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Michael Valera
Michael Valera at Hollywood Kia
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Michael Valera | Page 22

Service Advisor

Hollywood Kia

6011 Pembroke Rd
Hollywood, FL 33023

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4.4
231 Reviews
4.4

231 Reviews

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231 Reviews of Michael Valera

February 26, 2022

Dealership Rating
Employee Rating

Mike is #1. The best guy you talk to if you need help or assistance More

by DANIELTRAN0926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Feb 27, 2022

Hollywood Kia responded

Daniel, Thank you so much for your excellent review! We are so glad that Mike had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Hollywood Kia. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

February 21, 2022

Dealership Rating
Employee Rating

Slow service,took three days to get replacement car keys for a price of $ 500 wich shows disrespect and the tendency to rip off the customers. More

by Vladimir Cernasov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Helpful
Report | Print
Mar 07, 2022

Hollywood Kia responded

Providing a positive experience is our top priority, Vladimir, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

February 18, 2022

Dealership Rating
Employee Rating

I love how quick the service was and how efficiently the guy who helped got to me! More

by FRANCESCA151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Feb 18, 2022

Hollywood Kia responded

Thank you, Francesca! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

February 16, 2022

Dealership Rating
Employee Rating

Good service. On time. Very efficient. Polite. Good attention. Good facilities. Nice staff. Car was cleaned More

by JOSEANDRES0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Feb 17, 2022

Hollywood Kia responded

Thank you, Jose! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hollywood Kia! wecare@hollywoodkia.com

February 15, 2022

Dealership Rating
Employee Rating

I like the customer service got my car back to me a respect time frame More

by Chiquita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lopez, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA , Gerard De La Rosa, Raquel Galeano

Helpful 1
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Feb 15, 2022

Hollywood Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

February 07, 2022

Dealership Rating
Employee Rating

Hollywood kia has a very nice staff. Location was well kept. I felt embarassed coming to Kia with my beat up vehicle and I did not feel any judgement from anyone lol. Keep up the great job. More

by S.NELSON_SN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lopez, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA , Gerard De La Rosa, Raquel Galeano

Helpful
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Feb 08, 2022

Hollywood Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hollywood Kia. wecare@hollywoodkia.com

February 03, 2022

Dealership Rating
Employee Rating

The service was wonderful and the people were highly competent and friendly. I would recommend it to others. More

by MITCHSLUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lopez, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA , Gerard De La Rosa, Raquel Galeano

Helpful
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Feb 03, 2022

Hollywood Kia responded

Mitch, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! wecare@hollywoodkia.com

February 01, 2022

Dealership Rating
Employee Rating

I had a great experience at Hollywood Kia maintenance department. They delivered my car within the time they promised and it was MUCH cleaner than when I brought it in for service… Thanks! More

by 26JUNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Feb 01, 2022

Hollywood Kia responded

Thank you for choosing Hollywood Kia. We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

January 31, 2022

Dealership Rating
Employee Rating

I walk and immediately got help from all the associates and the massage chair and snacks were top tier too . Overall great customer service! More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lopez, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA , Gerard De La Rosa, Raquel Galeano, Haysel Ramirez

Helpful
Report | Print
Jan 31, 2022

Hollywood Kia responded

Sam, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

January 31, 2022

Dealership Rating
Employee Rating

Great service, not long of a wait and the gentlemen that helped me was great. More

by GENESISJONES1014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lopez, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA , Gerard De La Rosa, Raquel Galeano, Haysel Ramirez

Helpful
Report | Print
Jan 31, 2022

Hollywood Kia responded

Genesis, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. wecare@hollywoodkia.com

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