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Michael Valera
Michael Valera at Hollywood Kia
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Michael Valera | Page 23

Service Advisor

Hollywood Kia

6011 Pembroke Rd
Hollywood, FL 33023

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4.3
228 Reviews
4.3

228 Reviews

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228 Reviews of Michael Valera

January 21, 2022

Dealership Rating
Employee Rating

Service center was very helpful and got me in quickly with my scheduled appointment. Everyone who I interacted with was friendly and helpful. More

by ALEX.BIRCHEAT4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Jan 22, 2022

Hollywood Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help. wecare@hollywoodkia.com

January 19, 2022

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Employee Rating

Very easy to set up an appointment, nice area to wait in with free wifi and coffee. More

by ALEEGOOSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Jan 20, 2022

Hollywood Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

January 17, 2022

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Employee Rating

Personnel is very polite, service was done fast ! My service rep Michael was very amicable and answered all my questions More

by JEANNELL_QUIROZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Jan 18, 2022

Hollywood Kia responded

It's great to hear that Michael was able to help you out, Jeannell. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Hollywood Kia! wecare@hollywoodkia.com

January 13, 2022

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Employee Rating

Very busy dealership. They seemed to care and be very helpful. I’ve asked multiple times for the dealership to put a screw in my plate and they still haven’t. It’s very frustrating when I pay a lot of mo More

by CHELSEYSMITH193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Christopher Lopez, Tevin Carter, Yitzhakc Ramirez, Christopher Watson , Gerard De La Rosa, Raquel Galeano, Haysel Ramirez

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Jan 30, 2022

Hollywood Kia responded

Chelsey, we are sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. wecare@hollywoodkia.com

January 10, 2022

Dealership Rating
Employee Rating

Michael at the service counter was very helpful. Quick turn around! Happy with my new breaks! More

by MACKENZIEPORTONE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lopez, Tevin Carter, Yitzhakc Ramirez, Christopher Watson , Gerard De La Rosa, Raquel Galeano, Haysel Ramirez

Helpful
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Jan 10, 2022

Hollywood Kia responded

MacKenzie, We are very happy to hear Michael provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

January 07, 2022

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Employee Rating

All was as described.Excellent personnel , good All was as described. Excellent personnel , good service. They are bilingual, important. The waiting room can improve. But it was okay comfortable! More

by Cesar martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lopez, Tevin Carter, Yitzhakc Ramirez, Christopher Watson , Gerard De La Rosa, Raquel Galeano, Haysel Ramirez

Helpful
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Jan 07, 2022

Hollywood Kia responded

Thank you so much for your excellent review, Cesar! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Hollywood Kia. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

January 06, 2022

Dealership Rating
Employee Rating

They were super fast and helpful. I will be going back for all my car services. More

by BIAELLY05
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lopez, Tevin Carter, Yitzhakc Ramirez, Christopher Watson , Gerard De La Rosa, Raquel Galeano, Haysel Ramirez

Helpful
Report | Print
Jan 06, 2022

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! wecare@hollywoodkia.com

January 04, 2022

Dealership Rating
Employee Rating

Advisors have great customer service. They did a great job servicing my vehicle. I would recommend! More

by KASSANDRA_SANTACRUZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Jan 04, 2022

Hollywood Kia responded

We appreciate your business and our team looks forward to serving you again soon! wecare@hollywoodkia.com

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