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Tom Lowther
Tom Lowther at Heiser Toyota

Tom Lowther

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
504 Reviews
4.7

504 Reviews

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504 Reviews of Tom Lowther

September 07, 2026

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Employee Rating

Good job and great customer service the advisor knows what he doing and manager Matt was great More

by chauncey.lovett
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Vincent Lor, Jessica Phillips, Lori Gong, Nathaniel Jenkins, Kevin Cameron

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Sep 07, 2026

Heiser Toyota responded

We’re glad our service advisor’s knowledge and our manager’s guidance ensured smooth service on your Chevrolet Tahoe. Your kind words mean a great deal to us. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

September 07, 2026

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Everyone was extremely helpful and courteous. It truly felt so welcoming and was a delightful experience! More

by elbozich
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Cameron

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Sep 07, 2026

Heiser Toyota responded

Knowing the service on your Hyundai Tucson Hybrid made you feel at ease and supported means a lot to our team. We appreciate your kind feedback and are glad your visit was so enjoyable. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

August 18, 2026

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I love Heiser Toyota. Have since 2007. Friendly, professional, and great service. If I ever need another car, they'll be my only stop. More

by LUEDCKE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 18, 2026

Heiser Toyota responded

Hearing that you’ll make us your only stop means a lot to our team. We’re glad our service department could provide welcoming, professional care for your Toyota RAV4. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

August 05, 2026

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They are very good in fixing your car. I would go back to them. Yes Mary Ann has a very good staff. More

by vivians1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Jenkins, Kevin Cameron, Terrence Stamm

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Aug 05, 2026

Heiser Toyota responded

We’re glad the service on your Toyota Highlander Hybrid met your expectations. Hearing you’d choose to return and your compliment on our staff means a lot to our service team. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 23, 2026

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Very friendly and knowledgeable. Excellent service. I would reccomend anyone to purchase a vehicle at Heiser. More

by tommikul1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Darrin Henry, Jakub Kania, Gary Jaros

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Jul 23, 2026

Heiser Toyota responded

It’s great to know our team was both friendly and knowledgeable. Enjoy your new Toyota Camry, and thank you for recommending us to others. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 09, 2026

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Kevin greeted me outside, looked over my account, informed me about tech finds. AWESOME GUY More

by spundnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Cameron

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Jul 09, 2026

Heiser Toyota responded

Thank you for sharing your experience with Kevin as he reviewed your account and walked you through the tech features. We’re glad he made your Toyota Corolla service smooth. Feel free to reach out if there’s anything else you need. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

June 30, 2026

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Nothing but the best. Problems are taken care of and service is the best. My go to. More

by gpeterson9770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 30, 2026

Heiser Toyota responded

We appreciate you entrusting your Toyota Tundra to us. It’s great to know our team promptly handled the issues and provided outstanding service. We look forward to your next visit. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

June 12, 2026

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Very friendly staff. Easy to get an appointment. Tom is one of the nicest guys working in the service department !! More

by RBWILKE
Recommend Dealer
Yes
Print
Jun 12, 2026

Heiser Toyota responded

We’re glad scheduling service for your Toyota Corolla Cross was effortless. Tom will be pleased to know his friendliness stood out during your visit. Thank you for trusting us with your vehicle, and we look forward to helping you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 21, 2026

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Friendly staff, transparent pricing, quick paperwork, and excellent service made my dealership experience truly outstanding. More

by cortez19moore
Recommend Dealer
Yes

Other Employees Tagged: Darrin Henry

Print
May 21, 2026

Heiser Toyota responded

Thank you for sharing your experience with our Toyota 4Runner service. We’re pleased the team’s friendly approach, clear pricing, and swift paperwork made everything seamless. We look forward to assisting you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 20, 2026

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Employee Rating

Great place great service ,took care of me on a Saturday last minute with no appointment More

by PURELIFE1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 20, 2026

Heiser Toyota responded

It’s wonderful to know we could fit in your Lexus ES 350 service on a Saturday without an appointment. Tom and our service team appreciate your five-star feedback. We look forward to helping you again soon. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

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