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Tom Lowther

Overview Reviews (502) Inventory (118)

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Tom Lowther

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7

502 Reviews

Overview Reviews (502) Inventory (118)

4.7

502 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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502 Reviews of Tom Lowther

August 18, 2026

Dealership Rating

Employee Rating

I love Heiser Toyota. Have since 2007. Friendly, professional, and great service. If I ever need another car, they'll be my only stop. Have since 2007. Friendly, professional, and great service. If I ever need another car, they'll be my only stop. More

by LUEDCKE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 18, 2026 -

Heiser Toyota responded

Hearing that you’ll make us your only stop means a lot to our team. We’re glad our service department could provide welcoming, professional care for your Toyota RAV4. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

August 05, 2026

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Employee Rating

They are very good in fixing your car. I would go back to them. Yes Mary Ann has a very good staff. I would go back to them. Yes Mary Ann has a very good staff. More

by vivians1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nathaniel Jenkins, Kevin Cameron, Terrence Stamm

Aug 05, 2026 -

Heiser Toyota responded

We’re glad the service on your Toyota Highlander Hybrid met your expectations. Hearing you’d choose to return and your compliment on our staff means a lot to our service team. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 23, 2026

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Employee Rating

Very friendly and knowledgeable. Excellent service. I would reccomend anyone to purchase a vehicle at Heiser. Excellent service. I would reccomend anyone to purchase a vehicle at Heiser. More

by tommikul1

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Darrin Henry, Jakub Kania, Gary Jaros

Jul 23, 2026 -

Heiser Toyota responded

It’s great to know our team was both friendly and knowledgeable. Enjoy your new Toyota Camry, and thank you for recommending us to others. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 09, 2026

Dealership Rating

Employee Rating

Kevin greeted me outside, looked over my account, informed me about tech finds. AWESOME GUY informed me about tech finds. AWESOME GUY More

by spundnick

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Cameron

Jul 09, 2026 -

Heiser Toyota responded

Thank you for sharing your experience with Kevin as he reviewed your account and walked you through the tech features. We’re glad he made your Toyota Corolla service smooth. Feel free to reach out if there’s anything else you need. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

June 30, 2026

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Employee Rating

Nothing but the best. Problems are taken care of and service is the best. My go to. Problems are taken care of and service is the best. My go to. More

by gpeterson9770

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 30, 2026 -

Heiser Toyota responded

We appreciate you entrusting your Toyota Tundra to us. It’s great to know our team promptly handled the issues and provided outstanding service. We look forward to your next visit. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

June 12, 2026

Dealership Rating

Employee Rating

Very friendly staff. Easy to get an appointment. Tom is one of the nicest guys working in the service department !! Easy to get an appointment. Tom is one of the nicest guys working in the service department !! More

by RBWILKE

Verified Customer

Recommend Dealer

Yes

Jun 12, 2026 -

Heiser Toyota responded

We’re glad scheduling service for your Toyota Corolla Cross was effortless. Tom will be pleased to know his friendliness stood out during your visit. Thank you for trusting us with your vehicle, and we look forward to helping you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 21, 2026

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Employee Rating

Friendly staff, transparent pricing, quick paperwork, and excellent service made my dealership experience truly outstanding. excellent service made my dealership experience truly outstanding. More

by cortez19moore

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Darrin Henry

May 21, 2026 -

Heiser Toyota responded

Thank you for sharing your experience with our Toyota 4Runner service. We’re pleased the team’s friendly approach, clear pricing, and swift paperwork made everything seamless. We look forward to assisting you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 20, 2026

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Employee Rating

Great place great service ,took care of me on a Saturday last minute with no appointment last minute with no appointment More

by PURELIFE1985

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

May 20, 2026 -

Heiser Toyota responded

It’s wonderful to know we could fit in your Lexus ES 350 service on a Saturday without an appointment. Tom and our service team appreciate your five-star feedback. We look forward to helping you again soon. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 03, 2026

Dealership Rating

Employee Rating

After much research we purchased out new Toyota at Heiser. We are thoroughly pleased. Honest, straightforward, friendly, and topnotch employees throughout the dealership. We always bring our car back Heiser. We are thoroughly pleased. Honest, straightforward, friendly, and topnotch employees throughout the dealership. We always bring our car back for service knowing we will be treated fairly and kept informed about every aspect of what they are doing and the status of our car. More

by JOHNT10

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Wemmer

May 03, 2026 -

Heiser Toyota responded

It’s wonderful to hear that your new Toyota purchase and RAV4 Hybrid service have met your expectations. We’re glad our team’s honest and transparent service makes you feel fairly treated and keeps you informed at every step. We look forward to welcoming you back soon. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 03, 2026

Dealership Rating

Employee Rating

Excellent staff and service! After much research we purchased our car at Heiser and always bring it back for service. They explain what work is being done and anything that may n After much research we purchased our car at Heiser and always bring it back for service. They explain what work is being done and anything that may need looking at in detail. Honest, straightforward, friendly, and top-notch employees throughout the dealership. More

by JOHNT10

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Wemmer

May 03, 2026 -

Heiser Toyota responded

We’re delighted to hear our team could make the service on your Toyota RAV4 Hybrid clear and straightforward. It’s great to know you find our staff friendly and honest. We appreciate your continued trust and look forward to assisting you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

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