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Michael Tufano
Michael Tufano | Page 13
Service Advisor
Chapman Ford Lancaster
1485 Manheim Pike
Lancaster, PA 17601
207 Reviews
Dealership Experience
8 yrs, 6 mos
Industry Experience
8 yrs, 6 mos
207 Reviews of Michael Tufano
October 03, 2019
Great Experience It was an easy process from checking in to checking out. I would recommend Chapman Ford to anyone who asks. The entire service team was friendly and c It was an easy process from checking in to checking out. I would recommend Chapman Ford to anyone who asks. The entire service team was friendly and courteous. Thank You More
by mtufano0
Verified CustomerOther Employees Tagged: Jerry Deshong , Kyle Ackerman
October 02, 2019
Good Service very good service and helpful person there i always take my car there for service they are very quick and very clean they take care of you there very good service and helpful person there i always take my car there for service they are very quick and very clean they take care of you there More
by henrychv
October 02, 2019
Review I use the express often, Michael always shoots me straight regarding realistic timelines based on how busy the service dept is. Always finds a way to I use the express often, Michael always shoots me straight regarding realistic timelines based on how busy the service dept is. Always finds a way to get me through that day even if I need to come back. To many dealers lie to you, take your vehicle and your stuck at dealer for hours, just for a oil change service. More
by bmathias
September 20, 2019
Great new building, including waiting room, service reception, etc. service was completed in the amount of time predicted. Thorough summary of the service new building, including waiting room, service reception, etc. service was completed in the amount of time predicted. Thorough summary of the service and the cars current health. More
by je.fr.everhart
Other Employees Tagged: Jerry Deshong , Kyle Ackerman, Chris Evangelista, Scott McCann, Beth Shearer
September 16, 2019
Brakes Very thankful you fit me in since i was on vacation and live over 4 hours away, a little shocked on the labor priced of 149 dollars an hour (over 800 Very thankful you fit me in since i was on vacation and live over 4 hours away, a little shocked on the labor priced of 149 dollars an hour (over 800 dollars in labor for 6.5 hours) Mike T. Was very friendly and helpful. More
by edjaw
September 14, 2019
Service Dept. The service dept. was very accommodating, I did not have an appointment but the checked my problem while I waited. I did have an appointment for my The service dept. was very accommodating, I did not have an appointment but the checked my problem while I waited. I did have an appointment for my cars inspection, but a conflict arose and they were able to schedule my inspection at a earlier date to suit my schedule. More
by glsum
September 07, 2019
Easy appointment Service with Chapman Ford was great. It was very easy. Pulling in and going right up to the service desk and dropping off my truck was simple. Service with Chapman Ford was great. It was very easy. Pulling in and going right up to the service desk and dropping off my truck was simple. More
by affusojo
September 06, 2019
Great customer service The customer service level here is amazing. Very professional at all times. Service waiting area was great for getting my work done while i waited f The customer service level here is amazing. Very professional at all times. Service waiting area was great for getting my work done while i waited for the service to be completed. More
by Joellescholl1
September 06, 2019
Grate service department. The service department was very friendly and knowledgeable. They meet all my needs in a very timely fashion. Would send all my friends and family to C The service department was very friendly and knowledgeable. They meet all my needs in a very timely fashion. Would send all my friends and family to Chapman of Lancaster. More
by danmalloy30
Other Employees Tagged: Jerry Deshong , Kyle Ackerman, Chris Evangelista, Scott McCann
September 02, 2019
Mike T My advisor Mike was very quick and efficient in getting us in and out. He was also very kind to me and my daughter and very easy to work with. My advisor Mike was very quick and efficient in getting us in and out. He was also very kind to me and my daughter and very easy to work with. More
by Merced Family
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