Michael Thorn
Michael Thorn at Performance Buick GMC

Michael Thorn | Page 28

Service Manager

Performance Buick GMC

1247 NJ-10
Cedar Knolls, NJ 07927

Contact Me
4.8
349 Reviews

Dealership Experience

5 yrs, 1 mo

Industry Experience

10 yrs, 6 mos

Languages Spoken

English English

4.8

349 Reviews

Write a Review

349 Reviews of Michael Thorn

January 01, 2023

Dealership Rating
Employee Rating

It was easy to work with. The process was smooth and people were good to work with. More

by stevepenney123
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Forest

Jan 02, 2023

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

January 01, 2023

Dealership Rating
Employee Rating

I had taken my truck to aamco in Morristown and they said I need a whole new engine - thought that was crazy - so to it to the dealership - they had it fixed in 1 day - sensor replacement and hose replacemen More

by HBCETUTTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Papol, Luis Vaz

Jan 02, 2023

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

December 29, 2022

Dealership Rating
Employee Rating

Mike is one of the most professional, yet pleasant and customer-friendly, patient service representatives I have experienced over the years coming to Performance and Norman Gale prior. When I needed to ge More

by skyvisions
Recommend Dealer
Yes

Other Employees Tagged: Diana helped right away, and of course, the mechanics assigned were excellent. Great teamwork.

Dec 29, 2022

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experiences with Mike, Diana and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

December 24, 2022

Dealership Rating
Employee Rating

They are helpful always and friendly l like to go there Everyone smile Good service thank you very much More

by ERDOGANH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Papol, Luis Vaz

Dec 26, 2022

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experiences with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

December 20, 2022

Dealership Rating
Employee Rating

Performance Buick is efficient and fast. The staff is also friendly and very helpful to customers. More

by MARITA50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2022

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

December 17, 2022

Dealership Rating
Employee Rating

My first time here and the service was excellent. Luis is fantastic! He was the primary service rep who worked with me, but when I first stopped in to simply make the appointment I spoke with Matt, w More

by Dee Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Papol, Luis Vaz

Dec 19, 2022

Performance Buick GMC responded

Thank you, Dee, for the great review. It is our pleasure to hear about your positive experience with Luis, Matt, Mike and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

December 15, 2022

Dealership Rating
Employee Rating

Quick, efficient and professional. Total ease with service. Will return again and use department again. More

by mnestle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Papol, Luis Vaz

Dec 16, 2022

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely!

December 06, 2022

Dealership Rating
Employee Rating

Great to deal with. Very responsive no pressure but great product. Mark made buying a car easy. More

by Stevewilliamsnj
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Peggy Sensale, Chris Wells , Mark Bilhuber, Robert Heunemann

Dec 06, 2022

Performance Buick GMC responded

It is our pleasure to hear about your positive experience with Mark. Thank you for the great review and for being a part of the Performance family. We look forward to seeing you again in the future!

December 05, 2022

Dealership Rating
Employee Rating

Great service team…. would’ve given the whole dealership a 5 except it took a number of trips/service appointments to solve the mechanical problem(s). More

by DAVIDSONR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Vaz

Dec 06, 2022

Performance Buick GMC responded

Thank you, David, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your patience as we determined the solution to the problem. We are grateful for your business and look forward to seeing you again. Until then, drive safely!

November 30, 2022

Dealership Rating
Employee Rating

Michael Thorn was professional and helpful in providing us information about the servicing of our car for the recall. More

by janiapodtag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2022

Performance Buick GMC responded

Thank you so much for the great review. It is our pleasure to hear about your positive experience with Michael and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

...
28
...

Dealership Inventory (224 Vehicles)

used 2026 Chevrolet Tahoe car, priced at $87,222
2026 Chevrolet Tahoe
used
Lakeshore Blue Metallic exterior
Automatic
Four-wheel Drive
new 2026 GMC Yukon car, priced at $102,710
2026 GMC Yukon
new
Glacier White Tricoat exterior
Automatic
Four-wheel Drive
used 2026 Chevrolet Silverado 3500 car, priced at $61,065
2026 Chevrolet Silverado 3500
used
Lakeshore Blue Metallic exterior
Automatic
Four-wheel Drive
new 2026 Buick Enclave car, priced at $57,200
2026 Buick Enclave
new
Iridescent White Tricoat exterior
Automatic
All-wheel Drive
new 2026 Buick Envision car, priced at $47,350
2026 Buick Envision
new
Quartz Blue Metallic exterior
Automatic
All-wheel Drive
used 2024 Chevrolet Colorado car, priced at $36,543
2024 Chevrolet Colorado
used
Black exterior
Automatic
Four-wheel Drive