Michael Thorn
Michael Thorn at Performance Buick GMC

Michael Thorn | Page 27

Service Manager

Performance Buick GMC

1247 NJ-10
Cedar Knolls, NJ 07927

Contact Me
4.8
349 Reviews

Dealership Experience

5 yrs, 1 mo

Industry Experience

10 yrs, 6 mos

Languages Spoken

English English

4.8

349 Reviews

Write a Review

349 Reviews of Michael Thorn

January 29, 2023

Dealership Rating
Employee Rating

Michael did a great job explaining the service process. I asked him about how long the service would take, and he was very accurate. He also answered all the questions I had about the vehicle, explaini More

by cb
Recommend Dealer
Yes
Jan 30, 2023

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Michael and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 28, 2023

Dealership Rating
Employee Rating

Fast Friendly Professional Efficient and knowledgeable service. Clean and wonderful waiting room with water& coffee. More

by lydialebron4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Papol, Luis Vaz

Jan 29, 2023

Performance Buick GMC responded

Thank you, Lydia, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 28, 2023

Dealership Rating
Employee Rating

Michael handled my service appointment quickly and offered to have me shuttled to work or to wait and work at an empty desk while I waited. More

by vcarangelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2023

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Michael and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 15, 2023

Dealership Rating
Employee Rating

I always feel secure that my car’s care will be better than satisfactory. The quality of work and parts assure me that the job was done right. The waiting area and show room are very clean, so I don’t min More

by skyvisions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2023

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 07, 2023

Dealership Rating
Employee Rating

The service department is very professional staff. Waiting room and the dealership showroom is beautiful. There is always coffee and water, nice magazines to help pass the time. More

by dilip76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Papol, Luis Vaz

Jan 09, 2023

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 06, 2023

Dealership Rating
Employee Rating

Fast, friendly and knowledgeable service team. Thanks for you help and getting things set right. More

by stevenhepler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2023

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 05, 2023

Dealership Rating
Employee Rating

Never disappointed in quality of service, time to get the car in, several times short notice from me. More

by skyvisions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mechanics and car washer.

Jan 06, 2023

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 04, 2023

Dealership Rating
Employee Rating

The service department did an outstanding job. Could not have been more pleased. Thank You More

by SOLSON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2023

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 04, 2023

Dealership Rating
Employee Rating

Experience was very easy and very professional. Everything was communicated clearly and was very satisfactory. More

by rjhenn5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Heunemann, Luis Vaz

Jan 04, 2023

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

January 04, 2023

Dealership Rating
Employee Rating

I had a great experience buying my first car! Looking forward to a continued relationship and definitely earned my business! More

by rjhenn5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Wells, William Sharpe , Hector Colon, Luis Vaz

Jan 04, 2023

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

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