Michael Vasquez | Page 3

Super responsive. I was able to handle preliminary details on the phone. Was in and out in less than 2 1/2 hours. I was able to handle preliminary details on the phone. Was in and out in less than 2 1/2 hours. More

by mlv4902 Verified Customer Verified Customer

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We found the vehicle listed, titled as a Certified Pre-owned Cadillac. The price was fair and the vehicle was very enticing. We drove over 6 hours to take a look. The vehicle had some issues that made Pre-owned Cadillac. The price was fair and the vehicle was very enticing. We drove over 6 hours to take a look. The vehicle had some issues that made us question the certification process. Victor came and looked at the vehicle with us. As we discussed options and how to make the vehicle a good fit for us, it became apparent that this vehicle did not actually meet the requirements for being a Certified Pre-owned vehicle. An admitted error. Victor worked to make this an agreeable sale conditional on repair of these issues. We agreed to leave the vehicle there so that the issues could be corrected prior to taking possession of it. Unfortunately the vehicle was in the same state as we left it 4 days prior. None of the issues affected the drivability of the machine, but they were somewhat glaring for a premium luxury SUV. After much consideration and discussion with the team there over those 4 days, we acquiesced to taking the vehicle home with the expectation that the missing items would be shipped to us. Additionally, a repair of the passenger seat is to be scheduled in our local area since this could not be done at the dealer due to staffing availability. At this point we are still waiting for these tasks/conditions to be completed. We have placed our trust here. We love the truck. It is simply gorgeous. The items not yet addressed do dampen our enjoyment some. It is worth noting that the protective coating on the vehicle that was charged to us has yet to be applied. This is one of those things that is very difficult to verify unless witnessed first hand. We requested a full detail of the vehicle prior to our arrival, and pointed out the presence of leaves and mud in the driver and passenger side quarter panels when we left the vehicle on our initial visit. We were told that the vehicle did in fact get a full detail. That being said, I personally pulled several handfuls of muddy leaves out of the same areas I pointed out before. You may be reading this and wondering why we sealed the deal. We love the truck. Victor and Michael worked to make us feel heard and cared for. It would appear that there is a mismatch between the expectations of these men and the team on the ground. Ultimately we believe that Jarrett Gordon Lincoln Ford will make good on their promises. More

by ben.stevenson966 Verified Customer Verified Customer

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A very professional dealership with a no pressure car buying experience definitely recommend them to anybody looking to purchase new vehicle!! buying experience definitely recommend them to anybody looking to purchase new vehicle!! More

by grdangeli Verified Customer Verified Customer

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Repeat customer. All staff are friendly and straightforward. Natalie, Mike V., Vadym great to work with. Special thanks to Jeff Ryan with whom we worked last time and All staff are friendly and straightforward. Natalie, Mike V., Vadym great to work with. Special thanks to Jeff Ryan with whom we worked last time and reason we returned. More

by vapc Verified Customer Verified Customer

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Very responsive and professional. A pleasure to work with. They always strive to get the best deal and value to meet my needs. A pleasure to work with. They always strive to get the best deal and value to meet my needs. More

by GLOVERJOE Verified Customer Verified Customer

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Our salesman, Manuel ('Manny') Cefali, worked with us to provide the best deal for the truck we wanted and the process to close the deal was seamless. Everyone involved in the process was friendly and very provide the best deal for the truck we wanted and the process to close the deal was seamless. Everyone involved in the process was friendly and very helpful. Manny showed us all of the features and how to use the technology in the truck when we picked it up from the dealership, which was most helpful! We highly recommend this dealership! More

by cmcbride110 Verified Customer Verified Customer

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We had a great experiance with Chuck Watson and the team at Jarret Gordon Ford. at Jarret Gordon Ford. More

by James Verified Customer Verified Customer

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Fueron muy amable y atentos con nosotros. Nos explicaron cada papel. Dieron la milla extra 😁 Nos explicaron cada papel. Dieron la milla extra 😁 More

by yamilet29cordero Verified Customer Verified Customer

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Great dealership! The whole process was quick and easy. They found the Mustang we wanted where other dealerships did not. The whole process was quick and easy. They found the Mustang we wanted where other dealerships did not. More

by Gregg Rapacioli Verified Customer Verified Customer

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Manny did a great job helping find the perfect deal for the car I wanted - thank you! Will be my only car buying dealership for future purchases. the car I wanted - thank you! Will be my only car buying dealership for future purchases. More

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