March 04, 2023

Dealership Rating
Employee Rating

Communication with Mike is always the best. I know when I drop my car off he is detailed with any request I have and communicates it to his team. More

by TLEE811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2023

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Mike and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

February 27, 2023

Dealership Rating
Employee Rating

polite staff front to back, service dept goes above and beyond, location is very convenient More

by john@freightsystems-nj.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gauthier, Chris Wells , Matthew Papol, Luis Vaz

Mar 02, 2023

Performance Buick GMC responded

Thank you, John, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

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