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Michael Vass
Michael Vass at Frank Leta Buick GMC

Michael Vass

Sales Manager - Finance Director

Frank Leta Buick GMC

511 S Kingshighway St
Cape Girardeau, MO 63703

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3.9
8 Reviews
3.9

8 Reviews

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8 Reviews of Michael Vass

December 06, 2025

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Employee Rating

The dealership has a good service dept. Convenient drop off and pleasant waiting area while a vehicle is getting serviced. More

by amyleigh72.as
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Pettit, Jeff Irby, Dani Tharnish, Allen Williams, Mike Bailey

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Dec 06, 2025

Frank Leta Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Leta Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

December 06, 2025

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Employee Rating

Dealer is very deceptive about their wording about the warranty on used vehicles. Not truthful More

by Dennis l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Irby, Dani Tharnish

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Dec 08, 2025

Frank Leta Buick GMC responded

Dennis, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 26, 2025

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Employee Rating

Service staff was very friendly and efficient. Waiting area was comfortable and provided snacks and drinks to help make the wait more pleasant. More

by krmoore15
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 26, 2025

Frank Leta Buick GMC responded

Thank you for choosing Frank Leta Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 20, 2025

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Employee Rating

The sales staff, Steven Galemore, was easy to work with. I think they made a great deal for all of us. The service department had our problem fixed in minutes. More

by WALKON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Irby, Dani Tharnish , Stephen Galemore

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Nov 20, 2025

Frank Leta Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Leta Buick GMC.

November 20, 2025

Dealership Rating
Employee Rating

The dealership has always been very good to me and I have sent many customers there way More

by johnkeistler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Irby, Mike Bailey

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Nov 20, 2025

Frank Leta Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Frank Leta Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else.

November 20, 2025

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Employee Rating

I have been very pleased with this service department. The best one I have used in a long time. They keep me informed and get my vehicle serviced promptly They meet me at my vehicle and are very friend More

by Debbiejman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Williams , Tracy, Tobias

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Nov 20, 2025

Frank Leta Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Frank Leta Buick GMC!

November 20, 2025

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Employee Rating

It was a pleasant experience. However, I wish the vehicle was cleaner when received. I still found trash in the back. When spending so much on a vehicle I expected a better “detai More

by bgardpig
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dani Tharnish

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Nov 21, 2025

Frank Leta Buick GMC responded

Thank you for your candid feedback. Please don't hesitate to reach out to us directly if you need any further assistance. We look forward to continuing to serve you in the future!

November 13, 2025

Dealership Rating
Employee Rating

30 day 3000 mile bumper to bumper a joke. After 5 weeks and 2000 miles no warranty on rotors More

by Dennis l
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jeff Irby, Dani Tharnish

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Nov 15, 2025

Frank Leta Buick GMC responded

Hello Dennis, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (573) 837-4191 at your earliest convenience to discuss how we can turn your experience into a positive one.

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