Dealership Experience
5 yrs, 1 mo
Industry Experience
10 yrs, 6 mos
Languages Spoken
English
349 Reviews
Write a Review349 Reviews of Michael Thorn
January 01, 2023
I had taken my truck to aamco in Morristown and they said I need a whole new engine - thought that was crazy - so to it to the dealership - they had it fixed in 1 day - sensor replacement and hose replacemen I need a whole new engine - thought that was crazy - so to it to the dealership - they had it fixed in 1 day - sensor replacement and hose replacement! Great job More
Other Employees Tagged: Matthew Papol, Luis Vaz
December 29, 2022
Mike is one of the most professional, yet pleasant and customer-friendly, patient service representatives I have experienced over the years coming to Performance and Norman Gale prior. When I needed to ge customer-friendly, patient service representatives I have experienced over the years coming to Performance and Norman Gale prior. When I needed to get the car in, as a slow leak in a tire developed over Christmas, he and the staff made sure to schedule me within 24hours. When I needed an alignment refined, I was in the same day I called. A big thank you. More
Other Employees Tagged: Diana helped right away, and of course, the mechanics assigned were excellent. Great teamwork.
December 17, 2022
My first time here and the service was excellent. Luis is fantastic! He was the primary service rep who worked with me, but when I first stopped in to simply make the appointment I spoke with Matt, w Luis is fantastic! He was the primary service rep who worked with me, but when I first stopped in to simply make the appointment I spoke with Matt, who was also fantastic. And Mike helped me over the phone and he was extremely pleasant to work with, as well! Really a great staff here. They are extremely knowledgeable and friendly, and take quick action to resolve the issue. It’s very clean and well kept inside, too. I will definitely be coming here from now on. More
Other Employees Tagged: Matthew Papol, Luis Vaz
December 06, 2022
Great to deal with. Very responsive no pressure but great product. Mark made buying a car easy. Very responsive no pressure but great product. Mark made buying a car easy. More
Other Employees Tagged: Peggy Sensale, Chris Wells , Mark Bilhuber, Robert Heunemann
December 05, 2022
Great service team…. would’ve given the whole dealership a 5 except it took a number of trips/service appointments to solve the mechanical problem(s). would’ve given the whole dealership a 5 except it took a number of trips/service appointments to solve the mechanical problem(s). More
Other Employees Tagged: Luis Vaz
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