I was born and raised in the Windy City (Chicago). Moved to SoCal in 1986 and now a new resident of Arizona. My wife of 26 years and I enjoy playing golf. We have a son, 24 years old, who resides and works in Portland, Oregon. We have two Shitzu’s, Sami and Momo. I’ve been on the aftersales part of the auto industry for going on 37 years. I started with the awesome Volvo brand in 1992, the inception of the 850 model. Been witness to a lot of transition, Volvo is the worlds safest vehicle and continues to be the leader of safety technology.
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Write a Review96 Reviews of Michael Uchida
June 25, 2026
Michael did a great job, and make sure our first visit to the Volvo Service Center was a positive experience. Definitely will be back when it’s time for our next service. the Volvo Service Center was a positive experience. Definitely will be back when it’s time for our next service. More
June 24, 2026
Jake did a great job keeping me appraised of progress and repair recommendations. He also listened to my concerns for a console delamination and worked with management and Volvo to have it repaired even tho repair recommendations. He also listened to my concerns for a console delamination and worked with management and Volvo to have it repaired even though it was out of warranty. More
Other Employees Tagged: Jacob Davidson
June 20, 2026
pretty good. was taken care of and they honored my request for no car wash. was impressed. was taken care of and they honored my request for no car wash. was impressed. More
Other Employees Tagged: Annabelle Eisenhauer, Jacob Davidson, Robert Walker
June 19, 2026
I have had my Volvo for 3 weeks, so i was a bit nervous scheduling its first service. Michael was fantastic. He was professional, personable, and easy to work with. I had ordered the valet service, and Jos scheduling its first service. Michael was fantastic. He was professional, personable, and easy to work with. I had ordered the valet service, and Joshua was my driver. He was professional and genuinely friendly. The tech, Akbar (if i remember correctly), did an absolutely bang-up job on my car. Couldn't be happier with the service! More
Other Employees Tagged: Joshua (Valet driver), Akbar (Technician)
June 15, 2026
I was experiencing an intermittent problem with the air-conditioner, the team at Gilbert Volvo did an exceptional job at isolating the root issue, repairing the air-conditioning system, There was a pr air-conditioner, the team at Gilbert Volvo did an exceptional job at isolating the root issue, repairing the air-conditioning system, There was a problem with an additional component in the air-conditioning system which was not included in the original quote, the service manager, Annabelle explained the situation to me in detail and came up with a financial resolution that I was very pleased with... Michael my service agent did a outstanding job of keeping me informed. I highly recommend Volvo of Gilbert service department!!! Herb R More
Other Employees Tagged: Annabelle Eisenhauer
June 14, 2026
Beautiful offices and waiting room. Jacob visited me in the waiting room, letting me know status of the computer results, advised me they were all covered buy the warranty and there wou Jacob visited me in the waiting room, letting me know status of the computer results, advised me they were all covered buy the warranty and there would be no cost to me. He also kept me informed of the status of the repairs. Excellent service appointment. More
Other Employees Tagged: Annabelle Eisenhauer, Jacob Davidson
June 12, 2026
Michael is the best! Communicates everything that’s going on with the car, he’s very efficient, communicates well and I always feel my car is in the best hands! Communicates everything that’s going on with the car, he’s very efficient, communicates well and I always feel my car is in the best hands! More

