Victor Guingona

They were terrific. Treat me well. I bought the extended warranty and they’ve been great about those issues as well and I’m happy. I highly recommend the dealer. Treat me well. I bought the extended warranty and they’ve been great about those issues as well and I’m happy. I highly recommend the dealer. More

by BARRY208 Verified Customer Verified Customer

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Job well done by all involved great experience will recommend cheers to Joe sales man he excelled recommend cheers to Joe sales man he excelled More

by apaincmail Verified Customer Verified Customer

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We found the vehicle listed, titled as a Certified Pre-owned Cadillac. The price was fair and the vehicle was very enticing. We drove over 6 hours to take a look. The vehicle had some issues that made Pre-owned Cadillac. The price was fair and the vehicle was very enticing. We drove over 6 hours to take a look. The vehicle had some issues that made us question the certification process. Victor came and looked at the vehicle with us. As we discussed options and how to make the vehicle a good fit for us, it became apparent that this vehicle did not actually meet the requirements for being a Certified Pre-owned vehicle. An admitted error. Victor worked to make this an agreeable sale conditional on repair of these issues. We agreed to leave the vehicle there so that the issues could be corrected prior to taking possession of it. Unfortunately the vehicle was in the same state as we left it 4 days prior. None of the issues affected the drivability of the machine, but they were somewhat glaring for a premium luxury SUV. After much consideration and discussion with the team there over those 4 days, we acquiesced to taking the vehicle home with the expectation that the missing items would be shipped to us. Additionally, a repair of the passenger seat is to be scheduled in our local area since this could not be done at the dealer due to staffing availability. At this point we are still waiting for these tasks/conditions to be completed. We have placed our trust here. We love the truck. It is simply gorgeous. The items not yet addressed do dampen our enjoyment some. It is worth noting that the protective coating on the vehicle that was charged to us has yet to be applied. This is one of those things that is very difficult to verify unless witnessed first hand. We requested a full detail of the vehicle prior to our arrival, and pointed out the presence of leaves and mud in the driver and passenger side quarter panels when we left the vehicle on our initial visit. We were told that the vehicle did in fact get a full detail. That being said, I personally pulled several handfuls of muddy leaves out of the same areas I pointed out before. You may be reading this and wondering why we sealed the deal. We love the truck. Victor and Michael worked to make us feel heard and cared for. It would appear that there is a mismatch between the expectations of these men and the team on the ground. Ultimately we believe that Jarrett Gordon Lincoln Ford will make good on their promises. More

by ben.stevenson966 Verified Customer Verified Customer

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Very easy to deal with and answered all my questions. Everyone was very professional and made the purchase a breeze. Everyone was very professional and made the purchase a breeze. More

by mmontecalvo Verified Customer Verified Customer

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They were great. Easy to work with. And promised exactly what they said they would. Easy to work with. And promised exactly what they said they would. More

by calebc6 Verified Customer Verified Customer

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A truly fantastic experience purchasing my new F350 super duty. We will return again and again to purchase our trucks from this establishment. duty. We will return again and again to purchase our trucks from this establishment. More

by kb.8six3 Verified Customer Verified Customer

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Mr. Ramka was very patient and willing to show me a great variety of models. He was very thoughtful of my family's needs through the whole process. variety of models. He was very thoughtful of my family's needs through the whole process. More

by wakeupchurch Verified Customer Verified Customer

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Unlike most of my previous experiences when shopping for a used car, I had a great experience at this dealership. Their pricing was transparent and upfront, they answered all my questions, and provided exce a used car, I had a great experience at this dealership. Their pricing was transparent and upfront, they answered all my questions, and provided excellent professional service. They also worked with me and gave me a great deal on a very nice car. I would not hesitate to buy from them again. Highly recommended. More

by sitpluto Verified Customer Verified Customer

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Easy and fast process from start to finish. And I got a great deal on a great vehicle. I will doing business with them again! And I got a great deal on a great vehicle. I will doing business with them again! More

by tothedropirrigation Verified Customer Verified Customer

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Very helpful with the process of buying this vehicle. Brandon brought the car to me to look at took pictures of my car for a trade ran the numbers for a price called me back Finnish the deal over phone a Brandon brought the car to me to look at took pictures of my car for a trade ran the numbers for a price called me back Finnish the deal over phone and. The brought the car back to me all the while I was working. Very easy to do More

by lkdavis24 Verified Customer Verified Customer

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