Tom Lowther
Tom Lowther at Heiser Toyota

Tom Lowther

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
498 Reviews
4.7

498 Reviews

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498 Reviews of Tom Lowther

June 14, 2026

Dealership Rating
Employee Rating

Súper atento y eficiente y muy educado exelente trabajador siempre ayudando y aclarando cualquier duda que tengas en la mejor de las maneras More

by cristianabreunoa044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny López

Jun 14, 2026

Heiser Toyota responded

We’re delighted our team provided attentive, efficient and polite service for your Toyota C-HR. It’s great to know we could clarify all your questions. We look forward to assisting you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

June 12, 2026

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Employee Rating

Very friendly staff. Easy to get an appointment. Tom is one of the nicest guys working in the service department !! More

by RBWILKE
Recommend Dealer
Yes
Jun 12, 2026

Heiser Toyota responded

We’re glad scheduling service for your Toyota Corolla Cross was effortless. Tom will be pleased to know his friendliness stood out during your visit. Thank you for trusting us with your vehicle, and we look forward to helping you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 21, 2026

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Friendly staff, transparent pricing, quick paperwork, and excellent service made my dealership experience truly outstanding. More

by cortez19moore
Recommend Dealer
Yes

Other Employees Tagged: Darrin Henry

May 21, 2026

Heiser Toyota responded

Thank you for sharing your experience with our Toyota 4Runner service. We’re pleased the team’s friendly approach, clear pricing, and swift paperwork made everything seamless. We look forward to assisting you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 20, 2026

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Great place great service ,took care of me on a Saturday last minute with no appointment More

by PURELIFE1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2026

Heiser Toyota responded

It’s wonderful to know we could fit in your Lexus ES 350 service on a Saturday without an appointment. Tom and our service team appreciate your five-star feedback. We look forward to helping you again soon. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 03, 2026

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Employee Rating

After much research we purchased out new Toyota at Heiser. We are thoroughly pleased. Honest, straightforward, friendly, and topnotch employees throughout the dealership. We always bring our car back More

by JOHNT10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Wemmer

May 03, 2026

Heiser Toyota responded

It’s wonderful to hear that your new Toyota purchase and RAV4 Hybrid service have met your expectations. We’re glad our team’s honest and transparent service makes you feel fairly treated and keeps you informed at every step. We look forward to welcoming you back soon. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 03, 2026

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Employee Rating

Excellent staff and service! After much research we purchased our car at Heiser and always bring it back for service. They explain what work is being done and anything that may n More

by JOHNT10
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Wemmer

May 03, 2026

Heiser Toyota responded

We’re delighted to hear our team could make the service on your Toyota RAV4 Hybrid clear and straightforward. It’s great to know you find our staff friendly and honest. We appreciate your continued trust and look forward to assisting you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

April 30, 2026

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Every person I’ve dealt with has been exceptional as well as their interaction with other customers. More

by resiw40987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Heiser Toyota responded

We appreciate you sharing this kind feedback about our team’s service. It’s great to know every interaction felt exceptional, and we look forward to assisting you with your Toyota again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

April 16, 2026

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Employee Rating

Excellent customer service. Very knowledgeable and helpful. Honest estimate of how long it would take to repair vehicle. More

by jeffery5764
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 07, 2026

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Appointment was easy to setup. Staff was friendly. They were able to get me in and out. More

by 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2026

Heiser Toyota responded

Thank you for sharing your experience. We’re glad scheduling your service was seamless and that Tom and our team provided friendly, efficient care. We appreciate you trusting us with your Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 03, 2026

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Employee Rating

I was helped as soon as I arrived and the service was completed promptly and I was back home in record time. More

by ELIZABETH.CHASCO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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