Michael Wemmer
Michael Wemmer at Heiser Toyota

Michael Wemmer | Page 9

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.9
153 Reviews
4.9

153 Reviews

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153 Reviews of Michael Wemmer

September 24, 2025

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Employee Rating

Very good customer service, exceeded my expectations. And they were super nice and friendly. I would definitely recommend them.! More

by Porsche
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 24, 2025

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 18, 2025

Dealership Rating
Employee Rating

Always takes care of my vehicle Heiser Toyota has always taken good care of my vehicle needs More

by Bgagnone3
Recommend Dealer
Yes

Other Employees Tagged: Michael Wemmer

Sep 18, 2025

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 15, 2025

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Nice clean and friendly environment. Awesome waiting area. Service was done in a timely manner and I love the video of my Toyota Venza getting service. Thank You Heiser! More

by Snuggs2008
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2025

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

August 26, 2025

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Mike was awesome. The most professional and honest with me the entire process. No complaints. More

by Chris Facine
Service Price Transparency
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Recommend Dealer
Yes
Aug 26, 2025

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

August 26, 2025

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I have dealt with Heiser for over 30 years and have been relatively pleased with my interactions with this dealership More

by bootyboo
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Service Communication
Recommend Dealer
Yes
Aug 26, 2025

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

August 26, 2025

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Excellent service and GREAT, friendly staff. . Wonder service experience. This was my first time I used their service department and was completely satisfied. More

by david_ringo_bridges
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2025

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

August 21, 2025

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Employee Rating

Michael did an excellent job and keeping me apprised of the service, the wait time as well as upcoming services to do More

by vobog77065
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 21, 2025

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

August 20, 2025

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Employee Rating

Heiser does a great job getting me in and out when my car is in for service. Mike explained everything very thoroughly and made sure that all my needs were met. Terrance did a great job with the video, showi More

by DrJay
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 20, 2025

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

July 31, 2025

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This toyota dealer gets things done at a timely manner and has good customer care. More

by TWIINVANG
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 31, 2025

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

July 29, 2025

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Employee Rating

Replied to my complaint about incomplete oil change. They replaced part. Mike and Joe K took care of my situation Sat 7/19/25 More

by markmill30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk

Jul 30, 2025

Heiser Toyota responded

Dear Mark, We are so glad we were able to come to a resolution with you on this! Thank you for your updated review and for giving us a second chance. We hope to see you again soon! Have a fantastic day!

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